My family and I planned a vacation here based on the information and pictures given on the website. We were very excited about the trip until we pulled onto the camp grounds. There was people asking for their money back and the owner seemed very rude. The cabin where we stood was literally falling apart and it looked very old and dirty the bottom half of it was caved in and cracked. There was trash around the fire pit and area outside our lodge. We thought we would check out the pool area and mini golf, trying to be optimistic for the kids, which both had scenic views of I-94 (the freeway) and looked dirty the pool had so many people in that all you could do is stand around what a disappointment and the pool area is extremely small so if you decide to go during the weekend be prepared. Nothing about this camp-resort was how it appeared online. They just Lie Lie Lie We were so disappointed, my kids and family wanted to go to a different hotel. I talked with the owner and he refused to refund what we pay for our stay. We booked 3 nights here, and I lost out on $145.00 which made me even more upset. I do not want to give one dollar of my hard earned money to this place the owner is very arrogant and will not be willing to work with you. I paid $145.00 to be given the wrong key . Along with that came the stress of finding a place last minute in the Dells that had occupancy for us. The website is extremely deceiving and nothing is how it looks. This camp is a joke, and a complete waste of money if you are looking to enjoy a relaxing stay. The Ranger Family Lodges are all lined up in a row just feet away from each other. No camping feel about this place, looked like a broke down trailer park. The staff was difficult to understand, and it was very frustrating trying to get a hold of the person I needed to talk to. This was a terrible start to a very much looked forward to vacation, and gives a terrible name to the JellyStone Park Brand. Dells JellyStone did not stand up to any expectations they promised on the website, and did nothing but cause me and my family problems and disappointment. Due to this experience, I can promise that we will never be booking another vacation at a JellyStone Park Camp Ground. I would like to assume not all are as bad as the Dells location, but it is unfortunate that we had this experience here. I cannot imagine ever recommending this place to anyone I will tell everyone I know to stay away form this horrible place specially because of their customer service The owner needs some customer service classes.
- Official Description (provided by the hotel):
- Stay at the only campground in Wisconsin Dells, the Water Park Capital of the World, with Water Playground, Waterslides & Hot Tub INCLUDED FREE WITH YOUR STAY! Kids of all ages will have a blast splashing while creating family memories! When your family is ready to dry off, enjoy hourly FREE arts & crafts & autograph sessions with Yogi Bear™ characters. WHAT'S NEW FOR 2015! Yogi Bear™ Camp Resort & Water Playground Wisconsin Dells will be celebrating their 45th anniversary with daily Yogi Bear™ & family character parades. In keeping with nostalgia, 80's theme Retro Family Lodges will be introduced with avocado green & gold kitchens & sustainable gardens outside. Noah's Ark mid week packages will give the guests more reasons to SplashNStay. In addition, GaGa Ball, a octagonal version of dodgeball has been installed along with a NEW Foam Waterslide. ... more less
- Reservation Options:
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- Also Known As:
- Yogi Bear`s Jellystone Park Camp Hotel Wisconsin Dells