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“Had some perks, but I've stayed at better.”

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AmericInn Lodge & Suites Wisconsin Dells
Ranked #22 of 73 Hotels in Wisconsin Dells
Certificate of Excellence
Fond du Lac, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Had some perks, but I've stayed at better.”
Reviewed September 3, 2012

I usually like to budget on hotels when I travel, and am not that picky when it comes to where I stay, so all in all I did not think this hotel was that bad. We decided to stay here for our vacation because the free Chula Vista passes were a big selling point for us. I do not regret staying here because we did get a lot of use out of them, and that alone saved us a lot of money. The lobby is beautiful, and the breakfast was very good. I know others have complained about the Wifi in certain rooms, but in ours it actually worked quite well, and at quick speeds. The only things I didn't like about the room were the beds were very, very hard and uncomfortable. We also found a red hair tie on the floor that did not belong to anyone in our room!! There was no door on our safe, which didn't really bother me because we did not plan on using it anyway, but for someone who would, this would obviously be very inconvenient. The people at the front desk were very friendly and answered all of our questions. If you need a quick place to stay and want free water park passes, then this is the place for you. But I know there are a lot of other places in the Dells with cleaner rooms and better beds.

  • Stayed August 2012, traveled as a couple
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Helpful?
1 Thank Trista M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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367 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
Janesville, Wisconsin
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 1, 2012

We stayed here a few years ago, and it has gone downhill since then. The rooms really need some updating. There was mildew all over the white shower curtain. The sheets were scratchy and the pillows were small and lumpy. I asked the front desk for an extra blanket and pillow and she said they didn't have any. Wi-fi does not work in the rooms, the front desk said it is because they are "solid block construction." On a positive note, we enjoyed the breakfast. I think we will stay somewhere else next time.

  • Stayed August 2012, traveled with family
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Helpful?
2 Thank dmljkaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankeny, Iowa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 6, 2012

We liked it here. It is located very close to most activities in Wisconsin Dells. Close to an interstate exit/entrance on Highway 13. Enjoyable free breakfast with a good variety. The free Chula Vista water passes were a nice bonus. At a normal price of $30 each, it was a good deal. This enabled us to hit a couple of parks. The rooms are average but clean and quiet. Nice little pool for the toddlers along with a hot tub, sauna, and a bigger pool with basketball hoops. Excercise room just had a couple of machines. Enjoyable north woods theme.

Room Tip: I noticed the parking lot could accomodate those pulling a boat by backing into a grassy area but ye...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 22, 2012

One star is being quite generous. There were hair clips all over our room floor and a pair of sandals under the edge of the bed AND a fruit snack on the floor. It was so gross. Obviously the floors do not get cleaned. I told the front desk and he gave me another room but it was just as dirty and it smelled bad. We couldn't make ourselves stay there. We were tired and it was late but we left anyway. Be warned!

  • Stayed July 2012
    • Cleanliness
Helpful?
1 Thank Angiedawnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
O'Fallon, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 3, 2012

I would not give any stars if trip advisor would let me! This was the worse customer service I have ever encountered anywhere. The front desk staff was extremely rude. Any time we asked for help the staff would sigh and roll their eyes like it was an inconvenience for them to help. Staff member Nick even used profanity (F word in front of children) when asked to help with a problem with the vending machine. Staff was not only rude to adults but also the children. When trying to complain about the rudeness and profanity to a different front desk staff member I was told, "you must be mistaken." The manager was not there at that time so there was not a lot that could be done right then. I am only highlighting the main issues but I got the sense that guests were an inconvenience to the front desk staff members. During my 4 night stay the front desk staff was not friendly or accommodating at ALL! Please do not stay here!!!

The beds were hard as a rock and the pillows (2 to a bed) were thin and flat. When requesting more pillows I was told they didn't have any.

  • Stayed June 2012, traveled with family
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Helpful?
4 Thank bbfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
Reviewed July 3, 2012

I made a reservation about 2 months ago to stay at the AmericInn in Silver Bay, MN and was really excited about going there with my family. Unfortunately 2 days prior to my trip I got really sick and had to go to the ER. There was no way I could make it to the AmericInn because of all the tests they wanted to do on me at the hospital.

I called AmericInn to cancel, preparing myself for a some sort of questioning, thinking how I'm going to prove to them that I'm really sick - my fears were baseless. The front desk person said there will be no fees at all for canceling and she hoped I get well soon.

Thank you for your understanding, AmericInn!

  • Stayed July 2012, traveled with family
    • Value
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Helpful?
Thank Hamdan43323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOUNTAIN CITY
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2012

Our family was very happy with our stay at the AmericInn in Wisconsin Dells. Great value if you are looking to stay in the Dells for a reasonable price. The hotel was clean and the staff friendly. Basic pool and another little kids pool with a froggy slide that our 4-year-old loved. Breakfast with hot waffles was a huge plus for our family of 6. Note that this hotel is not going to provide thrills for the waterpark lover; however, they provide free passes to Chula Vista Resort's Waterpark........awesome for our 3 older kids! We also were able to get free waterpark passes for Mount Olympus with a code from a friend before we arrived in the Dells, making the whole experience very affordable and fun. I would highly recommend this hotel and I loved the wooded view from our room window.

  • Stayed June 2012, traveled with family
    • Value
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Helpful?
1 Thank JASON B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Wisconsin Dells

Property: AmericInn Lodge & Suites Wisconsin Dells
Address: 550 State Highway 13, Wisconsin Dells, WI 53965-7930
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmericInn Lodge & Suites Wisconsin Dells 2.5*
Number of rooms: 78
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Also Known As:
Americinn Lodge & Suites Wisconsin Dells Hotel Wisconsin Dells
Americinn Lodge And Suites Wisconsin Dells
Americinn Wisconsin Dells
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