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“Christmas in Cheyenne”

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The Historic Plains Hotel
Ranked #13 of 32 Hotels in Cheyenne
Reviewed January 10, 2013

The Historic Plains Hotel is located in downtown Cheyenne - our family (a group of approximately 30 people) booked rooms and stayed there over the Christmas Holiday. We had a wonderful Christmas and a definite part of our wonderful time together was that we choose to stay in the Historic Plains Hotel.

If you are one who loves to see some of the history of the Old West then you should stay at the Plains Hotel. We loved the atmosphere, the old time pictures, the piano in the lobby where we all gathered to sing Christmas Carols and our Parlor rooms where we gathered to play games.

We started arranging our stay at the Plains Hotel about a month before we arrived. The biggest help for us was to work with the very friendly and helpful Sales Manager, Liz, in order to make our plans. Any questions we had about accommodations, food, shuttle, activities in Cheyenne, etc. Liz went out of her way to take the time to help us. After we arrived, the staff people who helped us seemed anxious to make our stay pleasant (which it was).

We definitely look forward to staying at the Plains Hotel next time we stay in Cheyenne. Oh! Yes! And the prices of the rooms were very reasonable!

  • Stayed: December 2012, traveled with family
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1  Thank rumaewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded January 18, 2013

Thank you for your comments. As the General Manager of the Plains Hotel customer service is very important and I am pleased to hear you and your family were treated well. we look forward to having you and your family as our guests again real soon.

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555 - 561 of 773 reviews

Reviewed December 31, 2012

OK, the rooms are not perfect, some issues, including bathrooms, so I would not recommend this hotel for more than perhaps 3 nights, but if it's a short stay, it's a great place, almost like a musuem if you take the time to walk the spacious lobby, look up, look at the art work on the walls, admire the furnishings. It's all beautiful. We were with family so saw several rooms. Each room and each floor has it's own unique charm. We lucked out with parking, which admittedly can be a bit of an issue, as with many city hotels. The room rates were reasonable. Very good breakfast included. We had dinner at the restaurant. Not wonderful, but not bad. Location is great for taking a scenic walk. For a 100 year old hotel, it can hold it's own against anything in it's price range. I would stay there again in a heartbeat.

Room Tip: arrive around 4-5 PM if with car, when parking by hotel more available.
See more room tips
  • Stayed: September 2012, traveled with family
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1  Thank CountessP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded January 17, 2013

Thank you for your comments. The Plains Hotel’s history is very important to us and I am glad the hotel was able to share what once was to you as we hope to do with all of our guests. I will also be sharing your comments with our chef so that we may strive on our dinner.

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Reviewed December 11, 2012

We stayed here on Thanksgiving eve without booking ahead of time and were very quickly checked in and accomodated. The foyer of this hotel built in 1911 is exquisite, as is the mezzanine level and restaurant. The hotel had a very "Shining"esque feel to it, very authentic western feel. Old ballroom and photos from its heyday were impressive. The rooms are very small, ours looked out onto an internal roof space where it looked like everyone had used it for an ashtray. Saying that I loved the hotel, the bathroom was still in an early 1900's style, tile and pink bath. Sometime during the night our bathroom tap switched itself on and then ran for about 15 seconds and turned itself off, think what you will about that.
The hotel is great, what it lacks is good service. We went down for dinner and were the first ones there. Our waiter told us about the happy hour and took our drink orders. !0 minutes later they still werent delivered, finally one was and apperently the keg had to be changed on the other. I was watching the barmaid pour our beer and she set it on the counter for our waiter who never materialised. I finally had to go up and grab this myself. During this time the two people at the bar had had a couple of drinks. I also had to go up and grab our next round as well. The waiter was nice but was never there. Food was good.
Breakfast was part of the deal and again we were the first in the dining room. The girl who was the only one there took about 2 minutes to notice us and was the most apathetc person we encountered on our trip. The next gentleman stood next to her station for 5 minutes before she raised her eyes from her phone when was playing with and seated him. The breakfast was atrocious and I didnt eat any. The pancakes were hard from being in the bain marie and the syrup hadnt been stirred so had about an inch of skin on the top that came with the serving.
We had them valet our car the night before so asked for it when checking out. 30 minutes later we were still standing on the curb with no car, I had gone inside to enquire where it was and the desk girl said" Oh, so and so was getting that (so and so was walking across the foyer) werent you? He looked like this was the first he had heard of it and went to get the keys" Was about 40 by the time it pulled up.
Nice hotel, pity about the staff.

  • Stayed: November 2012, traveled as a couple
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Thank AustraliaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded January 16, 2013

First I would like to thank you for your comments. I am pleased to hear you enjoyed our historic hotel and its uniqueness. I am however displeased on the service you received from our staff. We strive on our customer service. I will be addressing these issues with each department.

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Reviewed December 1, 2012

The Hostoric Plains Hotel is a very pleasant stop for a quick getaway from Boulder. It is less than 90 minutes away. We do this at least once a year. The hotel is comfortable and up to date as it was renovated a little while ago. It mainatains the cowboy western ambiance in its lovely decor. The restaurant is open for breakfast , lunch and dinner. A bonust this time was the inclusion of a buffet breakfast in the room rate which was itself quite reasonable at $75. Noticed the complaint about parking in a previous review. Valet parking is available, not sure if there is a charge for this. As Cheyenne is relatively quiet we have never had trouble parking on the street. There is a spa on the premises though we have never tried it. Rooms are comfortable, even the most reasonable rooms have space to move around. Lots of hot water which is not always true in a hotel of this vintage. All in all a comfortable quick getaway. Check out the western store across the street, and Wyoming Home, just a block away. Several antique stores, south of the hotel about 5 blocks. Dinner at the Little Bear is always a good choice, just a short ride north on I25.

  • Stayed: November 2012, traveled as a couple
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1  Thank BeachLovers86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded December 7, 2012

Thank you for your comments. As the General Manager of the Historic Plains Hotel I am pleased to hear how you enjoyed your stay not only at our hotel but in the great town of Cheyenne. We look forward to having you as our guest again next year.

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Reviewed November 26, 2012

We were in Cheyenne for the Anual Xmas Parade.

We mis-calculated & ended 1 day early .

Whoops.

Our evening @ the Plains was exquisite.

Dinner menu, was a plus for Vegitarians-compliments to the Chef.

Well worth the drive from Denver.

Room was spacious & inviting

  • Stayed: November 2012, traveled as a couple
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Thank Jay J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded December 7, 2012

First and Foremost I would like to thank you for your comments. I am pleased to hear you enjoyed your stay with us and as well as our dinner service. I will pass this along to our chef as well.

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Reviewed November 5, 2012

After living in Cheyenne for 22 years, becoming increasingly active in matters of historic preservation and downtown revitalization, I was seeking a venue for my wedding which would capture my personality and love of old buildings. The wedding and reception were nothing less than seamless and the service was over the top. My out of town family was thrilled with the historic architecture and ambiance that is The Plains Hotel. Without your excellent staff this would not be possible, however. Liz, Tabitha, Terrence, Gunther and everyone else who played a part to make sure it was perfect. You should be commended for an extraordinary experience and memorable event. Your staff and hotel is a treasure. Thank you so very much for everything.

  • Stayed: October 2012, traveled with family
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Thank Kelly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded December 7, 2012

Thank you for your comments. Here at the Plains Hotel we work very hard to make these special times as memorable as possible. I am pleased to hear how well my staff handled your wedding, it was an Amazing day. You and your guests were a pleasure to work with. I look forward to seeing you again in the future.

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Reviewed November 5, 2012

This is an old downtown hotel in Cheyenne, where you can walk to restaurants and shops, and there's a decent brew pub a couple blocks away too. If you are in Cheyenne to experience it, this is the place to stay. If you are rolling through in a U-Haul Truck, sure, stay out by the freeway. But we found a much richer experience in the classic downtown. The rooms are comfortable, beds very nice, bathroom so-so. But totally clean, and with a fridge-microwave-coffeemaker. Service at the front desk was prompt and courteous. Didn't eat at the restaurant since there are other options all around. State Museum is a few blocks away.

  • Stayed: October 2012, traveled as a couple
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Thank sweetmarias2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gunter O, General Manager at The Historic Plains Hotel, responded to this reviewResponded November 12, 2012

As the General Manager at The Plains Hotel i am glad to hear that you enjoyed your stay with us as well as our wonderful downtown.

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Additional Information about The Historic Plains Hotel

Address: 1600 Central Ave, Cheyenne, WY 82001-4693
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #13 of 32 Hotels in Cheyenne
Price Range: $88 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Historic Plains Hotel 3*
Number of rooms: 130
Official Description (provided by the hotel):
As a historic hotel of America, The Historic Plains Hotel has been a cultural landmark and society favorite of Presidents, movie stars and cattle barons for more than 90 years. Offering Complimentary Deluxe Continental Breakfast featuring hot items daily to all guests. Right in the heart of downtown and surrounded by Cheyenne's greatest attractions, The Historic Plains Hotel celebrates the rich legacy of the American frontier through colors, texture, and the natural materials of the Wyoming plains. Guests can come and experience the spirit of the west. ... more   less 
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Also Known As:
Historic Plains Hotel
Historic Plains Cheyenne

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