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“Stranded but comfortable” 4 of 5 stars
Review of Wintergreen Resort & Conference Center

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Wintergreen Resort & Conference Center
Ranked #21 of 72 Hotels in Wisconsin Dells
Certificate of Excellence
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Stranded but comfortable”
4 of 5 stars Reviewed February 8, 2013 via mobile

We stayed here spur of the moment because of bad weather. The front desk was very helpful. We asked where we could get the Blackhawks game and they went out of their way to check cable channels, etc. rooms were basic but clean and the bed comfortable.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Queentooty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, April 2, 2013
We appreciate you taking the time to write a comment on our resort and your staywith us.. All the staff here tries to do what we can to accomodate you, our guests, the best we can. Thank you again. We can't wait to have you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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598 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • English first
  • Any
English first
Wisconsin Dells, Wisconsin
1 review
5 of 5 stars Reviewed February 3, 2013

I stayed at the Wintergreen to stay off of the roads during a snowstorm. The staff was extremely accommodating and kind. The room was very clean and had a nice sized tv in it. The environment of the hotel was simplistic and charming, and the magnificent staff made this short stay over the top amazing. I will be returning to the Wintergreen as soon as I return to the Wisconsin Dells area. :) This hotel seems great for any occassion!

  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Lucy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
We appreciate your review on our hotel. We're glad you decided to stay with us through the snowstorm instead of driving in it. We're also pleased you noticed our accomodating staff and the excellent job our housekeeping does. We hope you are able to make it back to see us soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eau Claire, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 21, 2013

We had booked a block of rooms for a family reunion, to start with, when we walked into our room it was way to hot, the first thing that I had to do was turn the heat off, we had a jacuzzi room but didn't use the jacuzzi because it didn't look like it was cleaned well, called for an extended check out in the morning and when we were loading the car the keys didn't work to let us back in the room so we had to go up to the desk and were told that it wasn't their fault, that the timers on the doors deactivated the keys, well I don't care who's fault it is, it'd be nice if they worked, maybe they should change the timers so they deactivate after the extended checkout time... and also one of the other people in the group had stepped outside to smoke in the middle of the night and forgot his room key in the room, when he went to the front desk to get a new key the desk clerk refused to get him a new key as the room was in his mothers name not his and she wouldn't give him the room numbers of anybody else in the group and made him leave the hotel, wouldn't even let him stay in another room with other family, won't be going back

  • Stayed January 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank luckybirdie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
We appreciate your comments and feedback on our resort. We have informed We're sorry your stay with us was not an enjoyable one and that you do not agree with some the policies we have. They are put in place to protect the guests of the hotel and allow the business to run smoothly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westby, Wisconsin
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 16, 2013

I stayed at the Wintergreen early in November 2012 for a work conference by myself one night and had my husband and kids join me for a second night. The conference facilities were nice and staff kept the group well stocked with snacks and beverages. The meals provided were served hot and were very tasty. The rooms were neat and clean. When my family arrived, Kitty at the front desk was so nice to the kids, and they were so excited to use the indoor pool. The temperature of the indoor pool area was nice and the water in the kid's area was not freezing like some places! The indoor water area is nothing fancy, but for the kids (ages 4 and 6) it was perfect. I look forward to bringing the family back in the summer to make use of the outdoor areas as well. We will clearly return to this hotel in the future.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
Thank you for taking a minute to write a positive comment about our resort. It's so awesome to hear from our group guests and to have your family join you makes it just that much more special. We're glad your family enjoyed the pool area. The outside pool area is a lot of fun too with a 100 ft slide and several play areas for the kids to swim and splash in. We look forward to seeing you back this summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Balsam Lake, Wisconsin, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 15, 2013

When we got to Wintergreen they had closed down their pool for cleaning and gave us a great discount for the inconvenience. The staff was helpful and made us feel at home as well as saved us a great deal with coupons for surrounding restaurants and amusements. Awesome, we will come back again!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Barb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
We appreciate you writing a comment on our resort. We are glad we were able to accomodate you and that you enjoyed your stay with us. Our goal is to make our guests feel at home and comfortable. It's great you were able to take advantage of our coupons and discounts for places in the area as well. We can't wait for you to come stay with us again. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Streamwood, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2013

We stayed two nights at the Wisconsin Dells Resort & Conference Center this past New Year's holiday. The staff was very professional, friendly, courteous and extremely helpful in making sure our stay was a pleasant experience. The room was nice, very clean and also very quiet, which is important to us! Their restaurant served a large selection of delicious items on its New Year's Day breakfast buffet. The hotel is easily accessible and conveniently located within walking distance to an outlet mall, restaurants and other attractions in the area. We would definitely stay at the Wisconsin Dells Wintergreen Resort again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
Thank you for taking the time to write give us positive feedback on our resort. The buffet at our restaurant is excellent. The hotel is in a wonderful location to places to eat and the outlet mall. We're glad you enjoyed your stay with us and found our staff to be professional and curteous. We can't wait for you to come see us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 3, 2013 via mobile

We brought own daughter and Son in-law to see the Dells over New Years and had Wonderful time! The staff was friendly and courteous, the bartender in the lounge was great! Rooms clean and large. They bent over backwards to accommodate our wishes and take care of us during our stay! Also, wonderful restaurant and gift shop! We took advantage of their shuttle to other places which was great that we did not have to drive in the cold weather! Overall a ten!!

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mrsjmacrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wintergreen2285, Manager at Wintergreen Resort & Conference Center, responded to this review, February 6, 2013
We are so pleased to hear you enjoyed your stay with us at the Wintergreen Resort. The staff try tod whatever we can to make you feel accomodated appropriately and from the sounds of it, we were able to allow you to see that. The restaurant does have excellent food and it's definitely worth checking out some of the fun "winter-themed" decorations in the gift shop. We appreciate your kind words and cannot wait for you to visit us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wintergreen Resort & Conference Center

Property: Wintergreen Resort & Conference Center
Address: 100 Gasser Road, Wisconsin Dells, WI 53965
Phone Number:
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Wisconsin Dells
#27 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Wintergreen Resort & Conference Center 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
The Wintergreen Resort is perfect for your next meeting, group function, or family vacation. Relax and enjoy our indoor pool, jacuzzi, sauna, and children's water facilities. Our convenient onsite restaurant and lounge are sure to please any appetite.  If  searching for a romantic getaway, our whirlpool rooms will accommodate every couple with room service and special packages. Centrally located just off I90 makes it a perfect location for all to visit. ... more   less 
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Also Known As:
Wintergreen Resort And Conference Center
Wintergreen Wisconsin Dells
Wintergreen Resort Wisconsin Dells

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