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“Splurged”

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Ramkota Hotel & Conference Center
Ranked #11 of 21 Hotels in Casper
Guelph, Canada
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Splurged”
Reviewed July 21, 2014

With us doing a road trip and staying in a different hotel (2stars on hotwire) almost each night we decided to splurge a little and have a refreshing night while going through Casper after our long day at Yellowstone National Park. Got a good CAA/AAA rate of $100 for a room for the nite, checked in quick, very friendly front desk staff- beautiful front lobby (loved the stone/tile work on the floor), felt like a lodge. Had a main floor room- had some trouble with the key card on the side door but eventually got it to work. Room was VERY clean, nice note from the staff welcoming us, room was great size, nice furniture and bathroom was great. They don't offer a cont breakfast BUT the restaurant has a $4 breakfast or $6 buffet breakfast- we really enjoyed the buffet. We peaked at the pool, catered more to little kids. Beds were VERY comfortable lots of pillows, walls are thin- there is a piano in the main lobby and someone played it late that night (there was a wedding reception there) so that was annoying. Staff were very nice & kind.

  • Stayed July 2014, traveled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank kgrace78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, August 11, 2014
Dear Guest,

Thank you for your review. We are pleased you enjoyed your stay here with us at the Best Western Ramkota.

I hope that you will chose to stay with us again in the future.

Thank you again,

April Daley
Front Office Manager
PH: (307)266-1600 EXT 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Fruita, Colorado
2 reviews
Reviewed July 20, 2014

Very nice, clean, comfortable bed. Quiet. The poolside room was convenient for kid use. There was no complimentary breakfast. The breakfast meat and scrambled eggs were poor flavor, texture and quality. The coffee was fresh and very good.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank keptman2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

Thank you for your review, We are pleased you enjoyed your stay here with us at the Best Western Ramkota.

We do apologize for your issues with the Restaurant, we will be sharing this with the staff and we are taking steps to ensure better service in the Restaurant.

Thank you again and we hope to see you again in the future.

April Daley
Front Office Manager
Best Western Ramkota Casper
PH: (307)266-6000 ETX 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Branson West, Missouri
Level Contributor
12 reviews
9 hotel reviews
Reviewed July 19, 2014

We are in Casper to work for 1 week in July every year and usually stay in another hotel. This is the first time we have stayed at the Best Western. A very nice hotel and when the remodel is finished it will be really nice. The water park they advertise is nothing special. The restaurant is just ok but we don't recommend the breakfast as you have to pay for it and it isn't very good. Also it is right on I25 so try to get a room away from the freeway. We are there to work so really enjoy our rest and quiet.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Bonnie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

Thank you for your review, we are pleased that you enjoyed your stay here at the Best Western Ramkota Casper.

We hope that you will chose to stay with us again in the future.

Thank you,
April Daley
Front Office Manager
Best Western Ramkota Casper
PH: (307) 266-6000 ETX 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lander, Wyoming
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 14, 2014

I had just flown in from another hemisphere with 42 hours on my butt and back and was not very mello. Well, playing with the kids in the pool (my grandson dragged me in) and having a good meal in their restaurant set me up for a great sleep. The front desk people and especially the room maids helped to provide me with a great time to recuperate. Sure, as has been mentioned, it is a bit tired but they are rejuvenating it as we speak. I give it 4 stars because of the stellar attitudes of the staff.

  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TravelerTerra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

Thank you so much for your review, We are pleased you enjoyed your stay here at the Best Western Ramkota.

Customer Service and Guest Satisfaction is our main priority.

We hope to see you again in the future.

Thank you,

April Daley
Front Office Manager
Best Western Ramkota Casper
PH: (307) 266-6000 EXT - 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
119 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 9, 2014

Stayed there during the College Rodeo Final, and the place was fully booked. It was undergoing renovations so there are noises from the construction. Also water disruption occurred during the few nights I was there, usually late at night to early morning.
The place looks tired and that goes the same for the room. However, the room are clean. The breakfast buffet was adequate for that price. However, service would be slow eventhough the place was not full.
There is an indoor pool and a hot tub but to be honest, not the best I have seen. There are coin operated laundry facilities which during the rodeo time become very busy. The wifi is not very strong in some area, and the hotel does provide a shuttle bus to the airport.
Not bad for a motel. At least it is clean.

  • Stayed June 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MzNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

I am sorry to hear of your experience during your stay. CNFR is a huge week in Casper, WY it is the biggest even of the year and does book up all the Hotels in the area.

We are in the process of a major renovation and we do hope that you will stay with us again in the future

Thank you,
April Daley
Front Office Manager
Best Western Ramkota Casper
PH: (307) 266-6000 ETX 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pueblo, Colorado, Usa
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 5, 2014

I decided on this hotel, because it had received good marks from other people who had stayed here, but I was not satisfied and will not choose this hotel again should our travels take us back to Casper, WY. The check in was unfriendly and difficult, the hotel looks "tired" and in need of renovation, the doors are so heavy that every time someone enters or leaves a room the doors slam shut. The location was good, right off of I-25 and easy to find. This hotel was the very first Best Western that didn't include breakfast in the hotel rate.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Dirndel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

We are very sorry to hear about your recent experience with your stay here at the Best Western Ramkota.

Customer satisfaction and customer service are our main priorities, I would like to speak with you regarding your stay.

I do hope that you will chose to stay with us again after our remodel is complete.

Again I do apologize

Thank you,

April Daley
Front Office Manager
Best Western Ramkota Casper
PH: (307) 266-6000 ETX-658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
167 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 2, 2014

The indoor pool here is the draw for families. It includes a small slide, a water cannon, and many large inflatables. Your kids can let loose after being in the car all day and get a good night's sleep. There is also a real restaurant inside of the hotel so that Mom and Dad can get a steak. Ditto the bar. You can get a drink in a "to go" cup. Nighty night. This hotel is immediately off of the highway exit making it a good stop on a road trip.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank smdyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April D, Front Office Manager at Ramkota Hotel & Conference Center, responded to this review, July 31, 2014
Dear Guest,

Thank you for your review. We are very pleased you enjoyed your stay here with us at the Best Western Ramkota.

Our pool is a big hit with the children it is great fun.

Thank you again and we hope that you will stay with us again in the future.

Thank you,
April Daley
Front Office Manager
Best Western Ramkota
PH: (307)266-6000 ETX 658
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramkota Hotel & Conference Center

Property: Ramkota Hotel & Conference Center
Address: 800 N Poplar, Casper, WY 82601-1315 (Formerly BEST WESTERN Ramkota Hotel)
Phone Number:
Location: United States > Wyoming > Casper
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Casper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramkota Hotel & Conference Center 3*
Number of rooms: 230
Official Description (provided by the hotel):
This property is a 100% non-smoking hotel and convention center. We welcome large groups, wedding parties, etc.. Beautifully appointed guest rooms and suites are available with free high speed wireless internet. Adjoining rooms can be requested at check in or by contacting the hotel directly. We have a full service restaurant (Remington's) and lounge (Spirits). Our restaurant features delicious Rocco's homemade pizza, along with a complimentary hot and cold daily breakfast buffet! We also have Castaway Bay Water Play Land for the kids and a hot tub. Our fitness center is open 24 hours and we have a complimentary shuttle to and from the airport as well as around Casper. We are also a pet friendly hotel, offering pet packs to our furry friends at check in! ... more   less 
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Also Known As:
Casper Best Western
Best Western Casper

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