Even though there was vacancies we could not check in until exactly 3pm. We had 2 rooms for 3 days. Towel bar was broken off with only bracket next to sink, maintenance was supposed to fix it. Wish i could add pictures.Missing pillowcase. Second room missing towel bar in bathroom, refrigrator smelled as if something died in it. Shower just shut off in middle of shower. Bathroom smelled of urine.Rooms are outdated, missing knobs. Front desk staff appeared to either be sleeping or high. Just overall distgusting!
- Official Description (provided by the hotel):
- 100% smoke-free hotel that offers queen, king, family & whirlpool accommodations. 10,000 sq. ft. indoor pool area with a tropical themed kiddie pool playstation. Outdoor pool opened Memorial Day - Labor Day. Free Wi-Fi & 24-hour casino shuttle. ... more less
- Also Known As:
- New Concord Hotel Wisconsin Dells
- New Concord Wisconsin Dells