We stayed here to save some money on our second night after a wedding at Chula Vista (which is a very nice hotel). The original room that we reserved was not set to a reasonable heat when we arrived, and then we found that the heat sources were not working at all, so the hotel offered us another room which was an upgrade. The exterior needed much maintenance, not a good first impression, but I have stayed at dumping look motels before with no issue so I was not worried. The interior was not much better, the TV worked after several tries, same with the microwave. The hot water was not so much hot but warm. The room came with a heart shaped hot tub (which was a first and cool), but the water was just warmish and took about an hour on full hot to fill. Then water started leaking from the already water damaged ceiling, apparently the upstairs room overflowed their tub and it was leaking down to us. Also this room was very cold to start because the heat was off and it took about 3 hours to warm up. The woman working the desk was very nice and the service was good, but I still would not recommend this hotel. Also the room had several damages all over, nothing that a weekend of work couldn't fix, so I don't expect it to get much better.
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- Also Known As:
- Riviera Wisconsin Dells
- Riviera Suites Wisconsin Dells