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“Great hotel.”

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Black Hawk Motel & Suites
Ranked #1 of 75 Hotels in Wisconsin Dells
Certificate of Excellence
Reviewed May 9, 2013 via mobile

We stayed here for my husbands birthday. The hot tub room we stayed in was very clean. The bed was very comfortable. We very much enjoyed the large hot tub. The only issues we had was the wireless internet was not working and the owners were right on it to fix it. He even gave us a discount because of this, which we did not expect as the rooms we're so reasonable. He also followed up with a call to let us know what he did and thanked us for staying with them. We truly appreciated the personal touch they offered us.

  • Stayed: May 2013
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Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded May 10, 2013

Hello Susan, Thank you again for choosing the Black Hawk as your birthday celebration destination and for taking the time to write us a review! I also appreciated letting us know that the Wi-Fi was not working during part of your stay. We are always concerned with all issues that our guests may experience and try our best to make the situation right. I was curious w/ the issue you experienced w/ your Wi-Fi because we just upgraded our speed by 10 times what we have currently had in past years. Turns out that the system needed to be rebooted and our company that monitors all activity were able to reboot the network. We're glad you enjoyed your room and the hot tub. We hope to accommodate you again in the future and perhaps you'll want to try our king whirlpool balcony suites. These rooms have whirlpools that are even larger and have custom tiled walk in showers. Thanks again and have a great spring! Sincerely, Brad

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1,104 - 1,110 of 1,651 reviews

Reviewed May 5, 2013

This motel is very clean and the staff was great. We have stayed here twice in the last 6 months. The property was always clean and well maintained. The staff is very helpful and polite. We have only stayed during the off season so it has been very quiet. The motel is only about 5 blocks from downtown, so we were able to walk there. (We actually walked all the way to Pirate's Cove) They also give you Chula Vista water park passes which is a good bonus.

Room Tip: Some units are remodeled
  • Stayed: May 2013, traveled as a couple
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1  Thank amanda d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded May 7, 2013

Hello Amanda,
Thank you for taking the time to write us a review and for becoming one of our many repeat guests! We are happy to hear that you find us to be a great Wisconsin Dells Value. All registered guests recieve FREE Chula Vista Water Park passes and a FREE Dells Splash Pass for each room reserved. We have a total of 30 different room types to choose from, many are newly remodeled...and we are working on many right now. Anyone who would like a specific room can visit our website for detailed room descriptions and photos. Thanks again for choosing to stay with us and for your review,...have a outstanding spring and we hope to see you soon! Sincerely, Brad

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Reviewed May 2, 2013

I have been staying here for years and years, from golf trips with friends to staying with family from grand parents and kids. from Brad and his wife (owners) and their staff,, everything is neat, clean, and well maintained. Excellent value for the money and they always go out of their way to make you feel at home!!!!

Room Tip: many different options from small rooms to cabins for larger families
  • Stayed: April 2013, traveled with family
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1  Thank Chuck S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded May 4, 2013

Chuck, Thank you so much for taking the time to write us a review and more importantly for your many years of continued patronage! Accommodating great people like you, Barb, the rest of your family and the numerous other guests that visit the Black Hawk is one of the most rewarding benefits of operating our family business. On your next golf trip, keep in mind that we also now offer the Camp Wawbeek golf card at a 25% discount ($15) and it offers two for one greens fees for Trapper's Turn, Cold Water Canyon, Devil's Head, Spring Brook and many other great courses in centeral Wisconsin. Thanks again and have a great summer! Sincerely, Brad

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Reviewed April 30, 2013

We stayed at the Black Hawk Motel for one night on a short business trip to the Dells. We've always been pleased with our clean room and grounds as well as the friendly staff. You will notice some of this years new changes from the moment you check in. You now can book on line and that makes checking in quicker than ever.

It's also been really interesting watching the Black Hawks face book page the past few months as the owners have been telling the history of the the busines and the family over the past 63 years. We will be back this season for sure.

Patrick

  • Stayed: April 2013, traveled on business
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1  Thank Fun2playarcadegames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded May 4, 2013

Hey Pat...it's always great to see you each spring when you make your business trip to the Dells. Thanks once again for choosing to stay with us and for taking the time out of your busy schedule to write us a review. We are excited about our method of booking reservations and after 68 years in business is a welcomed change as it's giving our many repeat and new guests another option of how to book with us and will allow us even more ways to accommodate our guests as our planned expansion nears. We're glad that you have enjoyed our history of the Black Hawk and my family on Face Book. I started on February 1st, 2013 and it's been memorable looking at the photos and posting stories. Thanks again and have a great summer! Kind regards, Brad

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Reviewed April 30, 2013

I stayed in a Queen room and a 3-bed Double room. Both rooms were recently remodeled. They had very nice beds, and the bathrooms were clean. It was the quietest motel I've ever slept at - though we were there off peek, and it was a weekend where it snowed. Both rooms also would have had plenty of room for a roll away bed. The hotel is slightly off the busy touristy parts, so it's nice and quiet. The front desk will call you a shuttle to go to the casino, if you want.

Both rooms, however, we had a little trouble getting the room temperature right. Both rooms had dials that said, high and low, and there was really no indication of if you were in the 60s or 70s as far as temp - so after a hour, we decided it was still to cold, and cranked it up a bit.

Room Tip: The recently remodeled Queen rooms were $5 more than the regular rooms when I stayed there, but well...
  • Stayed: April 2013, traveled with friends
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1  Thank tigereye79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded May 4, 2013

Thank you for taking the time to write us a review and for choosing your weekend getaway at the Black Hawk. We don't usually see snow in April...but it seems like spring doesn't want to arrive this year. Rooms 19 and 20 are our rooms with the 3 Double (full) beds and have been a very popular room choice for over 30 years and our Queen Poolside rooms are now all newly remodeled and have been one of our most requested room types for years. We agree that some of our rooms don't actually have a temperture setting on the therostat dial, they have a number setting and we'll look into possibly improving this setting...possibly with a sign which relates the number to the temperture. Thanks again for staying with us and we hope to accommodate you once again in the near future. Sincerely, Brad

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Reviewed April 23, 2013

I have nothing but good to say about this motel. It is not only clean and a great price with modern updates, but conveniently located in downtown Wisconsin Dells. If looking for a place to stay in the Dells again, I will definitely consider Black Hawk Motel again.

  • Stayed: April 2013, traveled with friends
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2  Thank Christie59884
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 26, 2013

Christie, Thanks for taking the time to write us a review regarding your recent stay with us, as both your review and patronage is truly appreciated! We have many newly renovated rooms and even our rooms which are not the most recently renovated, like all rooms still offer: a clean room, w/ a comfortable bed at a great price! When you plan to return to the Dells, please check our web site for detailed room information on our 30 different room types. Kind regards, Brad

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Reviewed April 23, 2013

We stay at black hawk every year and always have a pleasant experience. The owners are so nice, and the rooms are spotless. The beds are new and very comfortable. The indoor and outdoor pool areas are always clean and well kept.

  • Stayed: April 2013
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1  Thank lv2trvlwisconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackHawkMotel, General Manager at Black Hawk Motel & Suites, responded to this reviewResponded April 26, 2013

Thank you for taking time to write us a review and more importantly for your continued patronage each year. We appreciate your comments regarding my wife Tena and I. We have a simple recipe that we believe in and that is treating others the way that we would want to be treated, after all...life is to short, so why not be nice? We agree that our Sealy Encore Plush Beds are VERY comfortable and after purchasing new beds for all our rooms, we soon found our selfs purchasing the same new beds for each bedroom in our home. Thanks again for visiting this year and have a great summer! Sincerely, Brad

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Additional Information about Black Hawk Motel & Suites

Address: 720 Race St, P.O. Box 15, Wisconsin Dells, WI 53965-1612
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Wisconsin Dells
#1 Family Hotel in Wisconsin Dells
#2 Best Value Hotel in Wisconsin Dells
#2 Business Hotel in Wisconsin Dells
Price Range: $59 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hawk Motel & Suites 2*
Number of rooms: 76
Official Description (provided by the hotel):
All Rooms NOW NEWLY RENOVATED. Receive FREE Wet and Dry Parks! All guests receive FREE Waterpark pass admission to Noah's Ark - America's Largest Waterpark (Memorial Day - Labor Day) & Kalahari Indoor (dry) Theme Park (all year). Choose from 29 different room types, from budget to family, suites and whirlpools rooms, kitchenettes and vacation homes. Plush Beds, fridge, microwave, in-room coffee, hairdryer, and reserved parking for all rooms. Heated Indoor pool w/ slide & hot tub, sauna open until 11:30 pm each night. Heated outdoor pool w/ slides, 2 playgrounds, grills, coin operated laundry, and Retro Arcade w/ Billiards, Donkey Kong, Ms. Pac Man and other classic games. Located just 4 blocks from downtown Wisconsin Dells. Receive multiple coupons for area attractions and restaurants. We are family owned & operated since 1945, we look forward to accommodating you and your family! ... more   less 
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Also Known As:
Black Hawk Hotel Wisconsin Dells
Black Hawk Wisconsin Dells

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