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“Friendly and Clean”

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Wintergreen Resort & Conference Center
Ranked #19 of 73 Hotels in Wisconsin Dells
Certificate of Excellence
madison, wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly and Clean”
Reviewed April 8, 2013

We decided to stay at the Wintergreen Hotel because the price was considerably lower than all of the other waterparks included hotels in the Wisconsin Dells area over the Spring Break week. We had stayed at this hotel about 10 years ago and I was familiar with it's offerings etc. Our daughter is five years old and we wanted a place with a smaller waterpark that wouldn't overwhelm her and that we could keep a closer eye on her. This place was perfect for our needs. The staff was very accomodating, providing us with coupons to local attratractions and with ensuring we were given a room adjacent to the other couple we were traveling with. I would highly recommend this property if you are looking for a reasonably priced hotel, easy access to the interstate, and close enough to all attractions.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank gigiluver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 12, 2013
Thank you for your review on our resort. We appreciate you letting us know how we are doing. It's so nice to have you visit us again after all this time! We're glad to hear your daughter enjoyed our pool areas- the 50 ft slide with shooting water and tunnels are perfect for kids. The staff will try to do anything we can to accomodate your needs. Please don't let it be so long for you to come see us again!
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633 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Rock Falls, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 4, 2013

The motel was clean and very comfortable. We went with family and had three rooms next to each other. This was nice because our balconies all joined and we could hang out talking without being cramped for space. the motel had a very homey feeling and was one of the cleanest I've ever stayed in. The indoor pool was warm and had a small slide for children and adults. The indoor kiddie slide was very nice as well for small children. We didn't hear "hallway" noise or noise from other rooms when we were in our room. The breakfast buffet was delicious and reasonable. The server and hostess there were very nice. We stayed Easter weekend, so the outdoor pools were not open, but they did look very well kept and there is a playground outside as well.

Room Tip: we stayed third floor poolside and loved it :)
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank ditzysissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 9, 2013
It's so nice to receive such a positive review on our hotel! Thank you for taking the time to write about us on here. The balconies are a great extra onto any room because it adds a little bit more area to the rooms. We're glad you felt so comfortable in our resort. Make sure you do come back to experience our outside areas- 100ft slide, several areas to swim, a playground, etc. We can't wait to have you back!
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Madison, Wisconsin
1 review
Reviewed April 4, 2013

We loved the Wintergreen Resort. We took our family there with friends over spring break. Our daughters are both five years old and the pool and small water park area was great! It was not too overwhelming as I find the other giant waterparks to be. This place was perfect! It was not crowded and we did not have to worry about where are children were because we could always see them. The hotel was very clean as was the pool area and the staff was very friendly and helpful. They made sure our rooms were close to the pool area so it was not such a far walk with small children. We had a terrific time and our daughter keeps asking when we are going back. We will for sure make another trip there this summer!

  • Stayed March 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank lbmadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 9, 2013
We are so happy you enjoyed yourself at our resort! Thank you for taking a minute to write about it, to let us know how we are doing. The hotel staff try to do whatever possible to make this an enjoyable and comfortable trip for each of our guests. The pool area does sound perfect for the children listed; we are happy they enjoyed splashing around the pool area. We cannot wait for you to come visit us again this summer- what a treat!
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Amery
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 4, 2013

The people are so friendly and helpful. I have been there several times for meetings, and have never been disappointed. The rooms I stayed in were fair, but the food, meeting rooms and especially the staff were all exceptional. I would definitely stay there again. I had lunch and dinner there every time I stayed, that was always good.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank Rosemary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 9, 2013
Thank you for your review Rosemary! We're glad you noticed our customer service as it is one of the top aspects we pride ourselves on. The food made, whether it be at the restaurant or for our groups, is excellent. Make sure to pick up your 10% coupon for the restaurant which is open 7am to 2pm. Thank you again and we look forward to seeing you next.
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Milwaukee, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2013

Our family stayed at the Wintergreen Resort when having a family reunion. They went out of their way to make sure we had easy access rooms for the elderly. They made sure our rooms were all in the same area of the hotel. This made it easy for the family to be together. The desk attendants were very helpful, as to what was available in the area. The rooms were very clean and pleasant. The hotel has a great location. The rooms for the reunion were offered to us at a great price. I would recommend the Wintergreen as a perfect hotel for reunions.

  • Stayed March 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank 587DianaS587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 9, 2013
Hello Diana! What a joy it is to hear from one of our family reunions! It's always a pleasure to have you all come here. We love being part of memories with each other. Our group department does whatever they can to get you the best rate possible for group functions and they are a pleasure to work with. It's great you were able to take advantage of some or our deals and advice to the option of attractions in the area. We look forward to your family returning to see us!
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Madison, Wisconsin
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2013

Overall the staff was friendly.

We ate breakfast 3-30-13, and had to wait approximately 12 mins before anyone noticed on sitting down to wait. There was only 4-5 tables with people. Food overall at the buffet was so so. Donuts, fruits, sausage, pancakes, biscuits and gravy. No bacon at the buffet.

Pool area, perfect for little kids, the chlorine was horrible, it burned our eyes so bad we actually had to leave several times. The little kids loved it though overall. I've stayed at several big hotels here in the Dells but this was pretty bad when it was making people have to sit out for a while.

We stopped in to grab a few drinks and the older bartender was excellent! He treated us so well and took a few pictures with our little one.

I am sitting wide awake at 4am writing this at the hotel why your probably thinking? The bed is so stiff that it is hurting my back and the other person who's on it as well. The room is very stuffy/ dry.

I noticed they have very outdated TVs. No flat screens, the air/ heat unit doesn't work as well as it should. I realized they are trying to keep a Victorian look, but I believe they could look into some updated ideas.

Hallway floors make the tiniest footsteps sound like your stomping through the halls.

Hopefully the staff reads these reviews and decides to maybe take advice from people actually staying here. Maybe if things get updated, new TVs. New beds that won't be so stiff and hard and updated Victorian wallpaper flooring, we might consider coming back, for now will look elsewhere.

  • Stayed March 2013
    • Value
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Helpful?
2 Thank Delta2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshkosh, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 30, 2013

Words can not express how wonderful this hotel is! The staff is OUTSTANDING! Super friendly and courteous. The rooms were the cleanest I have ever encountered at a hotel. The rooms were super quiet. You couldn't hear a peep from anywhere. The pancakes were better than my mother's! We had a first floor room with sliding patio doors. We were able to park right outside our room which made unloading/loading easier. The location to other activities was great. Knuckleheads right through the parking lot and Starbucks right across the street. The pool area was nice and simple. We will be coming back soon for another weekend!

Room Tip: Ask for room 123. Perfect location to everything!
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pblekpooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 9, 2013
Thank you for the feedback on the Wintergreen Resort. We're glad to know our housekeepers are doing their job to the best of the ability and it's wonderful to hear of this from our guests. The pancakes are wonderful at the Wintergreen Grille- next time try some of the lunch items as well! We are also excited about Starbucks recently going in across the street from us. The pool area is excellent for kids and adults can enjoy the jacuzzi and pool area with basketball hoop. Thank you again for your review.
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Additional Information about Wintergreen Resort & Conference Center

Property: Wintergreen Resort & Conference Center
Address: 100 Gasser Road, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Wisconsin Dells
#27 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wintergreen Resort & Conference Center 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and lounge are sure to please any appetite.  If  searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. ... more   less 
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Also Known As:
Wintergreen Resort And Conference Center
Wintergreen Wisconsin Dells
Wintergreen Resort Wisconsin Dells

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