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“Best customer service around!” 5 of 5 bubbles
Review of Fairfield Inn & Suites Gillette

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Fairfield Inn & Suites Gillette
Ranked #9 of 25 Hotels in Gillette
Louisiana
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best customer service around!”
5 of 5 bubbles Reviewed January 25, 2011

My husband's recent experience at this hotel needs to be posted & the hotel staff deserves recognition for their extra effort in helping us.

We are from Cajun country & not used to bone-chilling temps. & high altitudes, but my husband's work required him to be both in Wyoming & Utah during January. His last night was spent in Gillette, Wyoming @ the Fairfield Inn. In the very early & COLD morning hours, he checked out of the hotel to catch his flight home. Somehow, his I-Pod was left in the hotel room. I called the hotel & spoke with the front desk attendant, Vlad. He informed me that my husband's I-Pod was found & that it would be mailed to us.

We received it about 4 days later, in GREAT condition & packaged with GREAT CARE!!

We are most appreciative for such TOP NOTCH service & want everyone to know the quality of personnel working at this hotel!!

Thanks so much for the great jobs you do at the Fairfield Inn!!

  • Stayed January 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CajunGirl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 reviews from our community

Traveler rating
    75
    49
    29
    9
    5
See reviews for
75
48
4
28
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
  • Any
English first
UK
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 7, 2010

We stayed at this hotel as we were travelling to Cody. The reception was very welcoming, we had a good clean modern room with complimentary breakfast. All the staff were pleasant and the hotel was well managed.

Stayed September 2010, traveled as a couple
Helpful?
Thank vouk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 30, 2010

On our way back from Rushmore to YNP, we decided to stop at this location because of the indoor waterpark. Our family had a blast for 3 hours in the water park. Nothing fancy, but it was easy to use since it was a part of the motel. My younger son even went back for another hour on the next morning that we left. The rooms were very nice and new. Comfortable to stay in.

  • Stayed August 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tinman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
morgonton, nc
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 17, 2010

This was a very modern and clean motel. It looked new and we enjoyed staying here one night as my extended family had 3 rooms. We had no problems finding the motel just right off the interstate using the GPS and we were pleasantly surprised with how nice the rooms were. I would definetly stay here again if ever in the area. Also by reserving the rooms several months in advance I got a good rate.

  • Stayed August 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tripplanner51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
1 review
5 of 5 bubbles Reviewed August 10, 2010

My family & I stayed overnight on our way to Yellowstone in Montana. We got there late because we got caught in a bad hail storm which destroyed our rental car. When we arrived the staff was very friendly. We checked into our room and went swimming. The room was very nice. The water park was outstanding! We had a great time. The breakfast was very nice. We would definitely go back again.

  • Stayed July 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cocoacrisp197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, VA
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed August 10, 2010

Pulled back the sheets to check for cleanliness and found a small washed in stain. The bathroom is really spacious. The bed was comfortable to sleep in.

  • Stayed August 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Boltwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 24, 2010

We got to the hotel at 4pm and we were told that the 2 doubles that we booked were unavailable. We were upgraded to a King suite. Very nice... but we couldn't sleep in even though the bed was so comfortable. We could hear the plumbing and voices at 6 am on Saturday morning! I was tired all day. Other Fairfield Inn's aren't like this. Hope you get a quieter room or quieter neighbors.

Nice drive to Mount Rushmore.

  • Stayed July 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maitree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Gillette

Property: Fairfield Inn & Suites Gillette
Address: 2577 South Douglas Highway, Gillette, WY 82718-6411
Phone Number:
Location: United States > Wyoming > Gillette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 25 Hotels in Gillette
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Gillette 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Gillette
Fairfield Inn & Suites Gillette Hotel Gillette
Fairfield Inn Gillette
Gillette Fairfield Inn
Fairfield Inn Hotel Gillette

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