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“Vintage Motel”

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Best Western Sunset Inn
Ranked #5 of 29 Hotels in Cody
Certificate of Excellence
Billings, United States
Level Contributor
7 reviews
3 hotel reviews
“Vintage Motel”
Reviewed July 14, 2014

This motel is of the type I stayed in when I was a young girl. A long row of rooms with parking in front of the door. You drive to the room in back and then back to the check in and out office where there was a continental breakfast. It was clean and acceptable for one night. Please don't ask the staff to help with reservations for a night somewhere else, they were not able to do it. Our reservation for the next night got mixed up and we were stranded without a hotel traveling south to Denver.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for staying with us. We are glad that you enjoyed your stay with us. After a follow up after you checked out of our motel we were able to find that the mistake was not the fault of the motel or our guest service representatives. It is unfortunate to hear that you were without a room the next night however on your trip. We are happy that everything was taken care of and you and your family were able to find a hotel for the night. We hope to see you again.
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784 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
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English first
Choctaw, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 13, 2014

This is an older hotel that has been undergoing renovations. We couldn't tell if our room had been renovated, it almost looked as if it had been freshly painted but there were a lot of "missed" spots so we gave them the benefit of the doubt that ours was still waiting to be renovated. The tub was tiny, only a small child would fit in it but we don't use tubs so that was fine. They mounted a full length mirror on the front of the bathroom door which was a nice thought but at night, the lights from the pool area were shining through the glass block windows and directly on the mirror and it made the mirror "shine" during the night. Our bathroom door didn't fully close either. The breakfast area does not have blinds or curtains and in the morning there was only one table our family could fit at that didn't have the sun shining directly in someone's eyes. They had a hot breakfast which was great. The pancake machine worked the first day we were there but the next three days they had issues with it and they were short handed at breakfast two of the days, so items ran out quickly. One morning the gentleman who was managing the breakfast area was very abrupt with several people who were trying to make pancakes. Even with those issues it is a nice hotel and I would not hesitate to stay there again.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Jana R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for reviewing our hotel. We are glad that you would stay here again in the future. Our bathrooms were remodeled in the winter. Through out the summer we also finished installing window valences as well as new light fixtures in our rooms. Over this winter we will also be doing more renovations as well as painting. Thank you for bringing the shining mirror to our attention. We will be certainly checking this and weeing how we can fix this problem. Our breakfast area can become quite busy during the morning and we are brainstorming ways in which we can accommodate more guests in this area at one time. Since you have stayed with us we have made changes to the items we offer and the layout of the breakfast area. We feel this helps with the congestion. We hope that you will come back to see us and all the changes we are in the progress of making.
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Conyers, GA, Armenia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2014

This facility is located convenient to the sights and sounds of Cody but far enough off the beaten path to offer quiet, comfortable, clean accommodations. The staff is helpful and knowledgeable of the area and provided us with dining recommendations. We have stayed at this facility before and would stay again, if in the area.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for being a loyal returning guest! We are very happy that you had a wonderful stay and would stay with us again if you are ever in the Cody area. We want all our guests to have a relaxing experience and we are glad that we were able to provide that to you. Our friendly staff are always happy to help with directions and recommendations for places to eat and the attractions to see in town. We too agree that our location in Cody is perfect for guests and receive this compliment daily. Thank you for your review. We hope to see you soon.
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san antonio
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 11, 2014

The Sunset Motor Inn is a nice place to stay while visiting the "Buffalo Bill" museum. Nice continental breakfast or you can choose a discount at the restaurant next door. The room was quite large and very quiet.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank 2fromsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for taking the time to review our motel. We are so glad that you enjoyed your stay. Our motel is perfectly located about a block away from the Buffalo Bill Center of the West, which all of our guests love. After a long drive to Cody it is nice to be able and stretch your legs on the short walk over. Our large continental breakfast is always a favorite for our guests as there is such a large variety of items. The restaurant next door, The Sunset House, is a favorite as well among guests and locals. They are open for breakfast, lunch, and dinner. Again, thank you for staying with us. We hope to see you again in the near future.
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Gainesville, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2014

My husband, grandson, and I stayed here after a long drive. Motel is not as large as our last, but the room was wonderful. I was real surprised at the quality of the room. Great beds, granite counter, and very private. After a night at the rodeo, we slept like babies.

Sarah C.

Room Tip: Just tell staff what you are looking for.
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  • Stayed June 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for the nice review of our motel. We know how after a long drive and a night at the rodeo our guests want nothing more than a relaxing sleep. We are happy that we were able to provide this to you, your husband, and your grandson. Our beds are all new as well as the beautiful granite counter tops that you commented on. The bathrooms in all of our rooms were remodeled over the winter and we are glad that you noticed. Thank you again and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gray Court, South Carolina
Level Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 10, 2014

Most, if not all of the recently remodeled rooms open to the outside, but this property has charm and is well kept. The pool was clean and comfortable. The laundry services were in working order and the hotel staff were friendly.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank KurleyHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
We are so happy that you decided to stay with us at our hotel on your trip through Cody. It is nice to hear that you liked our newly remodeled bathrooms. We have received such nice comments about them by all our guests. We are also glad that you were able to use our pools. Our maintenance staff work very hard to keep them in excellent condition for all of our guests to use. We hope to see you again!
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United States
1 review
Reviewed July 8, 2014

The sign in the bathroom indicated that towels would not be replaced if they were hung up rather than on the floor. We had our towels hung up. When we got back to the room I was surprised to noticed the towels had been "replaced": towels were folded up in the original locations. Imagine my horror to find that the folded up towels were the used towels that we had left hanging up. Not only would the towels not dry properly - and began to smell...but we were unable to determine which towel was used by whom. It also made me wonder about the cleanliness of the orginal towels...the sheets...etc. The bathrooms were advertized as newly remodeled. The tiny showers were tiled in with dark tile. It was pretty, but the shower door would not close all the way - shower water leaked on floor during each shower. Thought we could finally relax with some netflix...but the internet was difficult to access and had spotty coverage.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Craig K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWSunset, Guest Relations Manager at Best Western Sunset Inn, responded to this review, September 23, 2014
Thank you for staying with us during your recent trip to Cody. It is very unfortunate to hear that you did not have a great stay like we hope all our guests have. After you checked out and we received your comments via the survey I did immediately check on this with our head housekeeper. She informed me that all your towels were replaced with fresh towels. The housekeeper went above and beyond and changed them all out, even the ones that were hanging up. Our staff absolutely never refold used towels and replace them. There would be no way for the guests to know whose towel was whose, and they would not dry properly for the next use by the guest. We do understand how frustrating this must have been if your towels felt slightly damp. However, we can assure you that they were freshly laundered towels. Our maintenance staff also checked this room and found that part of the water strip was coming loose. After a few adjustments they were able to replace it and it is now functioning properly. If at any time you need something or have any problem with the room you are staying in next time, please do not hesitate to contact our front desk and we would be more than happy to help. We do hope to see you again in the future.
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Additional Information about Best Western Sunset Inn

Property: Best Western Sunset Inn
Address: 1601 8th St, Cody, WY 82414
Phone Number:
Location: United States > Wyoming > Cody
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Cody
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Sunset Inn 2.5*
Number of rooms: 120
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Also Known As:
Best Western Sunset Motor Hotel Cody
Best Western Sunset Hotel
Best Western Cody
Cody Best Western

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