No customer service at all the reception is in the dinner and the girls in there have no knowledge of the hotel. We booked a 'Quiet and dark! Full XL bed, micro and fridge, lounge chair, desk, coffee, iron and board, hairdryer' please note a full XL bed is smaller than a queen bed - we asked to be changed but they did not offer any other rooms. We also requested a room on the ground floor but they gave us a room on the second floor (no lift) - again they did not offer when I asked a ground floor room. Price of the room $55 plus tax. They do give you a voucher $7 each for a breakfast but the clientele in the dinner was questionable!! The hotel is right next to the airport - my fault I did not check. about 5am a large cargo plane took off we woke me. We mainly booked the hotel as it was near to Chilli's 5/10 min walk
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