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Ramada Plaza Casper Hotel and Conference Center
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Reviews (717)
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544 - 549 of 717 reviews
Reviewed May 7, 2013 via mobile

If you get brought here for a conference or something, do yourself a favor and stay somewhere else.
This place is awful. From the drunk leering creeps loitering out front, to the untrained attendant at the front desk, I should have known to walk away. Once I got to the room, things just got worse. And do not eat the food they serve. The coffee had to be days old, and couldn't even pretend to be warm.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank lortay78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza1, Front Office Manager at Ramada Plaza Casper Hotel and Conference Center, responded to this reviewResponded May 15, 2013

Dear Guest,

I would like to apologize for any inconvenience you may have had here at the Ramada Plaza Riverside, and assure you that your satisfaction is our main priority.
The hotel has been making some wonderful changes, with Management, staff, and remodeling of the hotel to improve our guest experience.
I assure you that all food and beverages are made fresh daily, and with the addition to our new Executive Chef, even more wonderful changes will be made.
I hope that you will choose to stay with us again and give us the opportunity to give you a much better customer experience and show you the changes we are making.

Thank you,
April Daley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza1, Front Office Manager at Ramada Plaza Casper Hotel and Conference Center, responded to this reviewResponded May 16, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 7, 2013

Easy access. The room was clean and comfortable. Complimentary hot breakfast, best I have had. Scrambled eggs, bacon, and biscuts & gravy were the highlights the day I was there. The area where breakfast is served is in the atrium. A large area with lots of seating.

Room Tip: There is a second floor, no elevators. Rooms 316 throuugh 330 (even numbers) have a view of the river with only a driveway between. Second floor the same. Rooms 315throuugh 329 (odd numbers) are net to the delivery dock, can be noisy. Second floor the same.
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Just_Plain_Ornery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RamadaPlaza1, Front Office Manager at Ramada Plaza Casper Hotel and Conference Center, responded to this reviewResponded May 23, 2013

Dear Guest,

Thank you for your feedback, and we are so pleased that you enjoyed your stay here with us.

We use all feed back to continually improve our guest customer satisfaction, and customer service.

I hope that you will stay with us again in the future.

Thank you again,

April Daley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza1, Front Office Manager at Ramada Plaza Casper Hotel and Conference Center, responded to this reviewResponded May 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed May 1, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
RamadaPlaza1, Front Office Manager at Ramada Plaza Casper Hotel and Conference Center, responded to this reviewResponded May 16, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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