Let's start with arrival: You can't see the functional part of this property from the highway: You see an old sign and a fenced-off building that looks like "out of business." Only a drive around that building reveals another part that is not condemned. "Office" was locked and without a room key you push a buzzer. The lady who answered this went to get the Manager/Owner.
OK: Bedding and general cleanliness, of the room. Otherwise, shabby.
NOT OK: Phone did not work, calling "O" to the "24-hour front desk" recycled again and again and to get the phone turn on I walked down to the office and asked. The connection, which they claim is VOiP was so poor I could not make a call with my calling card. Dim inside he room, many of the outlets do not work.
BIG NOT OK: Booking.com advertises refund if you "find a better rate elsewhere." I did, and Booking.com C/S referred me back to the hotel, which said no, they will not honor since they had paid Booking.com a commission. Advertised refund policy worthless. Suggestion: If you DID use Booking.com, track prices elsewhere and request a refund or just re-book. I could have gotten for $10 less by using Priceline's retail side. The lesson to me: avoid Booking.com, which is a part of Priceline, which should be ashamed of itself.
- Official Description (provided by the hotel):
- The hotel is conveniently located 2 miles off I-25 on exit 9 (Lincolnway) and is about 2.5 miles from Cheyenne Downtown which offers a wide variety of restaurants and tourist sites. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Odigeo, Priceline, Agoda and Travelocity so you can book your Hitching Post Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.