We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“customer service” 5 of 5 bubbles
Review of Candlewood Suites Gillette

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Candlewood Suites Gillette
Ranked #6 of 25 Hotels in Gillette
Certificate of Excellence
Denver, Colorado
1 review
“customer service”
5 of 5 bubbles Reviewed December 8, 2011

traveling the way i do for may job,it is so refreshing to get fantastic customer service...this candle wood property, truly has it. and so much more..so if you are ever in Gillette, WY....this is the place for you,located walking distance of every restaurant and a Walmart.. this was truly a fantastic and refreshing experience...thanks to the staff....ARF, Nordco rail service's

Room Tip: choose this property
See more room tips
  • Stayed December 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alex f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

109 reviews from our community

Traveler rating
    73
    26
    7
    1
    2
See reviews for
24
11
1
60
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Ogden, Utah, United States
1 review
5 of 5 bubbles Reviewed November 17, 2011

The Candlewood feels like home. Fernando was so efficient and kind on check-out and the whole stay was an A+. Check-in clerks were equally as caring. GOOD JOB!!!

  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 16, 2011

Very nice place to stay for the long term traveler. Hotel staff was nice and did a great job. The beds were very comfortable and the pillows were as well. Big fridge, microwave, 2 burner range, big flat screen t.v. and dvd player. Shower was nice and roomy. The washers and dryers were in great condition. I didn't have a chance to use it but the fitness room had several pieces of equipment that appeared to be in great condition. My only complaint is that the complimentary coffee was not so hot. Fortunately there is a gourmet coffee shop across the street! Would definitely stay here again.

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mandy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgrade, Montana
2 reviews
5 of 5 bubbles Reviewed November 14, 2011

Very clean, nice, well maintained hotel. The staff were all super nice and helpful. Rooms are very nice and super clean. Beds were surprisingly comfortable and they even offer you different types of pillows to ensure you have a good nights sleep. Our room had a very nice flat screen TV with a DVD player and they even offer the use of free movies. We had stayed at other hotels in the Gillette area and this was the best by far.

  • Stayed November 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank vicki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casper, Wyoming
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 11, 2011

This is a newer hotel and it was awesome. The staff was a pleasure to work with! The hotel had a full-size fridge, microwave, kitchen sink, dishwasher. We will stay here again in the future! We had two queen beds and the room was suprisingly spacious.

  • Stayed September 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Runninragged
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGCCCW, Manager at Candlewood Suites Gillette, responded to this review, September 22, 2011
Thank you for taking the time to comment on your recent stay and share your experiences of the Candlewood Suites.
I have shared your comments with our team and we are pleased that we made you feel comfortable and welcome during your stay.
We look forward to seeing you again whenever you are in the Gillette area.
Best regards,
Debby Zolnoski
General Manager
Candlewood Suites Gillette, WY
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Canyon, Arizona
Level Contributor
104 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 bubbles Reviewed September 1, 2011

We are top tier w/Holiday Inn and and used to service. This particular one lacks it.
We stayed here on and off over a period of six months for work. The front desk staff was friendly and helpful.
The manager changed while we were there and staff attitudes whet downhill quickly w/the new manager.
Bathrooms smelled of urine. (even after being repeatedly re-cleaned.)
Laundry equipment was frequently dirty. Antibacterial wipes were usually missing from the workout room.
coffee machine in the pantry was out of coffee for over a week at one point.
Do yourself a favour and stay at the Holiday Inn Express less than one block away.

  • Stayed May 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Spitfireagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGCCCW, Manager at Candlewood Suites Gillette, responded to this review, September 4, 2011
Thank you for taking the time to comment about your stay at the Candlewood Suites. The Candlewood Suites Team mission is to "Create Outstanding Guest Experience's" and in we regret that we failed to do that.
The hotel has shown great improvements as our Quality Assurance scores, completed by IHG on August 3, 2011 were fantastic. Our Cleanliness score was a 97.45%, Hotel Condition was a 97.49%, Brand Standards were 98.84% and Brand Safety Standards were 100% and the properties year to date survey score is a 91.59%.
Thank you again for your feedback as it helps us to become aware of the areas that we need to improve upon to create the outstanding guest experience that we strive for with each guest. I do hope you will give us another opportunity to serve your lodging needs the next time you are in town.
Best regards,
Debby Bredahl Zolnoski
General Manager
Candlewood Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle WA
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed July 12, 2011

This is a great hotel and super clean -- friendly staff and very comfortable rooms -- a must stay while in Gillette -- great location also.

  • Stayed June 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RevenueManager78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMGCCCW, General Manager at Candlewood Suites Gillette, responded to this review, July 20, 2011
Thank you so much for taking the time to write about your recent stay at the Candlewood Suites! I am happy to hear that you enjoyed your stay with us at the Candlewood Suites in Gillette and appreciate your kind comments.
We appreciate your business and hope that you will be staying with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Gillette hotels
2.1 mi away
Arbuckle Lodge Gillette
Arbuckle Lodge Gillette
#1 of 25 in Gillette
4.5 of 5 bubbles 572 reviews
0.4 mi away
Home2 Suites by Hilton Gillette
0.3 mi away
Country Inn & Suites By Carlson, Gillette
Show Prices
Show Prices
Show Prices
0.3 mi away
Wingate by Wyndham Gillette
0.2 mi away
Holiday Inn Express Gillette
0.2 mi away
Fairfield Inn & Suites Gillette
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Gillette? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Gillette

Property: Candlewood Suites Gillette
Address: 904 Country Club Rd, Gillette, WY 82718-5572
Phone Number:
Location: United States > Wyoming > Gillette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 25 Hotels in Gillette
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Gillette 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Newly constructed all suites extended stay hotel, with all the luxuries of home. Each suite offers a fully equipped kitchen with ample work space. Conveniently located one block from I-90 , the Candlewood Suites Gillette will be your home away from home. At Candlewood Suites Gillette, we put the amenities where they really count: in your room. Designed with your comfort in mind, we offer the ultimate suite for the extended stay guest as well as the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk. high-speed Internet allows you to check email and talk on the phone at the same time. Relax in the overstuffed leather recliner while you enjoy the DVD/CD player. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. This setting is the perfect choice for business or leisure travelers. Located in Wyoming, the energy capital of the nation. Bring your whole family; pets are welcome at an additional fee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Booking.com, Priceline and Hotels.com so you can book your Candlewood Suites Gillette reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing