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Black Hawk Motel & Suites
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Reviews (1,685)
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All reviewsoutdoor poolplace to staysplash passclose to downtownwaterpark passeschula vistadowntown dellsnoah's arkclean roomswhirlpool suitehot tubup to datethe main stripflat screen tvmini fridgecoffee makerfamily vacation
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Reviewed July 26, 2013

I selected this motel based on the reviews. We are so pleased. The rooms are spotless, bed is so comfy,plenty of hot water. The front desk were so welcoming. The pools are perfect with a wonderful game room plus laundry if you need it. We are already planning our trip back here for next year. Oh by the way, we are in a budget room and you would never know that. We drove downtown and parked, think it might be a bit to long of a walk home after a fun night downtown. There are great places to go but we will be back at the blackhawk for sure. Thanks for the great place!:-) :-) :-)

Room Tip: 6 or 9 budget rooms but perfect
  • Stayed: July 2013, traveled as a couple
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Thank Donna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded July 29, 2013

Donna, Thank you for taking the time to write us a review on your recent stay with us. Sounds like you stayed in our retro building w/ the curved roof. We honestly have had some guests scared of staying in this building because of it's retro look and that it looks older..so we are very happy to hear that you enjoyed your stay in this section of our budget rooms. We hope to see you in the near future and be sure to check out our game room again, as we are always adding new additions each season. Sincerely, Brad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013

I have been here a few times and I have always been so pleased. The property is IMMACULATE! The owners and staff are very kind
The rates are very affordable~ I have stayed all over, including the big resorts and I am just as pleased at this family owned motel.
You would be hard pressed to find cleaner rooms or a cleaner pool(s) or spa. Although the property has been there a long time, it is updated and very well cared for.
In addition, I have been visiting the dells since I was a child - before the big resorts...this reminds me of my childhood and family time. Plus, why wouldnt you want to support a family business that has been around for generations? Not to mention, it attracts such nice people visiting from all over. Great family atmosphere.

Room Tip: They have great rooms by the pool, try and reserve...so convenient! AND if traveling with larger groups, they have cottages...a bit more pricey but has ALL the comforts of home.
  • Stayed: July 2013, traveled with family
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Thank Lori D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded July 29, 2013

Hello Lori,...Thank you for your review and more importantly...for your continued years of patronage as it's very much appreciated. We have so many guests tell us that we remind them of their childhood vacations and time spent with family each summer. Many of the best memories that any of us have involve our childhood...and we strive to help families relive their childhood memories. Thanks again our family sincerely thanks you for supporting not only our family business, but all family businesses. Kind regards, Brad

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Reviewed July 22, 2013

The Blackhawk motel was clean, quiet, & well maintained. The photos on their website accurately reflected what you received upon arrival. The staff was friendly and willing to accommodate. Staying at the this motel as an alternative to the larger hotels in the Dells was wonderful. Just a few blocks away from the main tourist strip. You definitely get your moneys worth. I had no problems asking for and obtaining extra towels and pillows. There was always fresh coffee in the main office. They also provided free water park passes for Chula Vista just for staying. Everything you could need. The only thing missing was a continental breakfast but otherwise 9/10 and I would gladly stay there again.

Room Tip: Most of the rooms are ground floor making them very elderly & handicap accessible. And they did have a handicap specific room for guests with special needs.
  • Stayed: July 2013, traveled as a couple
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Thank Nadia E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded July 29, 2013

Nadia,...Thank you so much for taking the time to write us a review as we learned that you found us to be a clean and well maintained property...at a great price! Sounds like you received good customer service and also enjoyed our coffee. Thanks also for your thoughts on a continental breakfast (which we currently do not offer) as we have thoughts of adding one for our guests....however...with 75 rooms we need ample space to provide seating for 60-100. This is currently something we do not have, however are looking into different options to renovate our office / home to obtain this space. Thanks again and we hope to see you again soon! Sincerely, Brad

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Reviewed July 21, 2013

We stayed here for 2 nights, after we checked out of the big house we rented for our extended family reunion. The Black Hawk was perfect. So, so clean. Seems the rooms have been renovated and have very comfortable beds. Love the classic tile work in the bathrooms. The retro vibe is much appreciated. Our room was perfect for my husband, son and I...a queen bed and a twin. Fabulous indoor and outdoor pools. The game room is a hit -- love all the classic retro games. We left plenty of quarters behind! Convenient to all Dells locations. The free water park pass is such a deal! And the Splash pass was a nice way to save money at different locations. Great hospitality!

  • Stayed: July 2013, traveled with family
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Thank lisaraine7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded July 29, 2013

Lisa, Thank you for your review and for choosing the Black Hawk. We love to hear that our guests appreciate our retro vibe and it carries into our classic arcade as well. Here guests can find the classics like Donkey Kong, Ms. Pac Man, Cenitipede, Billiards and more. Glad you like our budget room type of the Queen and Twin. This is a popular room and helps guests stay on a budget, but still has all the same room amenities. Thanks so much and we hope to see you again in the near future. Sincerely, Brad

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Reviewed July 21, 2013 via mobile

My siblings and I stayed in cottage #74. This was the perfect place for us to stay. It's walking distance to the downtown area. The place was extremely clean and being a hotel housekeeper myself, I was very impressed with the cleaniness here!! The Chula Vista water park passes were an extra bonus. We will definitely be staying here again next year!!

  • Stayed: July 2013
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Thank Heidi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded July 29, 2013

Hello Heidi, Thank you so much for taking the time to write us a review! One of our many goals to achieve with each guest is to provide them with a clean and comfortable room and we love hearing that we have done so...and especially when our guest is a housekeeper! Unit #74 is one of our most popular units and books up quickly as it provides a full kitchen. We look forward to accommodating you and your family next summer! Sincerely, Brad

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