The hotel itself is not bad at all. The customer service is a different issue. I checked in late and was told to come to the front desk in the morning for my tickets for mt. olympus. I went to the front desk in the morning and lady at the front desk said i am not eligible due to the fact that i got a discounted rate which i opted not to choose because it worked out better paying the full price in order to receive my tickets. I was upset because i was basically being called a liar indirectly. She ended up giving me the tickets after checking me under someone else's name and a different time. Bottom Line....they need to work on the customer service skills especially if it is a "family owned" business. I would expect better customer service.
- Official Description (provided by the hotel):
- The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and lounge are sure to please any appetite. If searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Hotwire, Orbitz, Expedia, Cancelon, TripOnline SA and Cheap Tickets so you can book your Wintergreen Resort & Conference Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wintergreen Resort And Conference Center
- Wintergreen Wisconsin Dells
- Wintergreen Resort Wisconsin Dells