We are very disappointed with this hotel and their management staff. We would never, ever recommend this hotel to anyone!
We are Platinum Elite members (meaning we have stayed at Holiday Inn Expresses for more than 50 nights this year). This hotel refused to honor our Platinum Elite membership - what a slap in the face!
Next, they did not want to honor our reservation and attempted to overcharge us for our room. That is when put our foot down and said "No way!" and went ahead and ended up cancelling our reservation to stay at a different Holiday Inn Express in a nearby town.
We were also very disappointed to find out that they allow pets in ALL their rooms if people arrive needing pet rooms! So much for a no pet policy! They also allow smoking on the 2nd and 3rd floors leaving only the ground floor rooms as non-smoking. Very limiting!
The manager spoke to me directly and was very rude and condescending. What a horrid experience!
- Official Description (provided by the hotel):
- Discover the newest and finest hotel in Southwest Wyoming, the Holiday Inn Express Hotel & Suites. We are located in the beautiful Bear River valley about halfway between Salt Lake City, Utah and Rock Springs, Wyoming. Evanston is just minutes away from many seasonal recreational opportunities. From Cross-Country Skiing and Snowmobiling in the winter to boating, fishing, and hiking in the summer. You'll arrive to a spacious and beautifully decorated lobby complete with a fireplace. While you're here, relax in our indoor heated pool and spa. Wake up to in-room coffee every morning, and enjoy our complimentary hot breakfast, where we serve hot, fresh cinnamon rolls plus a wide variety of other breakfast favorites. Every spacious room is equipped with a refrigerator, and a microwave. We also offer free high-speed Internet in all rooms. Accommodations range from beautiful spacious rooms to affordable suites and luxurious Jacuzzi suites for that special occasion. You can look forward to a wonderful night away from home. Visit Evanston, WY and Stay Smart at Holiday Inn Express Hotel & Suites. All non-smoking rooms ... more less
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- Also Known As:
- Holiday Inn Express Evanston Hotel Evanston
- Holiday Inn Evanston
- Evanston Holiday Inn