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“Nice hotel with excellent customer service” 5 of 5 bubbles
Review of Holiday Inn Casper East-McMurry Park

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Holiday Inn Casper East-McMurry Park
Ranked #7 of 21 Hotels in Casper
Certificate of Excellence
Colorado Springs, Colorado
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Nice hotel with excellent customer service”
5 of 5 bubbles Reviewed November 14, 2012

We stayed at this hotel last night. We arrived late and after a few glitches getting us a room (a few trips to the front desk after we checked in) we finally settled in for the night ordered room service and went to bed. The receptionist at check-in gave us a coupon for a free breakfast the next morning for our troubles, which we really appreciated. Said it was for $20 for each person. The food from room service was ok. I'd say say 7/10. the chips they brought were excellent. 18% grat. was incl. At breakfast the next morning we gave the coupon to our server. She said it was only for $20 total. I mentioned in passing how the front desk said it was for per person. It didn't matter to us, we were just happy that we got a little something for the annoyance we had to go through the night before. A few minutes later the waitress comes back with a woman from the front desk and she said she was comping us our entire stay! I did not expect this and was pleasantly surprised. We never receive this kind of customer service anymore!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Klala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnMaple, General Manager at Holiday Inn Casper East-McMurry Park, responded to this review, December 12, 2012
With the year coming to a close, I wanted to thank all of those on Trip Advisor for submitting your comments regarding the Holiday Inn Casper. Feed back is a crucial part of our industry and it helps us focus on areas of improvement.
It’s been a great year and we have valued all of our guests that have stayed with us in 2012 and I wanted to personally thank you for your loyalty to the Holiday Inn brand and to our Holiday Inn in Casper, WY.
I wish you all a very Happy Holiday Season and I hope to see you all again at our beautiful Hotel in Casper where our guests are our top priority!
Best Wishes
John Maple
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    108
    64
    30
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    7
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
Pine Island, Florida
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 21, 2012

My wife and I stayed at the Holiday Inn in McMurry Park on September 10, 2012, luckily avoiding a nearby forest fire that had threatened to cause evacuation of the entire area. In fact, our mountain view room looked at the flames and smoldering remains of much of a nearby mountain. The hotel is located a good distance from the airport, but the drive was easy enough and from the look of other guest lodgings on the route which Trip Advisor recommended avoiding, it was a worthwhile drive. The hotel is in a newer 'burb of Casper and there are many dining, shopping and other choices nearby.
We were surprised by the size of the hotel, which is clearly designed for the business traveler. Lots of meeting rooms, tons of parking, all the amenities one could wish for. All in all, a terrific and modern option. The beds, appointments and service are excellent; unfortunately, the hotel does suffer from an issue common to today's new construction, which is that it can be a bit noisy. We were extreme late arrivals and didn't get to bed until 2 a.m. but still found it impossible to sleep past 7 a.m. due to the sheer volume of traffic, doors slamming, voices in the hallway, etc..
All things considered, this hotel is one of the best options in the area with many more pluses than minuses.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gomersdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
177 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

I loved staying at this hotel. I don't normally stay at Holiday Inns, but this one was excellent. There is a restaurant on the main floor and coffee in the mornings. The hotel staff was so nice and even had fresh chocolate chip cookies in the afternoon. Since it is close to Halloween, there is a pumpkin full of candy as well. The room had a lot of extra space, and that is always a bonus. I would stay on the west side since the east side is where the dumpster is, and they get the trash in the morning. Great hotel and location!

Room Tip: I would stay on the west side since the east side is where the dumpster is, and they get the trash i...
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KarenD506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
235 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

This modern HI is located in a newer area of town with a lot of restaurants to choose from and shopping opportunities. There was a girls soccer team staying there and the friendly staff thankfully gave us a mountain view room on the top floor away from the noise. The room was quiet and clean and had a separate bedroom door that blocked the hall noise even more. The pool was a nice size and packed with the girls having a grand time!

Our stay was great except breakfast was not included, which I was aware of when booking the room. Would definitely recommend.

Room Tip: Ask for a room on the upper level with a mountain view.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mysugarpie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Park, Florida
Level Contributor
813 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
4 of 5 bubbles Reviewed September 15, 2012

We read the reviews and found that it is definitely a pretty new hotel with nice beds, rooms are a nice size and bathrooms very adequate. The people at the desk were so nice and friendly. After a 6 hr. drive it was nice to see friendly faces willing to help. There is a pool and hot tub on the premises, which we took advantage of. They suggested a restaurant called GQ Bar-B-Q that was delicious. The ribs were great!! We've been eating out for 15 days now and it was very casual, the service friendly and the food was delicious. This was a one night stop for us and it was exactly what we needed. They do have a bar and grill here but we did not try it. Location is about 15 minutes from downtown but it's nice and quiet here. They also have washer/dryers here that you can use and free internet service.

Room Tip: We stayed on the 4th floor and it was perfect!!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ukienomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota, United States
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 11, 2012

Stayed here after a very long drive after visiting Mount Rushmore. It was a relief to get to the hotel - especially since it was nice, new and clean. We missed having a fridge & microwave but not all places have that, so we lived. We arrived later and were tired of driving so ate dinner in the restaurant. Burgers were good (huge!) and yummy onion rings. Free meals for the kids was a bonus. The pool was very nice and extra fun for the kids as we were there on a Sunday night so they had it to themselves.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brontemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utah
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed August 23, 2012

Our family stayed here on our way up to Mount Rushmore. GPS mapping took us to the wrong Holiday Inn, but it happens often enough that the staff there knew how to redirect us. The rooms were nice, new, clean and comfortable. Climate control allowed us to make the room as cool as we liked. The beds were comfortable. I'm glad that the new Holiday Inns are using queen beds instead of doubles. My only complaint is that I wished they had a free breakfast. Also, you might want to know that they did not have roll-away beds available.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bluebooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Casper East-McMurry Park

Property: Holiday Inn Casper East-McMurry Park
Address: 721 Granite Peak Drive, Casper, WY 82604
Phone Number:
Location: United States > Wyoming > Casper
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Casper
#5 Business Hotel in Casper
#5 Romantic Hotel in Casper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Casper East-McMurry Park 3*
Number of rooms: 120
Official Description (provided by the hotel):
Rest Comfortably at our New East Casper, Wyoming Hotel. Ideally located near Casper College and the Natrona County International Airport (NAT), the Holiday Inn hotel - Casper East @ McMurry Park boasts comfortable accommodations with spectacular views of Casper Mountain, as well as easy access to major businesses and area attractions. While lodging in Casper, hotel guests can discover why the city is known as the 'Adventure Capital of Wyoming.' Less than six miles from our East Casper accommodations, guests can spend an afternoon exploring the National Historic Trails Center, the Hogadon Basin Ski Area or the Casper Ghosts Baseball Stadium. Business travelers will enjoy a stay at our hotel near downtown Casper, WY and the McMurry Business Park because it provides easy access to corporations such as CEPI, Halliburton and NATCO. Two meeting rooms, a conference room and a 24-hour business center are available on-site in order to accommodate your business needs. Our new Casper Holiday Inn Hotel & Suites conveniently offers free high-speed, wireless Internet access, on-site recreation including an indoor pool, a whirlpool and a fitness center. Enjoy delicious cuisine at our full-service American restaurant, open for breakfast and dinner, where kids eat free. As you plan your trip, we invite you to explore our exceptional Casper, Wyoming hotel's deals and rates. 'Great Hotels Guest Love.' ... more   less 
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Also Known As:
Holiday Inn Casper East-Mcmurry Park Hotel Casper
Casper Holiday Inn

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