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“Great burgers, huge pile of fries”
Review of MacPhail's Burgers

MacPhail's Burgers
Ranked #2 of 146 Restaurants in Jackson
Certificate of Excellence
Price range: $9 - $31
Cuisines: Seafood, Steakhouse
More restaurant details
Restaurant details
Good for: Families with children, Local cuisine
Description: Established in 2011. MacPhail's...a family restaurant that serves the best burgers, fries and milk shakes (and a good, cold, locally-brewed beer) anywhere! Awarded America's 10 Most Delectable Burger Joints (TripAdvisor July 2015). Premium Angus beef(USDA Certified) fresh ground daily. Optimal burger bun custom baked to hold a juicy burger. Fries (Idaho's best & real sweet potatoes) fresh cut daily. We offer a clean, friendly environment that we hope makes you feel right at home. Visit after visit, the food is consistently delicious and the service impeccable. MacPhail's is a place we hope you'll want to tell all your friends about. Dine-In or Call For To-Go Orders 307-733-8744. Located at 399 West Broadway. Owner & operated.
Reviewed April 8, 2014

We really enjoyed our burgers and the service was pretty good even though there were only a couple of people working in the restaurant while we were there. The quality of the food was fantastic and the smaller burgers were big enough for us (for lunch).

The sweet potato fries are interesting - not yams which I guess is what we were used to.

Everything was delicious and the local beers were good as well. The pricing is high, but it is quality food.

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Thank thetoolman42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this reviewResponded April 16, 2014

thetoolman42,
We (my wife, daughter and I) are thrilled that you enjoyed our 1/3 pound fresh ground certified
Angus burger (which I personally grind fresh in-house), fresh baked bun (baked locally) and fresh cut fries (Idaho and real sweet potatoes). To increase your enjoyment of our burger meal we include 1/2 (not 1/4) kosher deli dill pickle, homemade dipping sauce for the fries, lettuce, tomato, onion and offer a wide range of burger topping - all at one fixed price (no nickel and diming you with extra cost for cheese, bacon, sauteed mushrooms or onions etc).

We're worked very hard to source the best and highest quality ingredients so that your burger meal is the freshest and most delicious burger that we can make. We also source many of our ingredients locally to ensure freshness and support other local businesses - we're so glad that you enjoyed Jackson's local brewery - Snake River Brewery - we're proud to serve their beer!!

Please come back and visit us in the summer - see Yellowstone Park, white water raft on the Snake River, ride horse back in the beautiful Teton Mountains, plus all the wonderful attractions in the town of Jackson - live Rodeo, art galleries, town square, 6pm nightly "shoot out" and much more.

We look forward to seeing you again.

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661 - 665 of 816 reviews

Reviewed March 26, 2014

We recently stopped for lunch while in Jackson and were not disappointed. MacPhails is a small restaurant with personalized service. We were greeted by the owner and escorted to a table. She was very friendly and gave us some information on the menu. The food is all fresh, made to order and local with no hormones or antibiotics. Our 12 year old ordered the 1/3 pound burger off the kids menu which was delicious and the "best burger ever", according to her. It is served with a dill pickle and freshly cut fries. She also ordered a chocolate shake so it was a lot of food for her. The burgers on the regular menu are all 1/2 pound so they are big. Husband ordered a Philly Cheese Steak which is thinly cut ribeye. He said the meat was tender and juicy. His only criticism was although the bun was good he thought it was almost too much bun. You can choose regular fries or sweet potato and both are served with a special dipping sauce which was quite tasty. Both varieties of fries were very good and, again made to order so you get them fresh. The portions are huge also. I opted for a side salad with chicken. It had mixed greens, cranberries, walnuts, blue cheese, feta, tomato, cucumber, black olives and grilled chicken. I went with the balsamic dressing which was very good. The side salad was plenty of food for me. We were too full for dessert but it looked delicious. It is a bit pricey but I guess you get what you pay for. The owner was our server and she was very friendly, sharing some local information with tourists. Overall, a great local restaurant with delicious, fresh food. We will definitely visit again.

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Thank PlayinHard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this reviewResponded March 28, 2014

PlayinHard,
Thank you for sharing your experience with us at MacPhail's. My wife, daughter and I are so pleased that you enjoyed our burger meal (certified Angus - ground fresh by me personally, fresh baked buns and fresh cut fries), Philly cheese steak (certified Angus rib eye sliced fresh by me personally) , salad (green leaf, spinach & iceberg lettuces with all the fixings) and milk shake (made with the finest hard churned ice cream). We have worked very hard to provide you with the highest and freshest ingredients for a delicious meal that we are proud to serve.

Jackson Hole is a very special place and we hope that our suggestions helped to make your visit even more special.

Please come back and visit us again.

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Reviewed March 25, 2014 via mobile

Bottom line: Top of the line burger joint with awesome service and local knowledge.

The Food: They ground the angus beef themselves daily, have coordinated with a local bakery to create a bun that doesn't get too soggy, and cut their own fries almost hourly. To top it off they ship pickles in from NYC. There is attention to detail here and it shows.

Additional thoughts: We casually asked about skiing at the end of our meal. This lead to the opportunity to talk with the owner (also the head burger flipper, beef grinder, interior designer, and informal tour guide) for an hour which was awesome. We got by far the most in depth ski recommendations I have ever gotten (skier for 26 years). Information regarding other places to eat in jackson hole and things to do where not only shared but discussed in detail.

Final thoughts: The owner and his establishment is a class act. This place is extremely tourist friendly (locals like it too). It's an excellent first stop in town.

Thank Skibum84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this reviewResponded March 28, 2014

Skibum84,
It warms our hearts (my wife, daughter and I) that you had the experience you described at MacPhail's. It's exactly what we love doing - serving delicious food and helping our guests to get the most out of their visit to Jackson Hole.

Please come back and visit us again - summer time is just as magical as the winter (just a little busier).

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Reviewed March 17, 2014

MacPhail's is clean and bright with a nice atmosphere. Staff/owners are incredibly friendly. Food is delicious. Meat is freshly ground by hand on site. Buns are baked daily at a local bakery. Delicious!

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Thank rubyandvince
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this reviewResponded March 28, 2014

rubyandvince,
Thank you so much for your kind words. It warms our hearts (my wife, daughter and I) that you enjoyed our burger meal. We work very hard to bring you the freshest and highest quality ingredients (certified Angus beef - ground fresh by me personally, fresh baked buns - locally and fresh cut fries - Idaho and real sweep potatoes).

We spent a lot of time and money adding barn wood to our interior walls and candles on the tables to warm MacPhail's up, plus we hired an artist to to draw the Teton mountain range above the barn wood to show our guests specific mountain ranges that they might want to see. It's also so nice that you noticed that we pride ourselves on a clean restaurant - especially the bathrooms.

Please come back and visit us again.

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Reviewed March 14, 2014

This place is awesome! The owners are so friendly, the burgers are delicious, and we will go back every time we are in Jackson!

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Thank Spagirl23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce B, Owner at MacPhail's Burgers, responded to this reviewResponded March 16, 2014

Spagirl23,
Thank you for your kind words!! It warms our (my wife, daughter and I) hearts that you enjoyed our Fresh ground certified Angus beef, Fresh baked buns and Fresh cut fries (Idaho & real sweet potatoes).

We're are looking forward to seeing you again. Jackson Hole is a magical place - please come enjoy a summer time visit - Yellowstone Park is a "Bucket List" item.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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