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“Horrible Experience”

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Radisson Hotel Cheyenne
Ranked #17 of 33 Hotels in Cheyenne
A TripAdvisor Member
“Horrible Experience”
Reviewed July 24, 2005

We stayed here on a Saturday night mid-July for a 1 night stay. Hotel was old and not kept up. Restaurant food quality was just okay. The room was dirty (trash under the beds, filthy recliner), the elevator was broke and the front desk clerk's customer service skills were very unprofessional. The hallways were noisy until 4am with a wedding party reception. In the morning we found numerous empty beer and vodka bottles outside our door and all down the hallway.

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
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2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
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Indiana
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
Reviewed February 23, 2005

After a long drive headed west from Omaha, I was pleased to find the Holiday Inn not only easy to get to, but that it had plenty of parking for large vehicles (I was in a U Haul truck). The desk clerk suggested a local Chinese restaurant for delivery, since I didn't want to go out to eat. My room was very comfortable and the housekeeping staff was warm and friendly. There are fast food restaurants and convenience stores nearby, with other restaurants available just a short drive from this location. If my travels take me to Cheyenne again, I would certainly consider this hotel as a place to spend the evening.

Helpful?
4 Thank Drummer46241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 5, 2004

This hotel is handy for the Interstate but, aside from fast food joints, there are no restaurants nearby. The hotel restaurant has a VERY VERY limited menu and our food was the best of a very poor choice that was on offer. When it arrived after a 30 minute wait it was overdone , dried up and almost inedible.
Compaints were answered by "sorry".
Not a good experience.
However, the hotel itself is fine.

Helpful?
2 Thank Wirral-GB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cheyenne hotels

Cheyenne, Wyoming
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 25, 2002

What a warm atmosphere! I loved the food at this Holiday Inn. I had the Pasta Cheyenne with Chicken and it was wonderful. (Fettucine with Alfredo sauce and a chicken breast preceeded by a dinner salad). There was a wide variety of items for dessert, but I was just TOO full. The service at dinner was warm and friendly. I don't know how often my family will get out West.. we had a delightful trip and will stop at this Holiday Inn again.

Helpful?
2 Thank Zizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Cheyenne

Property: Radisson Hotel Cheyenne
Address: 204 W Fox Farm Rd, Cheyenne, WY 82007-2348 (Formerly Holiday Inn Cheyenne/I-80)
Phone Number:
Location: United States > Wyoming > Cheyenne
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 33 Hotels in Cheyenne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel Cheyenne 3*
Number of rooms: 244
Reservation Options:
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Also Known As:
Holiday Inn Cheyenne/i-80 Hotel Cheyenne
Cheyenne Holiday Inn

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