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“Great burgers and friendly service.”
5 of 5 bubbles Review of MacPhail's Burgers

MacPhail's Burgers
Ranked #2 of 144 Restaurants in Jackson
Certificate of Excellence
Price range: $9 - $30
Cuisines: American, Bar
More restaurant details
Restaurant details
Good for: Kids, Local cuisine, Families with children
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Off-Street Parking, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Hi, MacPhail's will be closed for the off season, but will re-open on Friday, May 12, 2017. Thank you!
Sanford, North Carolina
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Great burgers and friendly service.”
Reviewed June 26, 2014 via mobile

Staff was very friendly and great to talk with. Burgers were great especially the buffalo burger and the fry sauce was tasty.

Helpful?
Thank Jeff B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this review, June 28, 2014
Jeff B,
What a pleasure to serve you. We (my wife, son and I) are thrill that you enjoyed the Buffalo burger meal. It took us a year to find 100% buffalo meat (cross breading of buffalo with heifer cows is more common than you may think).

Please come back and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Phillipsburg, Kansas
Level Contributor
111 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Overpriced Burgers”
Reviewed June 26, 2014

We ate at MacPail's while on vacation in Jackson Hole last week. We love a good burger, but we were a little disappointed in our meal. They specialize in burgers and fries -- it's the only thing on the menu. It's a cute little restaurant, which is nicely decorated. We couldn't have asked for better service, but the burgers just didn't live up to the hype. They were also overpriced, in my opinion. I think $15 for a hamburger is a bit high, even in a resort town. They just didn't seem to have much flavor. You do get a heaping pile of fries. I had the sweet potato fries and the rest of my family had regular fries. They were both good. The owner was there and he was great. He greeted the locals and the tourists and visited at all the tables. He went out of his way to give us a map with his recommendations of things to do and places to eat in Jackson Hole. We appreciated his time and his suggestions.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank rbwildcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this review, June 28, 2014
rbwildcat,
We're sorry that you and your family did not enjoy your burger meal - we provide the highest and best ingredients available on the market - fresh ground certified Angus beef (grass feed and regionally ranged), fresh baked buns (that I personally designed with a local baker to hold a juicy burger) and fresh cut fries (Idaho's best and real sweet potatoes, not yams). Accompanied with the burger meal you get homemade dipping sauce for the fries, half (not a quarter) kosher deli dill pickle, lettuce, tomato, onion and your choice of topping, including: 7 cheeses, sautéed mushrooms, onions and peppers, bacon and jalapeños). We offer two size burgers, a half and a third of a pound to meet the varying appetites and cost parameters.

Seasoning food is a tricky business - we add a very slight amount seasonings to our beef to enhance the flavor but still allow the delicious taste of our ground fresh certified Angus beef to come through. For those who want more seasoning we offer a wide variety of condiments (two mustards, ketchup, A1, Tobacco, vinegar, salt & pepper, garlic and horseradish).

We're also sorry that the server didn't make you more aware of all our offerings beyond our Angus burger, which are: Buffalo burger, Cheese Steaks (slice rib eye & chicken) fresh chicken sandwich, salads (with all the fixing and grilled chicken), certified Angus steaks (filet mignon, NY Strip, Bone-in rib eye and London broil), wild caught Alaskan Salmon, Veggie sandwich (for our vegan lovers) and Zweigle's famous hot dogs (that we ship in from Rochester, NY).

Thank you for your feed.
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1 review
“Delicious food, friendly service”
Reviewed June 26, 2014 via mobile

My husband and I got into town and were looking for some local food. We were very impressed with our meal. The burgers were huge and the meat was very fresh. Homemade buns and fresh cut fries rounded out the delicious meal. Our server was GREAT about giving us ideas about things to do while in town. He brought out a city map and circled attractions and other restaurants for us to try. He was super helpful. We had a great experience here and would recommend this restaurant!

Helpful?
Thank Alicia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this review, June 28, 2014
Alicia Z,
We (my wife, son and I) are so glad that you and your husband stopped in and enjoyed our burger meal - fresh ground certified Angus (grass feed and regionally ranged), fresh baked buns (that i personally designed with a local baked to hold a juicy burger) and fresh cut fries (Idaho's best and real sweet potatoes).

We are happy that our suggestions on what to do and see in Jackson were helpful - Jackson Hole is a beautiful and magical place.

Please come back and visit with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Burgers as burgers should be!”
Reviewed June 25, 2014

Overnighted in Jackson Hole and craved a burger and beer. Stopped in and was awed. This is a place where they take burgers seriously - from the fresh ground angus beef to perfectly aged white cheddar to a custom made bun. Add some sweet potato fries and a local craft beer and you have all the makings of a perfect meal.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ADGUY212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this review, June 28, 2014
ADGUY212,
We (my wife, son and I) are thrilled that you stopped in on your overnight stay in Jackson. It warms our hearts that you recognized how serious we are about our burger meal - fresh ground certified Angus beef (ground daily in our back kitchen), fresh baked buns (baked locally) and fresh cut fries (Idaho's best and real sweet potatoes).

We hope you'll come back when you're passing through again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
62 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Overpriced, but delicious”
Reviewed June 24, 2014 via mobile

A well crafted burger with a pile of fries. Some of the best fries I've had. Price for the half pound masterpiece? 15 bucks! Still, I'm on vacation, and this is a resort town.

Helpful?
Thank PixlPshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this review, June 25, 2014
PixlPshr,
So glad you enjoyed our burger and appreciated the design of our burger meal - Fresh ground certified Angus (grass feed - ground fresh in the back of our kitchen daily), fresh baked buns (designed by me with a local baker to hold a juicy burger) and fresh cut fries (Idaho's best and real sweet potatoes - not yams) with homemade dipping sauce, half (not a quarter) a kosher deli dill pickle, lettuce, tomato and onion - with your choice of toppings (7 cheeses, sautéed - mushrooms, onions, peepers, bacon and jalapeños) all for one price. We don't believe in nickel and dining our guests with added costs for items that should come with a burger meal.

Thank you for your feed back and when you are on vacation again in beautiful Jackson Hole, please come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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