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“Amazing views”
4 of 5 bubbles Review of Spring Creek Ranch

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Spring Creek Ranch
Ranked #19 of 41 Hotels in Jackson
Certificate of Excellence
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing views”
4 of 5 bubbles Reviewed October 21, 2006

It's funny, in reading many of the other reviews - everyone seems to love the place despite the sometimes spotty service--
I feel the same way - restaurant and front desk service were less than the best and we had some waits, but the absolutely incredible Teton views and fresh air and rustic ambience made me forget the small annoyances.
Some of the reviewers have mentioned noisy downstairs condo units; we did not have that issue because we were in a "one-level" Harvest Dance condo - two bedrooms and two baths- vaulted ceilings (as there was no upstairs unit,) two wood-burning fireplaces, and it had its own wood porch with full Teton views. It felt like we were in our own little cottage, even though it was attached to another unit. In walking around we noticed that there were only a few of those, (maybe 3 or 4?) but we heard no noise from our neighbors, and will be sure to request this type when we go again. And we will go again!!! Missing Spring Creek and Jackson Hole already!

  • Liked — Private cottage-like feel, spacious condo, well decorated, fantastic views.
  • Disliked — Sometimes slow restaurant service.
  • Tips/Secrets — Ask for one of the one-level Harvest Dance condos; there are only a few.
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank DancingGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Stirling, Scotland
Level Contributor
129 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed September 29, 2006

Spring Creek Ranch turned out to be ideal for a 7-night stay in September. We reserved a 1-bedroom unit which was fully equipped and furnished, with a full kitchen and a spacious and comfortable lounge. Wonderful mountain views from the lounge and the deck were a bonus.

Highlights of our week at Spring Creek were horseriding from the resort's own stables, and dining in The Granary Restaurant, which has a magnificent outlook across to The Grand Teton Mountains. Breakfast and lunch are served every day, and dinner is a particular pleasure - a well-balanced menu, dishes which make the best use of excellent ingredients, creative cooking, professional service, and a well-chosen wine list with a selection of wines available by the glass at good-value prices.

We took away very happy memories from our stay at Spring Creek.

  • Liked — The setting
  • Disliked — N/A
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Strathallan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed September 25, 2006

This was our first trip to Jackson and we wanted the full Old West experience with luxury thrown-in. Spring Creek Ranch gave us all that. It sits high above Jackson and the views are incredible. We found the staff to be very helpful. Most of the service industry in Jackson Hole area is comprised of young people staying temporarily through the summer or winter season. Service is good but lacks polish. You have to ask for what you want in most cases. We found this to be true throughout the area. Spring Creek Ranch accomodations are spread out but none are inconvenient to the main areas. Everything is within walking distance. We stayed in a condo with bedroom, sitting room, large bath, wood-burning fireplace and patio with magnificent view of the Grand Teton. As others have said, you can hear some of the noise from your neighbors but we found it equivalent to the noise you'd find at any hotel. The staff was very helpful to us before and during our stay. The accomodations were just as described on their website. The location is great - right between Teton Village and Jackson. The view along the drive to the ranch is worth the trip. Granary Restaurant is great although, again, service is courteous but unpolished. The complimentary coffee, hot chocolate, tea, fruit, and afternoon cookies available in the main lodge are a very nice touch. Guests are welcome to help themselves at any time and when there's a nip in the air, nothing like a hot drink & warm fireplace. The hoseback riding is great fun also. The wranglers take you on a trail ride with views that you won't get otherwise. I would recommend Spring Creek Ranch and would stay there again if we return to Jackson.

As another note, when our flight home was cancelled due to maintenance problems with the aircraft, AA put us up at Trapper Inn for the night and it was nice also. Not the same views or atmosphere as Spring Creek Ranch but for a night or two, I would recommend it. Clean, reasonably priced and appears to be brand new. Very roomy and the staff couldn't have been nicer. Convenient to the Square in Jackson.

  • Liked — Views, atmosphere
  • Disliked — Inconvenient stair access to room
  • Tips/Secrets — Ask for help with your bags to your room if staying on second floor
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank PKM10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 bubbles Reviewed August 22, 2006

The hotel has a commanding view of the Tetons, but it's downhill from there. The restaurant's waiters are slow. Very slow. Room service is terrible. We ordered breakfast the first morning. The food tray was still on our porch (where we put it in frustration) three days later, when we checked out. Speaking of checking out, be very vigilant about your bill. These people are not above slipping in unauthorized charges without giving you notice that they plan to do so. Three couples in our group got hit with a "porterage charge" of twenty dollars, and I found an item marked "Misc other" which the people at the front desk refused to explain. After extensive dialogue, the hotel agreed to remove these charges from all our bills and gave us revised statements marked "Paid in Full." Then, ten days later, the hotel wrote to each of us to state that they were reneging on our agreement and reimposing the charges. Worse, the hotel charged our credit cards without our authorization. So much for customer good will, let alone the hotel's promise that the matter was settled. What the Spring Creek Ranch did borders on unethical conduct. If you believe a business should treat you fairly, stay away. If you like gorgeous views and don't mind sneak attacks on your wallet, stay there.

Helpful?
14 Thank jeffears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed August 11, 2006

Veiws are great. Customer service, sound proofing- the worst. We requested 2 queen beds when we booked our room in April - there was no indication that this would be a problem. When I confirmed our reservations 1 week prior - they said that they did not have any available and we would have to use a roll away. They proceeded to they me that other customers booked a year in advance and they have priority - I wish they would have told me when I booked mine. Very disingenuous. Plates remained outside the cabins for 3 days with half eaten food on them. The hot tub was not in service for our entire stay. There was a rat living in the parking lot (probably because of the food that is never picked up). We were woken every morning @ 6:00am by the person upstairs walking around - you can virtually hear everything through the walls. They charge for a paper (while even the most modest of hotels gives them complimentary).

And to boot, they are a real estate developer - not a spa/resort at all. The construction surrounding the place is an eyesore.

  • Liked — great view
  • Disliked — bad customer relations
  • Tips/Secrets — do go here.
  • Stayed August 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
11 Thank normandog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spring Creek Ranch

Property: Spring Creek Ranch
Address: 1800 N Spirit Dance Rd, Jackson, WY 83001-8096
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Luxury Hotel in Jackson
#5 Top resorts Hotel in Jackson
#7 Spa Hotel in Jackson
#11 Romantic Hotel in Jackson
#12 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Creek Ranch 4*
Number of rooms: 125
Official Description (provided by the hotel):
Spring Creek Ranch is located on a wildlife sanctuary almost 1,000 feet above the town of Jackson and has the most spectacular views of the Teton Mountain Range, including the world famous 13,700-foot Grand Teton. Our luxury resort gives guests the choice of Inn Rooms, Condominiums, or Mountain Villas to provide the right accommodations to suit your needs. Whether exploring Grand Teton or Yellowstone National Parks, or testing your skill on the Snake River Fly Fishing, White Water Rafting, or many other countless recreational opportunities, Spring Creek Ranch is a destination luxury resort for any type of guest. Enjoy the western cuisine at the DiRoNA award-winning Granary Restaurant with floor to ceiling windows to view the sunrise or sunset over the Grand Teton. Disconnect from the outside world and rejuvenate at the Wilderness Adventure Spa with a High Altitude Hot Stone Heaven Massage. Spring Creek resort is the proud recipient of the prestigious Conde' Nast Traveler Gold List designation. We pride ourselves on our tradition of integrity, innovation and our ability to provide services that exceed expectations. Spring Creek Ranch is described as "luxury with rustic flair surrounds guests in authentic cowboy country," according to the Robb Report of the Top Ten Family and Corporate Retreats in October 2004. "Panoramic views of the Teton Mountains, verdant wild flower meadows and endless blue skies quiet the mind and enable us to live in the moment." ... more   less 
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Also Known As:
Spring Creek Ranch Hotel Jackson
Spring Creek Hotel
Spring Creek Resort
Spring Creek Ranch Jackson Hole, WY

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