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“Worst service we have ever had, time and time again.” 1 of 5 bubbles
Review of Shiki

Shiki
Ranked #60 of 87 Restaurants in Cody
Cuisines: Japanese, Sushi, Asian
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Breakfast, Seating, Serves Alcohol, Takeout, Waitstaff
Description: http://www.yelp.com/biz/shiki-japanese-restaurant-cody
Cody, Wyoming
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Worst service we have ever had, time and time again.”
1 of 5 bubbles Reviewed October 19, 2013

We live in Cody and love sushi. But the bad service here at Shiki is unbelievable! We have come here ten or so times, and now can say we will never come again. Usually we end up waiting maybe 15 min on getting a drink, or a server, or a refill, when it's not even busy. But today we came in, was seated, then the waitress never returned for our drink/food order yet was getting new tables orders. We are so done at this point we just left. And won't return. Too bad cuz the food is pretty good.

Visited October 2013
Helpful?
2 Thank chad-w60442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Visitor rating
    19
    12
    7
    3
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
DC Metro
Level Contributor
139 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Good food, great service”
5 of 5 bubbles Reviewed October 4, 2013

I was a bit leery after having read some of the previous reviews, but I was really in the mood for Japanese. I ordered several rolls and the shrimp tempura. Everything I had was good. The rolls tasted very fresh and I had no issues with it falling apart. This is definitely more of a restaurant that caters to American tastes (tempura and terriyaki), so if you're looking for sukiyaki or Japanese curry you won't find it. Still, it was a good meal and my server anticipated my needs very well.

Visited September 2013
Helpful?
Thank soonerj92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
84 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“We wanted more and expected better”
3 of 5 bubbles Reviewed September 6, 2013

Sashimi (Maguro) was very good but the rest of our meal was neither authentic or delicious. JUST OK. Server was polite and did his job very well but the food was just not what we hoped for. I think the owner is actually Japanese but the rest of the staff may not be as authentic so the food may have suffered on that account. We didn't expect it to be like the Limani in Okinawa, but we did hope for better. See our review of the Chop House in Cody. We were there 3 days and ate at several eateries. Its a better choice.

  • Visited June 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Q B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corporate Office
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Very nice surprise!”
5 of 5 bubbles Reviewed August 20, 2013 via mobile

Upon entering the restaurant I was promptly greeted and seated. The restaurant decor was nice. I started my meal with the pork dumpling soup, Wow. The soup was delicious and very filling. For the main course I had a spicy tuna roll, the JB roll and the Hawaiian Boco roll. I know a lot of food right. I always over order when it comes to sushi. Everything was perfect, I would highly recommend this restaurant. I will definitely be back.

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank DaveWollmanSr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Ash, Ohio
Level Contributor
38 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Great Soup - But Otherwise Mr. Miyagi Disappointed”
2 of 5 bubbles Reviewed August 15, 2013

You can’t say it gets any more unique than a Japanese restaurant sitting just a block or two from Buffalo Bill’s famous old “Hotel in the Rockies”, The Irma, on main street in Cody, WY. It may not be as unusual as you would think, considering one piece of local history: Heart Mountain. Shiki sits about 10 miles south of Heart Mountain itself, and about 12 miles southwest of its infamous namesake: The Heart Mountain relocation center. One of several Japanese internment camps set up in World War II by the U.S. Government. Makes the fact that Shiki is here all that more interesting.

Shiki is a simple restaurant, with a series of tables up front that would not be out of place if this were a casual diner. There are a few seats at the “Sushi bar” on the left, and a series of Japanese style booths along the right wall further inside. The rectangular tables invite you to take your shoes off, and sit at the low central table. I believe there are some private rooms further back, but I didn’t go far enough in to see them.

It took four or five minutes for the waiter to greet us and to take our drink order: water and an unsweetened tea. It took about the same amount of time to get them to our table. I should add there were only two other tables here at 1:00 in the afternoon. This delay gave us plenty of time to peruse the menu. The selection is fair, with a number of “locally inspired” rolls, such as the Heart Mountain, the Cody, etc. We settled on two bowls of “Spicy Fish Soup” to start,(at $6.00 each) , and to split a 10 piece “Volcano Roll”, and one other 8 piece roll ($10.00) that I don’t recall the name of. We ordered, and once again, the wait was moderate, at 8 to 10 minutes, just to get our soup.

So here comes the soup. One word – Phenomenal. One of the best things I have eaten in a long time. Pleasing warm chunks of tuna, nicely firmed by the hot broth, a flaky white fish, shrimp, thinly sliced carrots and scallions, and the most fantastic “just right” spicy broth. There was also a small scallop left clinging to its parental shell nestled along the side of the bowl (as seen in the accompanying photo). I can’t recommend this dish enough. Go just for this. Sell something if you have to, to get this soup. Was there a down side? Yep – heavily chipped soup bowl (see pic). Not a proper bowl for broth this good.

Just as we were finishing our soup, the sushi rolls arrived. They were warm, as if the rice had just come out of the pot. Unfortunately, this translated to two roll that fell apart when you tried to lift them, with none of the firm texture I am used to when hefting sushi with a set of chopsticks. The Volcano roll was especially difficult to eat, as it had a warm crab mixture on top that made it hard to delineate where one piece ended and the next piece began. It was flavorful enough, with cucumber and cream cheese to accompany the deep fried crab, but only OK. The same lack of firmness applied to the second roll, which had eel, scallions and a spicy mayo tucked inside. OK, but also hard to handle. This whole thing was accompanied by a sufficient amount of wasabi and ginger, as well as a couple of little mixing dishes for the soy sauce.

We wished to know what type of white fish and spice was in the soup, so we asked our waiter for that info. After he checked with the “Sushi chef”, he told us no one in the kitchen knew what the ingredients were. This was disappointing to say the least. We also found out later that they have a lunch special Monday through Friday, but this was not mentioned. If it was noted on the menu, we certainly missed it.

So the good parts – Sushi in Cody and the most wonderful Spicy Fish Soup I’ve ever had. The bad parts – Slow service, so-so structurally flawed sushi rolls, a lack of ingredient knowledge, minimal décor, high prices, and a “tired” feel to the place.

One ice tea, two bowls of soup, two sushi rolls, a moderate tip, and a $50 bill and I parted company there. Pretty expensive for what we got, but it was my daughter’s birthday weekend, and hey, she felt like sushi, and we were in Cody. I would come back for the soup, and would give the sushi one more try, but I will definitely come back for that soup.

  • Visited June 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank GregS18348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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