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“Fantastic!!” 5 of 5 stars
Review of Fairfield Inn & Suites Cheyenne

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Fairfield Inn & Suites Cheyenne
2.5 of 5 Hotel   |   1415 Stillwater Avenue, Cheyenne, WY 82001   |  
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Ranked #5 of 32 Hotels in Cheyenne
Certificate of Excellence
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic!!”
5 of 5 stars Reviewed April 23, 2012

Front desk was nice, pool seemed nice, didn't have time to enjoy. We did have a room right next to elevator, I heard off and on through out the night, the bell ring and the cables working. Room was very clean, windows were easy to open to enjoy the fresh air. Breakfast was great, and the workers made sure there was nothing extra needed. I was concerned being that the hotel was close to air base, but either they didn't do much at night, or I didn't hear the planes due to great sound proofing. Great location to resteraunt and shops!

  • Stayed April 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bethmassage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    57
    65
    14
    6
    3
See reviews for
38
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Cheyenne, Wyoming
1 review
5 of 5 stars Reviewed January 27, 2012

I stayed here just a a nights get-away. The staff was very friendly, breakfast was not your usual quick stop, plenty to choose from. The location is great, close to the mall. I would highly recommend this hotel to my friends and family. Keep up the good work.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Corrie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCYSFI, General Manager at Fairfield Inn & Suites Cheyenne, responded to this review, March 7, 2012
Corrie E,
Thank you for your kind comments, they are greatly appreciated. I was pleased to see that you had the opportunity to enjoy my friendly staff. Thank you for highly recommending our hotel and I will share your comments with the entire staff

Sincerely,

Delinda Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ABQ
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 26, 2011

Ok, so it's a Fairfield Inn in Cheyenne...not a Ritz or anything. The staff was friendly, the rooms were clean, if a little on the older side, and there's a pool. Breakfast is the usual continental fare, but it was stocked, fresh, and just fine. The property is close to some restaurants (Chipotle!) and the air base. If you have an aviation nut or two in the car, you'll have a great time watching the Wyoming Air Natl Gaurd doing touch and go's in their C-130s. But you can't really hear them in the room and they knock it off around 9 PM anyway.

Clean, friendly, no issues. A great place to use Marriott points.

  • Stayed June 2011, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank agb_abq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
107 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed October 4, 2011

I used the room rate as a barometer for the type of place this is, and let's just say that didn't work out so well. The first room we were sent to smelled of smoke, the second room we were sent to was in the 70s...not the room number...the year of the last update (minus the flat screen tv).

I was surprised this is part of the marriott family. And FYI to the maintenance crew, when you install the shower curtain rod that has the curved feature to keep it off you in the shower, don't install it 4 inches closer to the shower to cancel out the benefit...it is SUPPOSED to hang outside of the tub in the middle...it was a bed. period.

Room Tip: go to springhill suites.
See more room tips
  • Stayed October 2011, traveled with friends
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank gottdownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCYSFI, General Manager at Fairfield Inn & Suites Cheyenne, responded to this review, May 7, 2012
Thank you for your feedback. I apologize you had a negative experience at our hotel. We value and utilize all our guest feedback to make improvments and create a better stay for our guests. I want to assure you the hotel is aware of the issues and they are being addressed. We are in the early stages of our complete renovation. We hope with our efforts to improve, you will give the Cheyenne Fairfield Inn another try next time you stay in the area
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
147 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed September 20, 2011

Although we thought the hotel was a little overpriced at $126.49 per night including taxes, our stay here was a pleasant one. The manager on reception was very friendly and helpful and nothing was any trouble. The room was clean and comfortable and the breakfast was good. A great variety of shops and restaurants are nearby and can even be reached in a few minutes on foot.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Alan1Bangor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed September 14, 2011

I stayed here on a business trip as my options were limited on a short notice trip. I chose this hotel based on some positive reviews as well as the hotel website's listing of amenities. One of my primary issues is that I always filter my hotel selection by those with fitness facilities. This hotel came up in that search and lists fitness facilities onsite. However the fine print on the hotel website (which I missed in my initial search) indicates that the hotel is near a greenbelt, so it's easy access for running/walking, but that in no way constitutes a fitness center.

The hotel itself is quite a bit older, and is not the typical Fairfield layout, it definitely needs updating. While the room appeared clean, it just felt dirty because everything was so run down.

The staff was less then helpful, as if they were annoyed they actually had to work. Additionally, if you are a light sleeper this hotel will be an issue. It backs right up to the Air National Guard base and the planes were doing touch downs throughout the day, which isn't a problem, but they started early and must have had night exercises the week I stayed because it seemed to go on all hours of the night.

  • Stayed July 2011, traveled on business
    • 2 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
2 Thank RoadWarrior101010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerCYSFI, General Manager at Fairfield Inn & Suites Cheyenne, responded to this review, May 7, 2012
I want to than you for your feedback. I apologize you had a negative experience at our hotel. We value all of our guests feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to assure you that all of these issues have been addressed. We have added a brand new fitness room and are in the beginning stages of our full renovation. We hope with our continued efforts to improve every stay for our guests, you will give the Cheyenne Fairfield Inn another try next time you stay in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 13, 2011

Clean hotel located conveniently to the airport and easy travelling distance to the AFB. I personally think that Fairfield Inns are always a safe bet for a consistently positive experience. Rooms are nice, my stay was quiet, and plenty of eateries close by. The two high points were the friendliness of the staff and the quality of the continental breakfast. I'd stay here every time I came to Cheyenne.

  • Stayed September 2011
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank traveler4149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Cheyenne

Property: Fairfield Inn & Suites Cheyenne
Address: 1415 Stillwater Avenue, Cheyenne, WY 82001
Location: United States > Wyoming > Cheyenne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cheyenne
#4 Business Hotel in Cheyenne
#5 Family Hotel in Cheyenne
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Cheyenne 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
Located off of I-85, our hotel in Cheyenne, WY is within walking distance of the shopping at the Frontier Mall. The Marriott hotel is also near the Cheyenne Regional Airport. Our location is also conveniently a short drive to nearby F.E. Warren AFB and the events of the Cheyenne Frontier Days. Business travelers will also enjoy that we are near many different restaurants and short drive to area businesses including Union Pacific Railroad, NWSC, Wyoming capital and Frontier Oil Refinery. ... more   less 
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Also Known As:
Fairfield Inn Cheyenne Hotel Cheyenne
Fairfield Cheyenne
Cheyenne Fairfield Inn

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