Customer service in this hotel is a disaster! i called and booked a large suite about two weeks ahead of time so that I would have a room for me and my children and not have to worry about my 400 dollar a day card limit and disaster stiked because they didnt charge my checking account and the owner simply gave our room away! I could not believe this so i asked her why didnt you charge my account like we set up I got no answer and was turned away with nowhere to stay and no effort of help not even directions it was simply the worst i have evere been treated as a customer in my life DONT GO THERE AND PUT YOURSELF THROUGH IT call like i did and they will treat you bad on the phone too simplu disgusting!
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- Also Known As:
- Alakai Hotel Wisconsin Dells