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“Great Family Vacation”

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Glacier Canyon Lodge
Ranked #16 of 75 Hotels in Wisconsin Dells
Reviewed December 6, 2008

We stayed at Glacier Canyon over the Thnaksgiving holidays in a 2brm. For a family of 6 there was plenty of room. The washer and dryer was a plus and a must. Being able to wash wet bathing suits really helped. The room was decorated in the rustic lodge style with a fireplace, which heated up fast. It snowed the first night we got there so the kids got an awesome suprise, being from Florida, snow was treat for them. The bed were comfotable and the down pillows were a plus too. Duvet covers were nice to know that they were able to be washed by housekeeping at each guest rotation so you don't think of a nasty bedspread in most hotels that never get laundered. We took the shuttle back and forth the 1st day till we figured how to navigate between the hotels through hallways. Was not a problem at all. Being Thnaksgiving weekend and all the kids out of school the noise level in our hallway was not bad. The only real "complaint" we had was no WiFi in-room. If you wanted to use your laptop you had to take it to the lobby, which we did in the evenings when the kids were in the room enjoying a movie. Older teens were sometimes loud hanging out in the lobby in the evening but, nothing were not accustom too, if you stay here you most likely have children yourself so it all equals out. All-in-all a great time. Oh btw be sure to hit Walmart (about 3 miles away) to pick up groceries to eat in-room. We prepared all of our meals in our kitchen and had family meals at the dinning room table which was great. Felt like a home-away from home. Have fun, remember it's a vacation not a stressfest..RELAX

  • Stayed: November 2008, traveled with family
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4  Thank crjpilotswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 - 809 of 886 reviews

Reviewed November 12, 2008

We just returned from our stay at the Glacier Canyon. We stayed in the 4 bedroom Presidential unit. 4 kids and 4 adults. The unit had 2 master suites and bathrooms with huge tubs and walk in showers. The other two rooms were great and each had a full bathroom across from the room. The bathrooms were all stocked with Bath and Body products and not the normal size hotel version. Everyone loved their area, each room had a flat panel TV, the only down side was it would have been nice to have a DVD player in one of the bedrooms for the kids. They did have Cartoon network though. The kitchen was well stocked with glass tunblers and plastic ones. Every utensil you would need along with pots and pans. We did bring our own breakfast, lunch and snack food to prepare. We had dinner on-site and both Sargento pizza, spaghetti and calamari were well prepared and delivered to our room in a timely fashion and hot. The buffet at the Wilderness Cafe was excellent and had several choices for everyone to be happy and a kids buffet the had lots of kids foods on it.

Check in was a breeze, everyone was courtesy and quick to help out. The same goes for check out. They quickly restock the coffee supply when I called.

All in all we were very happy with our stay in the Wyndham resort area. We typically visit the Wilderness twice a year and have always stayed in the hotel side. I don't think I will be able to stay in an average size hotel room again! I just booked a few days over Christmas in a 2 bedroom unit and hope to have the same wonderful expereince.

The walking is not bad at all. It is a huge complex and really no different from walking from one side of the Wilderness to the complete opposite side to get to the waterparks. The skywalks were a comfortable temperature.

It was a very busy weekend, the waterparks were full and tables hard to come by but we managed to always find someone leaving. The lines for the slides were tolerable and the water warm. The lifeguards were professional and nice.

  • Stayed: November 2008, traveled with family
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2  Thank sldella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2008

We rented a 3 bedroom delux condo. It was my mom and my 3 baby girls. The condo was absolutely beautiful. I dont think Ive seen a rental so clean. There was plenty of toilet paper left so we were never without. The cupbaords were stocked full. They even leave a small little sampler set in each of the bathrooms from bath and body works. They have everything from salt and pepper to dishwashing soap for the sink and the dishwasher.
It was so nice sitting outside on our own private patio and patio chairs. They keep the condos WELL equipped with ectra blankets, sheets and pillows. My bed at home doesnt even compare to the beds in the condo. They were amazing to sleep on. It is a little bit of hike to the waterparks, however we found it a little easier to just jump in the car and drive over. It was quick and easy to get to the waterparks. My girls LOVED the indoor playplace.
The only real complaint I have is that with the gift cards it gets a little tricky to use them.
Other than that We LOVED EVERYTHING about the condo and the resort.

  • Stayed: September 2008, traveled with family
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1  Thank my3girlsmylife06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2008

We just returned from a 2 night stay at the Glacier Canyon Lodge. We stayed in a 2 bedroom deluxe unit, and it was great! Very roomy and comfortable, and clean. Loved the nice kitchen and living areas. We brought some food with us to have breakfast and lunch in the room so we could save some money on meals.

The waterparks were great - the wave pool especially was fun. We have kids ages 7 and 5, and it was perfect for them as well (didn't go on the big slides, though). They also have a very large dry play area that was a blast for the kids and adults alike.

Yes it is a bit of a walk to get to different places (it's a huge complex), but we actually enjoyed the exercise. Check-in was a breeze, the customer service people were friendly and helpful, no problems at all. We have stayed at the Kalahari in the past and this was our first time at GCL, but we loved it and will be back.

  • Stayed: November 2008, traveled with family
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Thank Familyfinanceguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2008

Here is what we experienced. Ridiculously long lines at check in. Rude staff and the lifeguards are particularly strict. These 18 year old lifeguards think they know what is better for your childrens safety than you do. They will let you know it too.

No toilet paper in room and waited 30 minutes after calling desk. None ever came.

Tiresome walks between parks and hallway skywalks become crowded with staff and patrons.

Not nearly the stay that it is at Chula Vista or The Kalahari.

My family will never stay at this resort again. Avoid it if you can.

  • Stayed: November 2008, traveled with family
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1  Thank mnyhnter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2008

We had a 3 bedroom deluxe. It was clean and elegant. We brought friends along and had 4 children ages1,3,& two 7 year olds.ages. The condo was perfect and the water slide park was unbelievable. We also went snow skiing. We are going back this year.Nothing bad can be said about this resort.

  • Stayed: February 2008, traveled with family
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2  Thank roadbukedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2008

The family and I stayed at this property the week of 10/20 for 4 days and 4 nights. We were in a two-bedroom deluxe unit on the ground floor, closest to entrance "D" and just below the skywalk.

Check-in was rather easy, there was a lot of paperwork to fill out. They do ask for a $100 deposit for incidentals which I understand, along with the names of the people that will be staying in your room. Each person is given a wrist band to put on to enjoy the facilities of the entire Wilderness Territory. If a wrist band was taken off you could get it replaced with a new one if you brought the old one to the front desk.

There are hotel carts at each of the entrances which is handy. We brought a lot of ammenities so this saved a lot of back and forth trips to the car.

We were worried of the quality of the suite. Once we got in, we were all pleasently suprised. It held the 4 of us fine, you can fit up to 8 people, I think that's a bit tight. Perhaps six at the most. There is a FULL kitchen with most utencils, including a wine opener. The fridge is a moderate full-sized top/bottom style with an automatic ice-maker. I read that the kitchen tops were granite, I think they were laminate, no biggie. The bathrooms are nice and they do provide a lot of towels. We didn't have any theft in our room. I'm not sure why someone would be in the room at all? When we were out we did put our valuables in the safe in one of the closets.

One thing to remember is if you are staying here, you do not get room service daily. The room is cleaned/made-up once and it is your responsibility to make beds, throw out garbage in a common area, vacuum/sweep when the kids make a mess, etc... This keeps the costs of the resort down. I didn't find this a problem.

I did have a problem with the phone, it didn't work. I was told there were three phones, I could only find two. I needed the phone because the resort failed to send down a pack & play as requested over the phone and at the desk. I couldn't ask where it was since the phone was down. I did have to go out and drove to the front desk to tell them of the problems. When we returned everything was fixed or there as promised.

We did go to the local Super Walmart to purchase supplies. It's a fairly close and easy drive. We ate out the first and last night we were there. All our other meals we made in the suite, which was nice change overall. We did eat at the Frontier Cafe planning on enjoying their buffet. Due to low occupancy, there wasn't a buffet during the week, however they did have a good a la carte menu and kids still ate free if you ordered certain items from the menu. The restaurant was very quiet, almost disturbingly quiet.

If you use the skywalk, keep in mind there is a lot of walking to the various areas. The skywalk is sometimes heated, sometimes it's cool. If you decide to go to the various water parks in your suit be prepared to be a bit chilly when you go back to your suite. I found the walk to be nice, and reminiscent of All-Inclusive resorts where you would need to walk to get to the different activities, restaurants, etc.

When going through the halls of the other Wilderness Territory rooms you can see how much older the "regular" hotel rooms and hallways are. They aren't much less expensive either but do provide the regular hotel services of daily make-up, etc.

Two of the three water parks were open. The wild west is closed during the week, open on the weekend. I found that a bit disappointing but understandable. Our favorite was the Water Dome, especially when there weren't waves. The waves were nice, but a bit rough for small children. Everytim we heard the signal for waves, we took our kids out. We didn't ride any of the water slides/tubes. There are a lot of life guards on duty and were not necessarily cordial, but very business like. We did go to the Dry Park a bunch of times which was nice. The kids could go through the three story maze, play in a ball pit, or play arcade games. There was a nice gal that worked there who's job was to ensure safety of the guests, she did interact with guests and made them feel welcomed. By the time this area closed our kids were pooped.

While on the property we didn't need to bring our wallets for any purchases. You can charge items to your room by providing your room number and last name. You can even charge arcade tokens to your room, well most of the time. My wife went to the arcade and an attendant there just couldn't figure out how to charge the tokens to our room number.

We did drive to downtown Dells one night and was disappointed that most of the attractions/stores were closed very early. We are going during low season, there was still a bit of traffic in the area. I would like to go back to this property and the area when the area is bustling.

  • Stayed: October 2008, traveled with family
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2  Thank moogie14a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Glacier Canyon Lodge

Address: 45 Hillman Road, P.O. Box 830, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Hotel Style:
#13 Family Hotel in Wisconsin Dells
Price Range: $103 - $816 (Based on Average Rates for a Standard Room)
Number of rooms: 460
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Also Known As:
Glacier Canyon Hotel Wisconsin Dells
Glacier Canyon Wisconsin Dells

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