Stayed in hotel for a hockey tournament. We booked 27 rooms and were treated like they had wished we had never shown up. They have a meeting room and they wouldn't rent it to us for use for some reason. The room sat empty whole weekend.
As far as the hotel itself it is below average. The rooms were clean but, toilets ran all the time, the TV's were horrible barely got any channels, the beds were rock hard very uncomfortable and to make it worse the pillows were even worse. Could have used extra pillows to but none available.
They only have coffee from 7-11 in the morning and that's it. Don't even offer tea as an alternative. Come on how much does it really cost to have a little coffee later in day.
Check out time is 10:30am which is way to early for sports teams or anyone for that matter. Some of the families tried to get a later check out because our tournament game was a little later on Sunday. They would not allow this and were very not very accommodating to help out with this. Just said no they do not allow this.
All in all I would not recommend this hotel to anyone. Very disappointed.
Watch out if you do decide to book a room here there cancellation policy is the worst I've seen.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Agoda and Cheap Tickets so you can book your Alakai Hotel and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Alakai Hotel Wisconsin Dells