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Black Hawk Motel & Suites
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Reviews (1,709)
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All reviewsindoor poolplace to staysplash passclose to downtownwaterpark passeschula vistadowntown dellsparking spotnoah's arkclean roomshot tubwhirlpool suiteup to datethe main stripfridge and microwaveflat screen tvcoffee maker
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Reviewed April 22, 2014

I've been to the Dells many times in my life, passed by this motel every time and thought nothing of it.
This past "weekend" (we work in food service so we got a rare Sunday-Monday-Tuesday three day weekend for Easter) we decided to celebrate our Anniversary in the Dells. We don't have much money and most of the places were well over 100 a night. I finally caved and checked out the cheaper motels. To my surprise, the third one down was only $55 a night and had a 4.5 star rating. The ratings are no lie! This is a great little motel, well kept, clean, friendly. Most everything was in good repair (they were obviously doing season opening repairs at the time so 2 Ice machines were out of order), the arcade is filled with cool retro games, pinball, ms. pacman, TMNT, a couple claw games and a pool table. The pool was warm, the hot tub HOT, and they had a nice sauna. The rooms have private entrances, large minifridges, microwaves, cabinet/drawer space, DVD players and large TVs. The beds are comfortable and the showers get hot. It was a small room but we didn't need much space. We got quite a few coupons and free passes to Chula Vista so that just sweetened the deal. It's only 2 blocks from the stuff on Broadway and 2 miles from Chula Vista, straight shot down the highway. We will definitely be back! I'm glad we found this place and I hope others give them a chance.

CONS: No Breakfast on site. But they have grills so who needs breakfast when you have steak?

  • Stayed: April 2014, traveled as a couple
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2  Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 27, 2014

Hello Jon, Thanks so much for finally caving in the giving the Black Hawk a chance. Love the title of your review as our 1960's road sign and front building has stirred potential guests away over the years. So happy to hear that your stay was an enjoyable one and you found our indoor pool to be warm and our hot tub hot. Sorry for two ice machines being out of order as this cold winter and spring does not want to end and two of our four ice machines were damaged due to the extreme unseasonably cold spring weather. Our game room has always been a huge hit for many years and we have thoughts about adding a breakfast option at some point in time. Thanks for your review and we hope to see you again soon! Kind regards,... Brad

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Reviewed April 22, 2014

i will totally recommend this place.staff is very friendly and respectful rooms are very clean.is a great place very close to downtown, restaurants,parks , gas stations, convenience stores and much more.

  • Stayed: April 2014, traveled with family
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Thank Arturo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 27, 2014

Arturo, Thank you for taking the time to write us a review and for choosing the Black Hawk for your accommodation needs while visiting Wisconsin Dells! We are happy to hear you found our rooms clean and our property ideally located, as well as our staff friendly and respectful. We believe in treating all our guests the same way that we would want to be treated. We hope to see you and your family again very soon! Sincerely, Brad

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Reviewed April 20, 2014

This place was a surprise! Should be called a Hotel rather than a Motel. The price was very competitive with other lower cost hotels in WD. Excellent location near Downtown. The staff were friendly and helpful (very nice front desk personnel).The room were clean and well kept. There is a nice warm indoor pool + hot tub. Also a game room, play grounds for kids and more...I heartily recommend this place and plan to stay here each time I am in Wisconsin Dells.

  • Stayed: April 2014, traveled with family
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Thank agatha w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 21, 2014

Thank you so much for taking the time to write us a review and for choosing the Black Hawk Motel for your accommodation needs. It was nice visiting with you in the office and I agree that some potential guests may be scared of us because of the word Motel. As I stated...we do plan to tweak our name a bit when we do our planned expansion, but we'll always believe in and provide a pleasant guest experience. Thanks again and we're happy to hear that we surprised you! Sincerely, Brad

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Reviewed April 14, 2014

My husband & I stayed Friday night for a quick anniversary evening before heading onto a basketball tournament on Saturday. The Owners were so nice & friendly. Room was super clean. Only problem we had was when we arrived the smoke alarm battery was beeping, but since we knew it was their first weekend of the season it wasn't a big deal. My husband called front desk and owner was at our room within 5 minutes to fix it. He even came back later to make sure it was working properly. They were very helpful with giving us directions & helping us find things to do since we were not familiar with the area at all. Plus we got free waterpark passes. What a great value. We will def be back with our kids and soon.

  • Stayed: April 2014, traveled with family
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1  Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 20, 2014

Hello Amanda! Happy belated anniversary to you and your husband and Thank you for choosing the Black Hawk as your getaway destination! We are happy to hear that you enjoyed your stay with us and we look forward to seeing you on and the rest of your family on your return visit. Be sure and check our website to view our 30 different room types and book with us directly or give us a call as we would be happy to help get you choice accommodations. Thank you for taking the time out of your busy schedule to write us a review and once again for choosing the Black Hawk! Sincerely, Brad

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Reviewed March 14, 2014

Very friendly people. Just dont stay for the Chula Vista passes. We spent one hour at Chula Vista and my eight yr old daughter wanted to leave after getting pushed out of the way by unsupervised no manners pieces of trash. Sorry about the rant. Back to Blackhawk. Even the people staying there were friendly, I think the staff and owners rub off on the guests. Spent a lot of time in both pools with our little ones and had a great time. Rooms were very clean and modern. Beds were comfy and large bathroom. Its also nice having close parking right outside your room (Reserved for room ). Restaurants and convenience store are very close as well. Very highly recommended.

  • Stayed: June 2013
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2  Thank JeffSheboyganWI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBlackHawk, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded March 15, 2014

Hello Jeff, Thank you so much for taking the time out of your busy schedule to write us our 800th review on Trip Advisor! We sincerely appreciate it, but appreciate even more your kind words towards us and for choosing the Black Hawk! Sorry to hear that you and your family had a unpleasant experience at Chula Vista, however we are happy to hear that you really enjoyed our pools and time spent with us. We believe in treating our guests the way we would want to be treated and so many of our guests are repeat guests...we view them as extended family. We are family owned and operated since 1945 and have always believed in investing profits back into our business. We look forward to accommodating you and your family in the future! Have a great day! Brad

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