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“Needs some infrastructure work” 4 of 5 bubbles
Review of Cliffside Resort & Suites

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Cliffside Resort & Suites
Ranked #19 of 71 Hotels in Wisconsin Dells
Certificate of Excellence
Indianapolis IN
Level Contributor
125 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“Needs some infrastructure work”
4 of 5 bubbles Reviewed October 23, 2012

I paid extra to stay here and have a great view of Lake Delton instead of a joint on the strip with a view of a parking lot or the motel next door. And it seems most of the motels next door are being gobbled by Mt. Olympus. But this does have a super setting in the trees with a super view of the ski show in the summer. 2 docks on the lake and a fire pit plus the great outdoor area of the pool.

The room was large and very clean. But very dim, needs lighting work. The room was warm on arrival. I turned on the A/C and listened with worry as the compressor tried repeatedly to start. Finally it came on and did some cooling but struggled even with the 80 and dry weather. I'd hate to be here in hot, humid weather. A note on it said keep on low and not very cold. Just what I want to see for $105 a night. Fortunately it cooled off into the 60s outside and the room was fine and the old A/C didn't freeze up. Replace the relics already! Nice high def TV with a low def signal. WiFi worked most of the time though did cut out. I paid lots extra for a hot tub in the room. Plenty of hot water, actually dangerously scalding water. But the tub didn't bubble much and kept cutting out and not starting. My last morning, never did come back on.

The place has so much going for it. If they put some money in lighting, new A/C units, fixing at least the hot tub in the room I was in, this would be one of the top places in the Dells.

Room Tip: Get the lake view. Yes there are trees but sure beats looking at a parking lot.
See more room tips
  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BaldLoonie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    64
    46
    10
    7
    1
See reviews for
55
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3
Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Polish first
  • Any
English first
Johnsburg, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

We stayed in the handicapped triple queen suite. Everything was very clean, my only negative was the bathtub even though handicap equipped was very slippery so we went out and purchased a bath mat from the local Walmart . Also I was told that we had a view of the Tommy Bartlett Water Show across from our hotel room balcony but upon checking this out we only had a view of pine trees and some lake view. Also, they had a coffee maker in the room but no coffee was supplied - we did have a fridge and microwave which came in handy. The indoor pool was nice though the water was cold and we only went once. When we needed extra towels they were quick to supply them - I found everyone to be very accommodating and would definitely come back again.

  • Stayed August 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed July 8, 2012 via mobile

Yes, it is an older hotel, but the owners work tirelessly to keep the rooms and pool areas clean and welcoming. It is a nice location where you can escape the busy Dells traffic and crowds, but close enough to join in when you want to do so. The kids loved the pool polar bear and slide. We loved having access to the lake and a view of the water ski show. Thank you, Angie! We will be back!

Stayed July 2012, traveled with family
Helpful?
4 Thank Powderhound21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Champaign, Illinois
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed July 1, 2012

When I walked into the lobby at check in it was a big turn off because it was outdated and it smelled. But after check in I went to look at the pools witch were both great and complete with spas on the main terrace overlooking the hotel's 3 docks on the lake. One of the pools had a water slide! When I walked into the hallways it smelled. I got to my door and felt very secure because their locks are like FBI material. However, when I walked into the room I checked to make sure it was clean, but the toilet was dirty, the trash wasn't emptied, there was change left on the night table, and the room was not vacuumed :(. The bed looked cheap, completed with the ugly 1980's bedspread and uncomfortable sheets. It was definitely outdated, the only modern feature was the LCD TV. Nice balcony overlooking the lake. It wasn't clean though. No free breakfast. OK stay overall.

Room Tip: Get a lake view
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  • Stayed June 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Jason T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
johnfl68
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 22, 2012

This place was a great find..the only negative was the A/C did not do a great job (90+ outside might of been the reason) The view off the balcony was spectacular and the pool relaxing. Would stay again to avoid the waterpark hotels and for the relaxing location.

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank johnfl68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed June 20, 2012

This place has good value for the price. I had to go to the Dells at the last minute and called the night before. I remembered the hotel from driving by on my way to another place nearby. It isn't the most modern place...the curtains and bedspread looked like my grandma's house about 1984. Still it was great to have a fridge, a microwave and a flat-screen TV. My room was small but it was immaculately clean which matters the most. The bed was comfy.

What really sells the place is the setting. The view is stunning and it was fun to go out and watch the water-ski show (for free). I didn't use the pool but the area looked well-maintained. There was a family gathering going on while I was there and they seemed to really enjoy themselves...kind of taking over the place.

I would stay here again. The family who owns it clearly takes a lot of pride in this place. I love that it's not in the middle of the Dells' craziness. It's quiet and peaceful.

  • Stayed June 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank dianitah525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wauwatosa, Wisconsin
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 28, 2012

After becoming accustomed to vacationing on the river....we had to find a new place that offered a pool, whirlpool and a great view....since believe it or not, we do NOT want to go to Mt. Oympus....so after a thorough search, I found the Cliffside Resort....it was perfect....specatular view...docks for fishing and boat....great deck...indoor pool and outdoor pool with slide for guests to enjoy....even had an elevator.....very friendly staff....we shall return!

Room Tip: Balcony with a view is the only way to travel....you might even get to watch the Tommy Bartlet Ski S...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank gneepig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cliffside Resort & Suites

Property: Cliffside Resort & Suites
Address: 351 Canyon Rd, Wisconsin Dells, WI 53965-8467
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Number of rooms: 42
Official Description (provided by the hotel):
Overlooking beautiful Lake Delton, Cliffside Resort has been a relaxing getaway for over 30 years. All pools, indoor or outdoor, have panoramic views of the lake and the Tommy Bartlett Waterski Show. Our outdoor pool has a 60 foot water slide and floating polar bear. Suntan on our decks, fish off our docks, or enjoy an evening bonfire on the lake. Registered guests can also utilize our soothing sauna, workout in the exercise room, and play a game of billiards in the game room near the outdoor pool. The resort also offers picnic areas by the pool and on the lake for small and large group gatherings. Our rooms have balconies and standard amenities, including: 32 inch flat panel TVs, free WIFI, micro-fridges, hair dryer, coffee-maker, iron/board, and telephone. The room sizes range from 2 person Jacuzzi suites to 8 person family suites with handicap accessibility throughout the resort except for the lake front. ... more   less 
Also Known As:
Cliffside Resort And Suites
Cliffside Resort Wisconsin Dells
Cliffside Hotel Wisconsin Dells
Cliffside Resort Suites Wisconsin Dells

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