We booked a room at the diamond hotel for 3 nights for our first trip to the Dells. We went and checked in and dispite the place seeming a little dirty and having a funny smell we decided to give it a try. Well the wifi barely worked and I was hardly ever able to get online. The fridge barely worked and was really loud. The bathroom was disgusting. We went to check out and said we wanted our money back and they said when we signed in we signed a contract to pay for all 3 nights and would not refund our money. We left anyway cause we were not going to stay in the nasty place but it still costed us a lot of money. I read the reviews but thought we would give it a try, hopefully other people will read these reviews and save themselves the nightmare we had. If you want to try the place then demand to see the room before you sign anything
- Official Description (provided by the hotel):
- Located in the Waterpark Capital of the World, the Diamond Hotel is directly across the street from the Mount Olympus Theme and Waterpark, tickets included Memorial Day through Labor Day. ... more less
- Reservation Options:
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