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“Balanced review”
Review of Spring Creek Ranch

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Spring Creek Ranch
Ranked #21 of 40 Hotels in Jackson
North Carolina
Level 6 Contributor
162 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Balanced review”
Reviewed May 19, 2013

We stayed here in a 2 bedroom condo. My reservation stated it was a "2 bedroom condo-sleeps 6" which was not accurate. There was a king bedroom with en-suite bath and another bedroom with 2 twin beds. A hall bath was present also. There was a concrete built-in sectional unit covered with cushions in the living room. That was the "sofa". There was no pull out sofa or Murphy bed.
Luckily we only had 4 adults staying here or it would have been a disaster.

The maid only left us 2 small bars of soap, one in each bathroom. So in the Master bath, there were 2 sinks and a tub and we had to move the soap back and forth. The toiletries were not replenished during our 2 night stay.

The kitchen was small but functional. Good to have a dishwasher! Plenty of utensils.There was a stacked washer dryer in a closet. Laundry soap was included which was nice.

There was a fireplace with plenty of wood but it was so warm during our stay we did not use it.

The view was fantastic. Location very convenient to get to Jackson.

  • Stayed May 2013, traveled with family
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Helpful?
2 Thank Touringdoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ownerGM, General Manager at Spring Creek Ranch, responded to this review, May 21, 2013
Dear TouringDoc,

Thank you very much for taking the time to write a review. The staff and I are extremely proud of Spring Creek Ranch and the experience we provide our guests. I am terribly sorry about the bedding options in your condominium. I believe your reservation stated that there were 4 adults in the party so we matched that to the correct townhome. Our 2 bedroom townhomes have different options with bedding and we try our hardest to match it to the guest's needs. Some 2 bedroom townhomes will have a king or queen bed in the master bedroom. The guest bedroom will have either a queen bed or twin beds. In the living and dining area there is usually a pull out sofa and/or a queen wallbed. By knowing that your party was only 4 we placed you in a condominium that fit that need. YOur townhome simply lacked the pullout or wallbed.

What I am most concerned about was our lack of attention to detail in regards to supplying you with enough soap and replennishing the ammenities. I appreciate you pointing out this failing on our part. I can assure you this has already been addressed.

Thank you for staying with us. The staff and I hope we will have the opportunity of welcoming you back to Spring Creek Ranch in the ffuture. Should your plans bring you to Jackson Hole, feel free to contact me directly as I will personally handle your reservation.

Sincerely

Stephen Price
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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629 reviews from our community

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English first
Salem, Massachusetts
Level 6 Contributor
237 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed April 20, 2013

Enjoyed an a spur of the moment getaway at the Spring Creek Ranch. Warm welcome and great customer service. I was grateful to loan out a pair of snow shoes and hike in at the Teton National Park. The concierge has great suggestions and maps for hiking options for all abilities. Fantastic views and well-stocked fireplace were highlights in my guest room. Also enjoyed a morning soak in the outdoor hot tub before check out. Many thanks to the GM and front desk staffer Chris for all your kindness throughout my stay.

Room Tip: Ask for a room with a view!
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  • Stayed March 2013, traveled solo
    • Value
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Helpful?
1 Thank reppop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
Reviewed April 15, 2013

This was by far the most beautiful resort I've ever stayed at. My husband and I spent our honeymoon here at the beginning of March, and it was the perfect winter wonderland for our romantic getaway. We had a great deal, a great room with and incredible view of the Tetons and plenty of firewood for our fireplace each night. The staff were great, and they were so helpful in making bookings for all of our adventures: dog sledding, cross-country skiing, sleigh ride, etc. We ate several meals at the Granary connected to the resort, and we enjoyed each and every one. The only thing we were disappointed by was the fact that the sheets were a bit scratchy. It was a bit surprising since everything else was so fabulous. Even still, we had no problem getting a good night's rest each night.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirkland, Washington
Level 6 Contributor
254 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed April 14, 2013

Stayed in a 3 bedroom condo (3101) at Spring Creek Ranch. We have stayed in this condo for the past three years during spring break and enjoyed each year. Full fireplace, western furnishings and bedding that is heavy and warm.

This year, while the view is tremendous, we did notice the furnishings were getting tired, bent, and nicked around the edges. As other reviews have stated, this venue has quality furnishings that are more "western" than chic. It has been a long time since an update, but everything is still functional. The staff were helpful as always with many items and we enjoyed our stay.

  • Stayed April 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank mcclungp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 7, 2013

What a wonderful time..Nice accom..for 7 of us,,Great staff, helpful, cheerful and caring in seeing we were fully satisfied. Only fly in the ointment was a messed up dog sled tour..Cancelled and not communicated properly..Over $2,000 and the JH dog sled tour people called a daytime only number at 8PM and so we waited 1 and 1/2 hours for them..NO SHOW and NO APOLOGY!!! Spring Creek was understandably angry and we were outraged!! But the resort was great, Food in the Granery was good,..., margueritas better,!!! Service just what you'd expect at such a place. Spa treatment.to die for!! Could go on and on and will!!. Weather was outstanding..sunny and just right temp wise. Wildlife tour with the
Science School should not be missed... Wort Hotel corn chowder likewise!!!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank amer_can
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lehi, Utah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 1, 2013

My new wife and I came here for our honeymoon. The hotel staff was absolutely fantastic. They really made us feel special and helped us to have a very special honeymoon. We have nothing but great memories of our special trip to Jackson Hole, Wyoming.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Ryan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviewed April 1, 2013

My family & I enjoyed our second ski trip to Jackson over the past three years, and stayed once again at Spring Creek. I looked at heading to other ski destinations, and though Jackson Hole is hard to beat as a ski destination, Spring Creek was a huge factor in returning to Jackson.
The setting is wondrous, with unmatchable views of the mountains. The accommodations are rustic and roomy. And the staff and service are fantastic.
I suspect when planning our next family ski holiday I will look around again, but will more than likely head back to Jackson & Spring Creek once again.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbain45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Spring Creek Ranch

Property: Spring Creek Ranch
Address: 1600 N East Butte Rd, Jackson, WY 83001
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Jackson
#4 Top resorts Hotel in Jackson
#5 Spa Hotel in Jackson
#11 Romantic Hotel in Jackson
#12 Family Hotel in Jackson
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Spring Creek Ranch 4*
Number of rooms: 125
Official Description (provided by the hotel):
Spring Creek Ranch is located on a wildlife sanctuary almost 1,000 feet above the town of Jackson and has the most spectacular views of the Teton Mountain Range, including the world famous 13,700-foot Grand Teton. Our resort gives guests the choice of Inn Rooms, Studios with Kitchens, Two Room Suites, Townhomes or Mountain Villas to provide the right accommodations to suit your needs. Whether exploring Grand Teton or Yellowstone National Parks or testing your skill on the Snake River Fly Fishing, White Water Rafting, or many other countless recreational opportunities, Spring Creek Ranch is a destination resort for any type of guest. Enjoy the western cuisine at the DiRoNA award-winning Granary Restaurant with floor to ceiling windows to view the sunrise or sunset over the Grand Teton. Disconnect from the outside world and rejuvenate at the Wilderness Adventure Spa with a High Altitude Hot Stone Heaven Massage. Spring Creek Ranch is the proud recipient of the prestigious Conde' Nast Traveler Gold List designation. We pride ourselves on our tradition of integrity, innovation and our ability to provide services that exceed expectations. Spring Creek Ranch is described as "luxury with rustic flair surrounds guests in authentic cowboy country," according to the Robb Report of the Top Ten Family and Corporate Retreats in October 2004. "Panoramic views of the Teton Mountains, verdant wild flower meadows and endless blue skies quiet the mind and enable us to live in the moment." ... more   less 
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Also Known As:
Spring Creek Ranch Hotel Jackson
Spring Creek Hotel
Spring Creek Resort
Spring Creek Ranch Jackson Hole, WY

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