I would highly recommend avoiding a trip to this place.... too start off my family is coming to visit me in wyoming so I thought it would be fun to rent some snowmobiles while they where on their visit. I reserved 3 snowmobiles for a half day at $130 a piece ( which is a little steep I should say) coming to a total of $390 plus tax which comes to roughly $410. When you reserve you have to put half down over the phone which would be $205. Later that day I look at my bank account just to make sure and guess what?.... There where two withdrawals one for $205 and one for $250. I then called in to the desk and she said the accidently made a mistake and then went to tell me she voided the $205 and withdrew the $250 instead....... anyone that has basic math skills can figure out that half of $410 is $205 right??? she obviously voided the wrong one. So she then told me she was wrong and she said she would be right back, I look at my phone 3 minutes later and she hung up on me.... So being very upset I decide to wait until the next day to give the manager a call. Well guess what? the next day I look at my account and there is another $205 taken from this damn place. So instead of paying the initial $205 I am now down over $650 in my account and they keep telling me since they voided them it will re appear back in my account in a couple days.... wouldn't you be pissed off if you where missing an extra $450 in your banking acount... Um ok so your telling me I have to go through a couple days with no cash what so ever in my account because I wasn't expecting $650 to be withdrawn and to top it all off I have a truck payment going through the next day which will put me in my overdraft and incur a fee.... they say It's your bank and it's not our problem, that's what they told me. I told them it has to be charged from you before it goes to the bank. How is there 3 withdrawls from my account from bear lodge but somehow my bank is making the mistake but for some reason they are to incompetent to understand anything basic. So with all of these transactions voided and pending I asked the manager since they basically F&$%ked up big time the least they could do is give me a full day of sleading at half day price. What was the answer? No and you can't have a refund on your reserved sleds. So we decided to go anyway just so the money didn't go to waste and I gave them a piece of my mind while I was there.... I highly recommend avoiding this dump not to count rude and inconsiderate...
- Also Known As:
- Bear Hotel Dayton
- Bear Lodge Resort Wyoming/Dayton