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4 - 9 of 32 reviews
Reviewed August 24, 2017 via mobile

The room was clean. The staff was not friendly, which was not common for the area. Needs some updating. Had cobwebs on the ceiling. Did have a microwave and fridge. Bedding needs updating. Bathrooms need updating for sure. Needs seals on the doors, didn't enjoy hearing the conversations of the early morning workers heading to work.

Stayed: August 2017, traveled with family
Thank Paige W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
budgetinnexpressdou, Webmaster at Budget Inn Express, responded to this reviewResponded August 26, 2017

Dear Guest,

Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.

Sincerely,
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2017 via mobile

We booked 14 months ago to view the solar eclipse. Confirmed a week ago by phone. So I was very surprised to find that they gave away my reservation. Told that the owner instructed the receptionist to charge all credit cards used to hold the rooms for the following day. Any that did not go thru got their reservations cancelled. (My CC got replaced a few months ago due to fraud).
No attempts were made to contact me. Told to try a campsite that wanted $150 for a twin bed. Very suspicious. Luckily found another room at the Plains Motel down the road.

Stayed: August 2017, traveled with family
Thank Russell F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwayslaughing13, Manager at Budget Inn Express, responded to this reviewResponded August 24, 2017

We are very sorry for your inconvenience but you knew your card was canceled you should have contacted to the hotel and gave us your valid updated card to insure your reservation.

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Reviewed August 4, 2017 via mobile

My Husband and I stayed here for two nights with our 2 year old. The front desk staff was very pleasant and helpful. Our room was clean and cool, walking into a cool room on a hot summer day was wonderful. We will be visiting this small town again soon!

Stayed: June 2017, traveled as a couple
Thank C_Lopez36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwayslaughing13, Manager at Budget Inn Express, responded to this reviewResponded August 8, 2017

Thank you so much for your review we at the Budget Inn Express enjoy hearing positive feed back from our guest it means a lot to a small town business

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Reviewed August 4, 2017 via mobile

Free from the corporate chains and pricetags, this little place suited our travel needs nicely. Nothing fancy but clean and quiet with a fridge, microwave and AC unit at a budget friendly rate! We were met by friendly staff and our dog was welcomed too!

Stayed: August 2017, traveled as a couple
Thank WYWahoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwayslaughing13, Manager at Budget Inn Express, responded to this reviewResponded August 6, 2017

We at the Budget Inn Express enjoy hearing from our guests. Thank you so much for taking the time to give us a review to let us know how we are doing.

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Reviewed August 4, 2017 via mobile

The room itself was ok. It was clean, all that matters. The bed was a bit lumpy, but we only needed the room for one night. The service however was horrible. The girl at the desk had a bad attitude and clearly didn't want to be working. We waited a long time to check out because she was in the back having breakfast. The took our keys and tossed them without looking at us. We asked a question about the room and we got a one-word answer. Avoid this place if you want good, friendly and professional service.

Stayed: August 2017, traveled as a couple
Thank sapal87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alwayslaughing13, Manager at Budget Inn Express, responded to this reviewResponded August 6, 2017

We at the Budget Inn are very sorry were not happy with your service. We take pride in being friendly with our guest and this is the first complaint we have had about friendly service in a very long time. But we are all human and everyone has a bad day from time to time. I do appreciate your fee back to help us better service others

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