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“Evanston Business Trip”

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Holiday Inn Express Evanston
Ranked #3 of 15 Hotels in Evanston
Certificate of Excellence
Reviewed August 25, 2014

I enjoyed my Stay....The Staff was friendly and helpful and very accommodating. They serve a good Breakfast and have free WiFi. I would recommend this Hotel for anyone needing to stay in Evanston Wyoming.

Room Tip: Ask about a room upgrade
  • Stayed: August 2014, traveled on business
    • Value
    • Location
    • Service
Thank Garth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear Garth,

It was a pleasure to have you at our hotel for the last several weeks. Thank you for endorsing our hotel as a great place to stay in Evanston. We look forward to having you back with us next summer!

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Reviews (205)
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98 - 104 of 205 reviews

Reviewed August 23, 2014

Nothing but good things to say about the HIE in Evanston. Check-in was quick and friendly (although I was not thanked for being a gold card member and she didn't mention the time for breakfast). Room was clean and quiet. Ran the fan all night to avoid any outside noise. HD tv, microwave and fridge. Pool and hot tub were both fine, I had a short dip in the pool and spent some time in the tub. Used the business center to print up tickets for the flight. Everything went smoothly. I'd go back...

  • Stayed: August 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank dave d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear Dave D,

Thank you for taking the time to share your experience at our hotel. I'm glad that everything was great, but a bit embarrassed that we failed to recognize your IHG Gold status. We value our loyal IHG Reward members, and know that you are a large part of the success of our hotels.

Please call our hotel directly, and I will make sure that your 300 Welcome Points are added to your rewards account, plus a little extra for the inconvenience.

Thanks again for your continued loyalty to Holiday Inn Express. I hope we will have the pleasure of serving you again on future trips to Evanston.

Best regards,,
Stacey Gatherum, General Manager
307-789-7999

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Reviewed August 22, 2014

I have stayed in 6 different hotels in the last 2 weeks and this was by far the worst, not measuring up to the reviews on trip advisor. Booked a suite expecting we would get an above average room but it wasn't. Well worn dresser with finish worn off, unlike the review saying it was so quiet it had a lot of noises from the room next door ( do to the doors that connect 2 rooms), shower suround was cracked with green stuff growing in the crack. Missing some tile on the mop board and other pieces coming loose. A/C was AWFULL, all night long we were either too hot or cold. Had to remove the covers on the bed till the A/C turn on then cover up till it again got too warm. Hot then cold, hot then cold all night long so we got very little sleep. We will never stay at another holiday inn express as I imagine they all have those ridiculus doors connecting 2 rooms.

Room Tip: Try to get a room w/o connecting doors and don't book a suite as the thermostat is too far from...
  • Stayed: August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear Rick S,

I am so sorry to hear of your unpleasant experience at our hotel. We appreciate all feedback from our guests and understand that this is an opportunity to correct unfortunate mishaps and provide additional training to our staff. Each of your concerns is being addressed and corrected.

Unfortunately, I did not have the opportunity to speak with you and respond to your concerns during your stay. I would welcome a chance to speak with you personally regarding your stay.

Yes, you should expect a great room and great service at each and every Holiday Inn Express and Suites. As you can see from our many reviews, the service you received during your recent visit is an unfortunate circumstance that very rarely happens. We hope you will be willing to give our hotel another chance on future travels through Wyoming. We would appreciate the opportunity to show you the comfortable, clean room and great service that other travelers have experienced at our hotel.

I look forward to your call,

Stacey Gatherum, General Manager
307-789-7999

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Reviewed August 15, 2014

We booked a last minute and late, 2 room reservation and Josh at the front desk was awesome! He was courteous, and provided two connecting rooms, before we got there...way to be proactive and anticipate needs! Rooms were neat and sheets were clean. Thanks for the great, albeit brief, stay in Wyoming!

  • Stayed: August 2014, traveled with family
    • Value
    • Cleanliness
    • Service
Thank Jojo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear Jojo K,

Thank you for letting us know what a great job Josh did to anticipate your needs and provide great service. Your kind words are great encouragement to him to continue that same great service. All of our staff understand that our guests have a choice of many hotels, and feel it a pleasure to provide great rooms and exceptional customer service. We appreciate the opportunity to serve your family and thank you for choosing to stay at our hotel. We hope to see you again during travels across Wyoming.

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Reviewed August 12, 2014

After 10hours of driving there is nothing like a no hassle stay. Such was the case here, and we were welcomed with just baked cookies as well.
The room was immaculate, the bed comfortable, the shower wonderful, and the breakfast tasty and satisfying. And the window actually opens!
A home run for a tired traveller.

Room Tip: The side away from I-80 would be preferable.
  • Stayed: August 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank buddydial
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear buddydial,

Thank you for taking the opportunity to post a review of your recent stay. I am so glad to hear that we scored a "home run" as a great place to stay after a long day on the road! We try very hard to give each "tired traveler" the exact same experience. I must agree that a nice fresh baked cookie is a great welcome wherever we go. Thanks again for choosing to stay at Holiday Inn Express & Suites. It was our pleasure to have you as our guest.

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Reviewed August 12, 2014

After a long day of traveling, this was a delightful place to stay. It's nice when you get what you expect, which I do with Holiday Inns. Very new, clean, pleasant and great service. The beds and pillows are to die for. Free breakfast and very good. Well done. So glad we stayed here. Definitely a good choice.

Room Tip: Rooms at the back might be a better choice because there is some road noise in the front rooms.
  • Stayed: August 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank reetee50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear reetee50,

I see that you have submitted many reviews to Tripadvisor. It means a great deal to us that you found us to be worthy of a great review. The staff at Holiday Inn Express take great pride in their work, and are always pleased to be recognized for a job well done. Thanks again for staying with us, we look forward to serving you on future trips through Evanston, Wyoming.

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Reviewed August 11, 2014

I was traveling from Seattle to Denver- this is a great place to stay when you are looking for comfort. Rooms were sound proof. I couldn't even hear the shower in our own room when others were using it. Pool/hot tub were clean and towels were readily available. The breakfast was good and beds were very comfortable!

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank 153karenm153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMEVWHY, General Manager at Holiday Inn Express Evanston, responded to this reviewResponded August 26, 2014

Dear Karen M,

Thank you for taking the opportunity to share your observations of our hotel with other travelers. We appreciate your endorsement of our quiet rooms and comfortable beds. I'm glad you had the opportunity to enjoy the pool and hot tub. We look forward to your next visit and promise to provide the same great service!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Evanston

Address: 1965 Harrison Dr, Evanston, WY 82930-3247
Phone Number:
Location: United States > Wyoming > Evanston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Evanston
#3 Romantic Hotel in Evanston
Price Range: $99 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Evanston 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Discover the newest and finest hotel in Southwest Wyoming, the Holiday Inn Express Hotel & Suites. We are located in the beautiful Bear River valley about halfway between Salt Lake City, Utah and Rock Springs, Wyoming. Evanston is just minutes away from many seasonal recreational opportunities. From Cross-Country Skiing and Snowmobiling in the winter to boating, fishing, and hiking in the summer. You'll arrive to a spacious and beautifully decorated lobby complete with a fireplace. While you're here, relax in our indoor heated pool and spa. Wake up to in-room coffee every morning, and enjoy our complimentary hot breakfast, where we serve hot, fresh cinnamon rolls plus a wide variety of other breakfast favorites. Every spacious room is equipped with a refrigerator, and a microwave. We also offer free high-speed Internet in all rooms. Accommodations range from beautiful spacious rooms to affordable suites and luxurious Jacuzzi suites for that special occasion. You can look forward to a wonderful night away from home. Visit Evanston, WY and Stay Smart at Holiday Inn Express Hotel & Suites. All non-smoking rooms ... more   less 
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Also Known As:
Holiday Inn Express Evanston Hotel Evanston
Holiday Inn Evanston
Evanston Holiday Inn

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