The Inn honored my request for a top floor quiet room, however in check in I was a bit disappointed by what appeared to be newly decorated room, but very average. We walked next door to the Cowboy Village and were quoted a rate of 140.00 for a cabin which was 30.00 less that what we were paying for an average hotel room. We returned to the Inn and explained that we were disappointed with the room, told them rate of the cottage next door, and asked what an upgrade fee would be to move up to a cabin. They told us it would be an additional 75.00, which was more than the online price. I asked if we could cancel our reservation, we had arrived at 10:00 AM, but could not check in till 3:00 PM, and we were told no. The Inn had many vacant rooms/ cabins. I am not one who likes to haggle and was willing to pay a reasonable up charge for a cabin but I really thought the up charge was high based on their current occupancy. To their credit after much discussion they did move us to a cabin which I appreciated, but the interaction left a bit of a negative feeling with me.
The cabin was comfortable, and the Inn was an easy walk to town. We had an AC issue and the maintenance man promptly came over and was very pleasant and helpful. The housekeeping staff also were very pleasant. I think based on the nice reception we received at the Cowboy Village, that would be my recommendation for a stay.
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- Also Known As:
- Elk Country Hotel Jackson
- Country Inn Jackson
- Hotel Elk Country
- Jackson Country Inn
- Elk Country Inn Jackson Hole, WY