Knowing it was the busy season. We arrived in town and went straight to the information center to inquire about RV campsites. The friendly staff directed us to the Virginian and pointed to their courtesy phone to call and see if there was space rather than drive back through a very congested town. . We called. "Virginia RV park, Linda speaking, can you hold a minute" Sure I replied..... TWENTY minutes later after listening to the social schedules of the campground staff, their troubles, aches and pains and a lot of other none work related chit chat, I hung up and we drove down to the site. I walked up to the office window and stated "Hi we have been on hold on your phone for over 20 minutes. We would like to know if you have a space for tonight". A blank stare later we were told by Linda now in person "No we are full up" Well.... you could have told us that on the phone instead of putting us on hold and we turned to leave. There we met who we assume was the host, George. We told him what happened. His reply "WELL YOU SHOULD HAVE MADE A RESERVATION" .....We stated are not complaining that your are full we are complaining that you left us on hold for 20 minutes and forced us to drive here to inquire. WELL WE ARE VERY BUSY AND WE HAVE NOT HAD A VACANCY FOR TWO DAYS. Really George... did you consider that your workload would go down if you had let the information center know you were full??? We left and of course will never go back. I'd highly recommend that the reader consider staying in Pinedale if traveling up to the area from the south.
- Official Description (provided by the hotel):
- The Virginian is a fun place to stay & explore the unique character of Jackson Hole. Conveniently situated in the town of Jackson, The Virginian is the perfect location to access world class outdoor recreation opportunities in Grand Teton National Park, Yellowstone National Park and the surrounding areas. Come experience a taste of the "Old West!" ... more less
- Also Known As:
- Virginian Hotel Jackson
- Virginian Lodge Jackson Hole, WY