The woman at the front desk was sincerely nice and considerate. That is the best thing I can say about this hotel!! When we got there she wanted to charge us more than what the MOTEL was worth so she came down on the price. She said she gave us the "nicer" room. well we got in our room and the first thing you see is a dead bug on the bathroom floor!! A roach!! are you kidding?? well we left and went to Mt. Olympus and when we came back the a/c had froze up. I went and told the lady in the office and at first she told me just to turn it off for awhile and she thinks they do that because they are "old" When I informed my husband of this he stated it would take hours for it to unfreeze. There was water dripping everywhere. We did move to the room next door. Under the bed I found drug paraphenila, in the drawer of the little table between the beds was a unsanitary tampon, and once again another dead bug on the bathroom floor. You could tell that whirlpool had not been cleaned, nor the sink.. The pool outside was nice! and so was the hot tub!! actually looked cleaner than the one in our room!! This place is unsanitary and I would not recommend it to anybody.. Especially people with child when you find drug paraphenila underneath the beds!! You can go right down the road and stay at the Paradise HOTEL and it is wonderful and actually cheaper and so much cleaner!! and your passes for the water park are free!! and you can use them again the following day or as long as you are at the hotel..
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- Also Known As:
- Riviera Wisconsin Dells
- Riviera Suites Wisconsin Dells