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“Nice hotel, some improvements needed!”

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Fairfield Inn & Suites Gillette
Ranked #10 of 25 Hotels in Gillette
Certificate of Excellence
Reviewed January 1, 2014 via mobile

Stopped at this hotel on our way back to Montana from Iowa. Have 3 small children so the waterslides were a plus. Although the towels were never stocked. Wasn't very busy. Gave 3 stars because the ceiling had huge yellow lines where water must of leaked once before but was never replaced. We woke up the next morning and the floor was covered in ants. Ants everywhere. Especially the bathroom. Crawling all over everything and into the shower while I was showering. Was extremely gross as we have an infant baby that crawls around and some stuff on the floor. Told front desk upon check out, she said she's never once had a problem with ants at the hotel but that she would tell housekeeping and the gm but never offered a discount. Overall it's a nice hotel but disappointed about the room situation.

Stayed: December 2013, traveled with family
Thank jclark8909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 - 104 of 184 reviews

Reviewed September 23, 2013

The hotel appeared to be new or recently updated. We had a suite which was very spacious. The bed was comfortable. There were many nearby restaurants and businesses such as Wal Mart. Breakfast had the standard offerings of most Fairfield Inns. The waterpark looked like a great place that kids would enjoy. The gentleman at the front desk was very pleasant and helpful.

Stayed: September 2013, traveled as a couple
Thank sdownhow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

Everything was good specially the room we stay at, nice, clean, fresh, and the bed was great. Food are good and the breakfast staff is friendly and accommodating, water park are good too but it has ongoing renovation I'm sure it be better after the renovation. Housekeeping staff are very nice they were friendly and helpful every time I walk by the corridor they always smile and greet me Good morning. Over all rating is Excellent Keep it up. Planing to stay again.

  • Stayed: September 2013, traveled as a couple
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Thank Sheena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2013

We had a suite so microwave and frig were in the room. Very clean throughout. Best bed i ever slept on in a motel. I think it's even better than the one at home. Very friendly staff. A great experience.

  • Stayed: September 2013, traveled as a couple
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Thank Doug M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Everything about our stay was great. The staff was extremely helpful. the rooms were clean - breakfast was outstanding. Would have loved to use the pool, but it was late. I was sure we had pre-purchased passes as our reservations even said so, but could not get them from the desk without paying full price. Great access to interstate, places to eat and shopping.

  • Stayed: September 2013, traveled with family
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Thank MTTraveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

We were greeted will by the front desk, the room was comfortable and clean and we had a good night's sleep. However, breakfast was a disappointment in comparison to other Fairfield Inns we have stayed at, and the bath linens need to be replaced. Overall I would say the experience was okay.

  • Stayed: September 2013, traveled as a couple
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Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

This was a great Fairfield! It apparently is relatively new with a very nice lobby and an attached water park which we did not use. We were upgraded to a suite because our Marriott status and the room was excellent with 2 flatscreen tvs and a separate sitting area. Breakfast was the standard Fairfield hot breakfast with scrambled eggs and sausage and bacon and it was good. This is one of the nicest Fairfield Inns that we have stayed at.

  • Stayed: September 2013, traveled as a couple
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Thank gopherhiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Gillette

Address: 2577 S Douglas Hwy, Gillette, WY 82718-6411
Phone Number:
Location: United States > Wyoming > Gillette
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 25 Hotels in Gillette
Price Range: $94 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Gillette 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Gillette
Fairfield Inn & Suites Gillette Hotel Gillette
Fairfield Inn Gillette
Gillette Fairfield Inn
Fairfield Inn Hotel Gillette

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