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“Thanks Tina”

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Hampton Inn & Suites Green River
Ranked #1 of 6 Hotels in Green River
Certificate of Excellence
Reviewed February 12, 2014

This hotel is a gem in the wilderness thanks to its staff especially the afternoon/night crew, Tina and her colleagues. A great place to stay and relax after a hard day. Breakfast was high quality, rooms clean and comforting.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Hampton
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded February 14, 2014

Thank you for taking the time to write a review. I have let Tina and colleagues know that they you really appreciated them. We are glad that you enjoyed the complimentary breakfast. We hope to you again if you are ever travelling through Wyoming. Safe & happy travels.

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432 - 438 of 630 reviews

Reviewed February 10, 2014

Clean hotel room but there is toxic black mold on the walls of the pool room and pool bathroom. When you are traveling with kids you definitely want to have access to usable amenities. The hotel did not close the pool but were allowing guests to use it. Very unhealthy not only for the guests but the staff members who have to clean that area.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hampton
1  Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded March 14, 2014

Thank you for taking the time to write a review about our hotel. We are glad that you enjoyed your stay with us. We do have a very beautiful setting that sits right below rock formations, named "teapot & sugar bowl". Guests have really enjoyed the "light" dinners that we offer, Monday through Thursday. We are pleased to hear that we were able to accomodate your previous stay with some free amenedities.
Safe and happy travels. Our staff would love to see you again

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Reviewed January 29, 2014

We always love the Hampton Inns. Great rooms, clean property, and delicious (and varied) breakfast in the morning. The Green River, WY location is impressive. Natural rock formations surround the property. We have stayed here several times on our drives across country.

This time we had a couple of irregularities, for lack of a better word. First, check in was unusually sluggish with only one person at the front desk and a very disorganized traveler ahead of us taking her time to find credit cards, Honors club number, etc. We were exhausted and kept hoping that someone else would appear to help check us in as we already had a reservation and had pre-paid. There was also a large party of kids and parents in the lobby eating pizzas and celebrating a birthday, which I think is great until we found out later that they were staying the night in the hotel.

OK...so we got through the check-in debacle. Our room was very nice and very comfortable, but as we were trying to sleep later that night, we kept hearing a room full of youngsters above our room running around, going back and forth to the bathroom, jumping on beds, turning their TV on & off, etc. It was very disturbing. A room full of kids might have been better on the first floor, down the hall from the reception desk where they could have kept an eye and an ear on the room full of kids.

I would definitely stay here again, but make these comments in the hope that Hampton Inn will continue to be the wonderful place to stay on the road that it has always been. I think this was just an off night for us.

Room Tip: First floor. I think it might be more quiet and closer to the front desk if you need help.
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  • Stayed: January 2014, traveled with family
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Thank furnmtz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded February 2, 2014

Thank you for taking time to write a review about our hotel. I do apologize for the slow check in process, that does not normally happen. We usually do put families with children on our first and second floor rooms, unless they have asked for a upper floor. We do hope that you will give our hotel another try the next time you are travelling through Green River.

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Reviewed January 28, 2014

then this is the place for you right next to the monoliths!!! Forget it; there breakfast was not too many selections but their coffee was great; I asked what or whose it was and the staff member did not know she had to go into the kitchen to get a bag of coffee; the staff is not too friendly or willing to assist a business traveler to inform them of dining options; forget it!

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Hampton
Thank Savory0614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim N, General Manager at Hampton Inn & Suites Green River, responded to this reviewResponded January 29, 2014

Thank you for taking the time to write a review about your recent stay with us. We take great pride in the service we provide to all of our guests. It greatly disappoints me that your stay was than less than satisfactory. Our team members should have provided you with several options for your dining experience... including letting you know about the dinner service we provide at our own hotel. The Hampton brand does not offer dinner service, however we are the only Hampton that does and we one of only two that offers a bar onsite as well. Nonetheless, our team should have provided you with more options and in a friendly manner. I apologize to you that we did not provide the friendly service you expected.

As for our Styrofoam plates, yes we do use them primarily because we do not have a dishwasher and it is what most of our guests prefer. They are Eco-friendly and made from 100% recycled materiel. Guest prefer them because they are easy to take back to the room or on the go as they depart the hotel.

Our free hot breakfast is one of the best in the industry and includes waffles, oatmeal, eggs, sausage, potatoes, fresh fruits, cold cereal, mixed yogurts, bagels, toast, danishes and muffins. All with a wide variety of toppings to choose from plus 3 types of coffee, teas, hot chocolate, 4 types of juices, milk and water. Hampton also offers a free grab and go breakfast at the front desk for those guest who may not have time to sit down and eat.

Of course the view is spectacular too. Our location and scenic beauty is truly unique. However none of that matters if the service you received isn't very good. I'll share your response with our team in an effort to make sure every guest receives a friendly smile and great service.

Thank you again for your review. May all your travels be safe.

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Reviewed January 27, 2014

We had been on the road for 8 hours and Green River or Rock Springs, WY were the only options for stops on our way to CO. Phoned around and got a great deal then pleasantly surprised on the cleanliness and location of this hotel. Nice view overlooking local geology and they took our dog to boot which is always hit and miss with HI. Good service to boot.

Room Tip: Ask for the 4th floor overlooking the rocks.
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  • Stayed: January 2014, traveled with family
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Thank dogstar88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded February 2, 2014

Thank you for taking time to write a review about our hotel. We are glad to hear that you enjoyed your stay with us and we hope to see you again when you are travelling through Green River. Our staff cannot wait to see you again soon.

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Reviewed January 24, 2014

We stayed here one night driving from Moab on our way to Yellowstone.

We arrived early , checked in and received a shock on reaching our room. It had been used the previous night and hadn't been cleaned and prepared. So we went downstairs and received the appropriate apology , change of room ad up grade. We are regular Hilton Honors travellers so that was a shock. In another 5 minutes we had the Hotel GM on the phone apologising. But these things do happen.

We enjoyed our stay here for several reasons.
The rooms are of a good size, well fitted and comfortable bed.
Despite our initial shock , the rom we occupied was very clean.
The car parking is out front and access for luggage etc is fine.
Scenery around the Hotel is interesting.
Staff were friendly and helpful.
Breakfast was excellent .

So we can only say we enjoyed the Hotel and accommodation very much. Yes we had an initial problem, but that was overcome with excellent and prompt responses.

  • Stayed: September 2013, traveled as a couple
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1  Thank Ken050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded February 2, 2014

Thank you for taking time to write a review about our hotel. We are glad to hear that you enjoyed your stay with us. I do apologize for the incovenience of getting checked into a room that had not been ready for you. We hope to see you again when you are travelling through Green River. Our staff cannot wait to see you again soon.

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Reviewed January 24, 2014

Very nice Hotel and staff. Hot tub needs repair. Evening meal very nice with wine and beer for a very small price. Small lounge located in Hotel. Breakfast nice and standard for Hampton Inns. Good locations for traveling thru WY and visiting the Green River area.

  • Stayed: January 2014, traveled as a couple
    • Value
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    • Cleanliness
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Review collected in partnership with Hampton
1  Thank Mary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Hampton Inn & Suites Green River, responded to this reviewResponded February 2, 2014

Thank you for taking time to write a review about our hotel. We are glad to hear that you enjoyed your stay with us. Guest love our light dinner that we serve Mondays through Thursdays. We hope to see you again when you are travelling through Green River. Our staff cannot wait to see you again soon.

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Additional Information about Hampton Inn & Suites Green River

Address: 1055 Wild Horse Canyon Rd, Green River, WY 82935-6255
Phone Number:
Location: United States > Wyoming > Sweetwater County > Green River
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Green River
Price Range: $90 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Green River 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Hampton Inn And Suites Green River Hotel Green River
Hampton Inn Green River

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