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“Worst service ever!”

Silver Creek Steakhouse
Ranked #50 of 103 Restaurants in Gillette
Price range: $8 - $28
Cuisines: Steakhouse
Description: A beautiful setting in which to enjoy delicious USDA Choice all natural steaks, wonderful seafood, and decadent desserts.
Restaurant details
Description: A beautiful setting in which to enjoy delicious USDA Choice all natural steaks, wonderful seafood, and decadent desserts.
Lakewood, Colorado
Level 2 Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Worst service ever!”
Reviewed November 22, 2013

Not is the food extremely overpriced and poorly cooked, but the wait staff is extremely argumentative. When asking about the soup of the day, the waitress told us what it was with the attitude as if it should have been obvious. And in our party of four, one person had an order of potato skins burned so badly that you couldn't even cut it with a knife. Another order (a burger) was taken from the kitchen to the bar instead of our table and only a vague apology was given along with at least an estimated 3 minute wait time for the order to be delivered. Then, after a third persons order arrived, another waitress tried to take a freshly delivered plate as if it was dirty not even a minute after it was put down.

To top it off, when we asked to speak with a manager, when one finally showed up, our waitress tried to argue with us about our food and the quality of food; during the entire time the manager just stood there meakly.

Save your money and yourself a headache and order in a pizza instead.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Brendan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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40 reviews from our community

Visitor rating
    10
    10
    8
    4
    8
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • French first
  • Any
English first
Ebensburg, PA
Level 6 Contributor
345 reviews
149 restaurant reviews
common_n_restaurant_reviews_1bd8 120 helpful votes
“We actually went to the lounge because the steakhouse wasn't open”
Reviewed October 8, 2013

We were stranded in Gillette during Winter Storm Atlas and walked from a nearby hotel to the Silver Creek Lounge at the Best Western. The young woman behind the bar was slammed but still remained friendly and patient with the crowd. I had a nice local beer and a great prime rib sandwich and my wife had a nice glass of wine and a very good steak salad. All in all we were very pleased that the lounge was open and close to our hotel. Maybe we should have stayed at the Best Western..... :-)

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Cambria5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackburn, United Kingdom
Level 4 Contributor
41 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Retirement trip”
Reviewed September 6, 2013

Full of nice helpful happy staff. Food was lovely. We opted for the buffet which was a good choice. breakfast was also really nice. No dislike at all

Visited September 2013
Helpful?
1 Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casper
Level 6 Contributor
271 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 255 helpful votes
“service is GREAT!”
Reviewed September 1, 2013

food is good, but the prices are bit high for the quality. Chef Ramsey would give it a 6 out of 10. Nice decor, friendly service.

Visited September 2013
Helpful?
Thank TSR01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“good food but staffs terrible”
Reviewed August 15, 2013

We were referred here by the hotel we stayed at and we were not disappointed about the food ( they have good food ) but what disappoints us is the attitude of a staff ( we can't tell if he is indian or middles eastern ) but we are eating with our 2 young boys and suddenly we heard this guy use some inappopriate language. every sentences he speaks there are curse words. i think he doesn't care if there are customers that can hear him. just bring an earplugs for your kids whenever you go to this steakhouse.

Visited August 2013
Helpful?
1 Thank Jared H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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