We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Repeat visit”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Sundara Inn and Spa
Ranked #34 of 75 Hotels in Wisconsin Dells
GreenLeadersPlatinum level
Reviewed October 3, 2013

I had previously written a review about being disappointed with my stay. I was encouraged to return and we did for our anniversary. Things were better and it we were able to relax more this time. It is better to visit during the week when there are less people around. I did appreciate that the Spa responded to my concerns.

Room Tip: if you can afford an upgrade the screened in porches are nice
  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Beth C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (486)
There are newer reviews for Sundara Inn and Spa
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

247 - 253 of 486 reviews

Reviewed September 30, 2013

We were given a gift of a night at Sundara and we LOVED it! From the moment we arrived, we were treated like very valuable guests. Our check in was welcoming and warm. Our room was immaculate, posh and very comfortable. The in room bath and shower were incredible and the spa area was wonderful. We LOVED the morning breakfast and our services were outstanding! We aren't the type to SPA often, but this treat was unforgettable!

  • Stayed: September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank QueezyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

I do really like Sundara, but I just cannot get over how disappointing the "spa breakfast" is and how the quiet spaces are becoming less and less quite, mostly due to daytrippers. Every time I visit Sundara I think "this visit will be the one, the breakfast will finally be revamped," but no, that's never the case. The sausage and pancakes are all around disgusting, why bother serving them. The dairy and bread items are cheap and, I've said this time and time again, a spa that boasts "green practices" and "culinary delights" should really offer local, organic food and the breakfast offerings are neither. Some examples . . Cinnamon Toast Crunch, a large container of Dannon yogurt plopped into ice for guests to scoop yogurt from, cheap, cheap english muffins, weak coffee, among other disappointments. Sundara, you really need to get your act together. With rates running several hundred dollars and services well north of $100, I expect a quality spa breakfast.
Also frustrating are the masses of daytrippers clogging up the once quite and relaxing common areas. Is it really appropriate to offer full use of facilities to clients who say, only book a pedicure? It's pretty easy to drop $500 at Sundara once you tally up a one-night stay, spa service and dinner. So yeah, I have a problem sharing the bath ritual and pool with people who aren't overnight guests. As a company you've made the decision to not offer basic toiletries in the room, rather you mount shampoo, conditioner and body wash containers on the shower wall, you probably did this as a cost savings measure, I get that, but again, I have a problem sharing facilities with people who aren't spending the night and benefit from everything I'm paying for, yet I can't even toss a hotel-sized bottle of shampoo in my bag when I leave.

Room Tip: I always request a room away from the breakfast area.
  • Stayed: September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank uwred1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

Have been here before and had to cancel a reservation today a month in advance and they charged a $30 processing fee. Way to annoy a decent customer...will think twice about going back due to this insulting, backwards, customer-punishing policy. Had just recently purchased a $500 package as a gift for a family member there too....Really is it worth it to you people to lose business over a stupid "policy" like this?

  • Stayed: September 2013, traveled as a couple
    • Value
    • Service
6  Thank IDWTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

The pool area was so crowded there was no place to sit. The bar/wait staff in the pool area were rude and acted like they were being bothered if you ordered something. The spa services were very nice, but overpriced, which we expected. The "quiet" area, is anything but. It is a main traffic area. The rest of the hotel staff were excellent and very accommodating. Our room was very nice and clean.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JoP436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

I have been to several spas and this one is, by far, the best when it comes to treatments! The staff is well-trained and believe in the healing properties of the selected treatments. The treatment rooms are clean, quiet, mood-setting with quality spa music and low lighting. The meditation room is an added bonus. After a treatment, you can go to a quiet space to continue the experience with tea, water, coffee, fruit, and granola. The outdoor pool is fabulous with warm water that you can swim in all day long and never get cold! We ate lunch outside next to the pool and found the food to be very tasty and well-priced. The beds were very comfortable with real feather pillows and down comforters! I agree with some of the other reviewers in that the solitude of the spa seems to be diminishing as I have been a frequent costumer for many years and noticed this year that there was a loud groups that will crushed the "zen-like" experience with loud conversations with no regard to the purpose of a spa or why people chose to stay there rather than a regular hotel. My hope is that the management can reign this in with some type of informative introduction to those booking reservations. The purpose of the spa needs to be clearly stated on the website, on all correspondence, and during the welcome tour. It's an expensive place to stay at and having a group of loud-talkers shattering the experience is going to drive regulars away.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ilovebeets2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

I spent one night ( a Wednesday night) with three friends for my 50th birthday. Our room was very nice and most of the staff was exceptional. We asked for a table and chairs in our room - which they promptly supplied for us. Our biggest issue was the pool area and staff. There weren't ANY chairs available. We never knew if the chairs were open even though they had dirty towels on them. We finally asked one of the staff members inside - and she cleared a few chairs for us. The bar staff was awful. I couldn't believe how rude they were. I ordered a flirtini, tasted it and asked for a splash of cranberry juice - to which she replied "these drinks are strong, you know." Then rolled her eyes and put some juice in my glass. That was the last drink I ordered.
We would probably go back but maybe during the off season.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank emmacbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wisconsin Dells hotels
1.1 mi away
SpringHill Suites by Marriott Wisconsin Dells
SpringHill Suites by Marriott Wi...
#10 of 75 in Wisconsin Dells
142 reviews
1.1 mi away
Hilton Garden Inn Wisconsin Dells
1.2 mi away
Hampton Inn & Suites at Wisconsin Dells Lake Delton
Hampton Inn & Suites at Wisconsi...
#17 of 75 in Wisconsin Dells
41 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Ramada Wisconsin Dells
Ramada Wisconsin Dells
#24 of 75 in Wisconsin Dells
955 reviews
0.8 mi away
Delton Grand Resort & Spa
Delton Grand Resort & Spa
#1 of 23 in Wisconsin Dells
689 reviews
0.9 mi away
Cedar Lodge & Settlement
Cedar Lodge & Settlement
#8 of 75 in Wisconsin Dells
520 reviews
Show Prices
Show Prices
Show Prices

Been to Sundara Inn and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sundara Inn and Spa

Address: 920 Canyon Rd, Wisconsin Dells, WI 53965-8470
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Wisconsin Dells
#4 Spa Hotel in Wisconsin Dells
#11 Romantic Hotel in Wisconsin Dells
Price Range: $179 - $999 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sundara Inn and Spa 3*
Number of rooms: 26
Official Description (provided by the hotel):
Our 26-acre parcel is lush with sky-high pine trees and natural Wisconsin stone outcroppings. Respect for the natural resources is at the soul of Sundara's green practices. Our heated outdoor infinity edge pool, sculpted fireplace, waterfalls and curving deck connect seamlessly with the tranquil environment. The main building is representative of some of the most striking Organic-style architecture in the Midwest. Inside, the principles of Feng Shui contribute to a soothing environment. Our spa treatments incorporate the finest organic products from around the world. The Sundara Spa signature collection even draws ingredients indigenous to the area for an authentic experience. Our spa cuisine features the fruits of labor of fresh, local, seasonal ingredients. Sundara is drawn from the Sanskrit word for "beautiful." We interpret that as beauty flowing from wellness. Our carefully selected and highly trained service providers are healers at heart and passionate about their work, putting customer satisfaction at the center of all they do. Whether you choose to stay in one of our 26 elegant suites, or perhaps just linger for the day, we hope it will be a transforming experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz so you can book your Sundara Inn and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sundara Spa Wisconsin Dells
Sundara Hotel Wisconsin Dells

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing