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“Hard to Review When You Can't Be Seated”

Zapata's Mexican Restaurant
Ranked #15 of 88 Restaurants in Cody
Certificate of Excellence
Cuisines: Mexican
Dining options: Reservations
Restaurant details
Dining options: Reservations
Prior Lake, Minnesota
Level Contributor
50 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Hard to Review When You Can't Be Seated”
Reviewed September 2, 2012

Hostess at the door wouldn't seat us. Arrived at 3:30PM. Restaurant was not busy. Hostess at the hostess station wouldn't seat us. She said someone else would have to do it. Waited for awhile. Thought we were going to be seated once, but the hostess was downright surly and said, "I'm NOT seating you!"

We turned around, walked out, and went to the restaurant across the street.

  • Visited August 2012
    • Service
Helpful?
Thank MN_Traveler55372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunnyskyCodyWy, Owner at Zapata's Mexican Restaurant, responded to this review, September 4, 2012
Thank You so much for letting me know that this happened to you. This is in no way ok with me. All my employees know that everyone of our guest should be treated to the highest level of service.

Again I am very sorry and you can know that I will be talking with this employee if not letting her go. Hope the next time you are town you give us another try.

Thank You
Connie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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346 reviews from our community

Visitor rating
    122
    113
    69
    22
    20
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Detroit, Michigan
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“No Flavor”
Reviewed August 31, 2012

Went in thinking we were at a Mexican restaurant. After leaving we noticed the sign says New Mexico not sure what that means in terms of how it differs but I was disappointed in my meal. First let me start by saying th salsa was good but very hot. Not mild enough for the normal person. I ordered a chicken and shredded beef taco. The disappointment was in the meat. There was no seasoning at all on either the beef or chicken. I ended up using a bowl of salsa to cover the tacos in for more flavor. My husband ordered the fish tacos which he didnt mind but was surprised that the fish was breaded and fried. Nothing special about this place.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GreenhouseLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunnyskyCodyWy, Owner at Zapata's Mexican Restaurant, responded to this review, September 2, 2012
So sorry you didn"t enjoy your meal at Zapatas. I cook everything fresh everyday and the meat and chiken are slow roasted everyday. The fish tacos in one of my best selling items on the menu. Zapata"s in know for having great food and service. I have people that come all the way from Denver just to eat at Zapata"s. Sorrry it wasn"t for you .

Connie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Virginia
Level Contributor
42 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Fun atmosphere”
Reviewed August 30, 2012

Fun diversion unlike the other places we had been to during the week around Yellowstone. Didn't love the spinach enchilada which was too cream based and artificial, but salsa was fresh, tasty and spicy and the staff was friendly! Others in the group were happy with their standard fare of chicken/beef tacos.

Visited August 2012
Helpful?
Thank Jade618
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salida, Colorado
Level Contributor
18 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Great food”
Reviewed August 27, 2012

We were here for just one night and asked a "local" in the supermarket where she would eat if she wanted Mexican food. No hesitation - Zapata's. She gave us easy directions and we were not disappointed. There were so many flavors in each of our meals - not the usual that you get at many Mexican restaurants. Also, each meal is made to order so be prepared to enjoy your margarita (also very good) while you wait. I would have rated this excellent but we felt the service could have been slightly better - probably due to the crowds which the restaurant should have been prepared for.

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank COHarleyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Esterhazy
Level Contributor
35 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Excellent dip for chips”
Reviewed August 25, 2012

the dip for the chips was so good. Best dip ever! Great Mexican food. Even the kids liked it!!!!!!!!!!!!

Visited July 2012
Helpful?
Thank gandm01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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