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“Perfect rest”

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Quality Inn & Suites
Ranked #4 of 21 Hotels in Casper
Certificate of Excellence
Lincoln, Nebraska
Level 2 Contributor
7 reviews
4 hotel reviews
“Perfect rest”
Reviewed July 9, 2013

We came in after 10 hours of traveling - we were able to get a room immediately. Clean, comfortable, pleasant staff, accomidating to our request to have adjoining rooms, nice breakfast, quiet, wonderful area to go walking, ball park near by w/ nice park & walking trails.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, General Manager at Quality Inn & Suites, responded to this review, July 11, 2013
On Behalf of myself and my staff we would like to thank you for taking the time to submit a compliment on your stay with us here at the Quality Inn & Suites. We really appreciate your comments and we will use them to assure that all of our guests are able to have just as wonderful of an experience. We hope you will come back to see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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264 reviews from our community

Traveler rating
    145
    81
    28
    4
    6
See reviews for
80
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17
51
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Winter Garden, Florida
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 2, 2013

This is the BEST Quality Inn ever!!! The Inn had a number of well-deserved awards on the wall. We couldn’t believe we were in a Quality Inn - thought we were in the RITZ! - This hotel is spotlessly clean, has many “extra” amenities that you’d expect in a 5-star hotel, and served a FANTASTIC hot breakfast! The scrambled eggs were homemade, perfectly cooked, and loaded with bits of bacon, onion, peppers, etc! The staff bent over backward to accommodate every need. When we asked about a good pace to eat, they recommended Poor Boy’s Steak Restaurant, where the two of us shared a terrific Wyoming beefsteak entree in the late afternoon. We HIGHLY recommend this hotel!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GCCMusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, General Manager at Quality Inn & Suites, responded to this review, July 3, 2013
Thank you so much for your wonderful review of your stay at the Quality Inn & Suites in Casper,WY My staff and I try to make every guest have a wonderful experience. My staff and I really appreciate your business and hope to see you stay with us again soon.
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Ballinger, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 28, 2013

We pulled in late; check in was easy and quick; our room was nice, roomy, and quiet. It was the best night sleep we had on our 2 week trip. We would like to know the brand of mattress so we can have one for our home. Breakfast the next morning was wonderful fruit, waffles, cold milk and juice...great crispy bacon. And plenty of room for all that were up at that hour...great stay!!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancyminz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, Manager at Quality Inn & Suites, responded to this review, July 2, 2013
Thank you for your wonderful comments regarding your recent stay at the Quality Inn & Suites in Casper WY. My staff and I appreciate the compliments. The Beds are Serta Presidential pillowtops. It is guests like yourself that make our job fun.
We hope to see you again soon!
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Pueblo, Colorado
2 reviews
Reviewed June 20, 2013

Clean, nice, quiet..... All you need. Staff were exceptionally pleasant and friendly. At breakfast they had green chili!...and it was really good. We are from south Colorado and I don't see this item in many other locals.....very surprised and that it was this good?! Shocked..... Very nice experience. Thank you Casper.

Stayed June 2013, traveled on business
Helpful?
Thank Tam018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, General Manager at Quality Inn & Suites, responded to this review, June 21, 2013
Thank you for taking the time to let us know about your experience at the Quality Inn & Suites. It is always nice to hear when a guest is pleasantly suprised with their stay. We pride ourselves in trying to make sure every guest has an exceptionally great experience!We hope to see you stay with us again soon.
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London, United Kingdom
Level 6 Contributor
195 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed June 19, 2013

We were suprised that there was no lift in a two storey hotel so if you have alot of heavy luggage ( as we did) you need to book a ground floor room. The hotel was just off the Interstate as you just come into Casper and disappointing there were no nearby restaurants. The room had a microwave and fridge and was well appointed and breakfast was very good with happy pleasant staff

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, Front Office Manager at Quality Inn & Suites, responded to this review, June 21, 2013
Thank you for taking the time to write a review regarding your recent stay at the Quality Inn & Suites in Casper, WY. I appologize that we were unable to meet all of your expectation by not having a lift or an elevator for your luggage, the owner is looking into putting one in, however the plans have not yet been completed. My staff and myself were pleased to hear the rest of your stay was nice.
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raleigh
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 18, 2013

Reviews weren't that good for Casper motels. Took a flyer. When I got to hotel just off the Interstate at a very busy intersection I thought oh-oh. Inside I was pleased to be met by someone interested in helping. Best part was that they have figured out a way to have their room doors close without them slamming and rocking the whole building, which is an all too common problem. Very quiet room. Better than average breakfast. I would stay again.

Stayed June 2013, traveled as a couple
Helpful?
Thank wandererRaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, General Manager at Quality Inn & Suites, responded to this review, June 21, 2013
Thank you for taking the time to write a review regarding your recent stay at the Quality Inn & Suites in Casper, Wy. We always appreciate wonderful feedback as yours. Thank you for choosing to stay with us, we hope to see you return very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevensville, Montana
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 25, 2013

It was close to the interstate. But I would recommend staying at a hotel off of exit 185 rather than 186. Many more restaurants and nicer/newer hotels. It felt like an old part of town. The "business center" consisted of one old computer running windows xp. I had to check back 3 times in order to use it. Their WiFi was dreadfully slow.

Room Tip: I'd recommend staying on exit 185.. many nicer/newer looking hotels in the area.
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  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhilCulp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tammie B, General Manager at Quality Inn & Suites, responded to this review, May 27, 2013
Thank you for taking the time to comment regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I would like the oportunity to speak to you regarding your resent stay please give me a call at your earliest convenience.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

TAMMIE BURCH
GENERAL MANAGER
QUALITY INN & SUITES
307-266-2400
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 821 N Poplar St, Casper, WY 82601-1314
Phone Number:
Location: United States > Wyoming > Casper
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Casper
#4 Romantic Hotel in Casper
#8 Business Hotel in Casper
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Quality Hotel Casper
Quality Inn And Suites
Quality Inn Casper
Casper Quality Inn

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