A big disappointment after a 700 mile drive. I had made reservations a month earlier and specified a handicap-accessible room or a room on the ground floor near an exit door. The room I was given was in the middle of the building, a long walk from either the front or side entrances. In addition, the way-too-small parking lot was packed with cars. I had to park in the lot of a closed restaurant next door and walk a very long distance with luggage, a large dog, and a bad knee.
The room itself was small and not well maintained. It was clean enough, but not typical of the La Quinta chain. I didn't stick around for breakfast -- I couldn't wait to get out of there. Both the evening staff person at check-in, and the morning staffer who gave me my receipt without a "thank you" or "was everything all right" looked like they didn't enjoy their jobs and couldn't be bothered with basic customer service. I won't be staying there again -- there are plenty of other choices where I feel welcome and appreciated as a customer.
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- Also Known As:
- La Quinta Inn Casper Hotel Casper
- La Quinta Casper
- Hampton Inn Casper
- Casper Hampton Inn
- La Quinta Hotel Casper