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“Never again” 1 of 5 bubbles
Review of IHOP

IHOP
Ranked #154 of 186 Restaurants in Cheyenne
Cuisines: American
Dining options: Lunch, Dinner, Breakfast, Seating, Waitstaff
Restaurant details
Dining options: Lunch, Dinner, Breakfast, Seating, Waitstaff
Cheyenne, Wyoming
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Never again”
1 of 5 bubbles Reviewed June 16, 2013

This was the third visit to this restaurant. We were hoping it would improve. We will not eat here again. As in each of the two previous visits, the food order arrived over 45 minutes after the order was placed, sat on the shelf in front of the cooks for 10 minutes before it was delivered. It was wrong, and this time the waffle order was so cold the butter would not melt. The eggs arrived over hard instead of sunny side up, and our waitress Kelli simple removed them from the plate and returned the cold waffle. The correct eggs arrived 10 minutes later. The manager did offer a whopping 10 percent discount for the errors. The bill was high for the quality and quantity of food.

  • Visited June 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
1 Thank Deborah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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29 reviews from our community

Visitor rating
    0
    2
    10
    5
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cheyenne, Wyoming
1 review
“Worst management I've ever run across”
1 of 5 bubbles Reviewed December 23, 2012

Went in for what we are use to, a quick good breakfeast. We have been to many Ihops around the states, but this one was the worst. Took awhile to get sat, and once there our waitress Shawna finally got to us about 10 minutes later. As we waited for our food, which took about 45 minutes, we sat and listened to Shawna and other staff talking about thier personal life. They were being loud enough that we heard them all the way into the dinning room.Once our food was delivered not once did Shawna check back with us except for to drop off the check. We told her our food was cold and that we didn't get our milks that we asked for with the meal. My wife went to the restroom and complained about how bad it smelled. She was told that its always like that and there's nothing they can do. we asked to speak with the manager and some lady finally came out to talk to us about 10 minutes later, and we told her how bad the service was and that we didn't even eat our food because it was cold, the pancakes were so hard you would think they were yesturdays.The lady manager had the same additude as Shawna our waitreass, like they didn't care. The manager offered to take 10% off the bill. Still excepted us to pay for Milks we never got, and for food that we didn't touch, maybe a couple bites of each. Never will we go there again, at least till theres new managment.

  • Visited December 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank barbbrown46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrison, Nebraska
Level Contributor
178 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 93 helpful votes
“A nice relaxing breakfast.”
3 of 5 bubbles Reviewed November 28, 2012 via mobile

Decided to eat here, while in town shopping.
Bout 10am, and the place was quiet and peaceful. Our waitress helped us immediately.
Pancakes were awesome!
Eggs were overlooked, but decent.

    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank RangerAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
59 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“bad management”
1 of 5 bubbles Reviewed November 14, 2012

We waited for almost an hour for our food. Then the waitress came to us and said that the meat was still frozen and we would have to order something else? After an hour they tell us this???We got up to leave and go elsewhere and the manager said we did not have to have to pay for our drinks. How nice, water and coffee! We never returned to IHOP!

Visited December 2011
Helpful?
Thank 450lovetotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Poor atmosphere, noisy, and mediocre food.”
1 of 5 bubbles Reviewed October 18, 2012

The best thing I can say is that our waiter was friendly. The dining area is noisy and the housekeeping only mediocre. Food was mediocre as well, and not a good value for the money.

Visited May 2012
Helpful?
Thank Rodger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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