We stayed at the Skyline in March 2013. It was by far the worst hotel experience I have ever had and I would not recommend anyone to stay there .When we check our bathroom we a wet towel hanging from the shower curtain and red jelly stuff on the shower bar. Went to the front desk a young lady had told us she was going to send someone to our room never showed up. That night we had no cable called front desk was going to have the maintenance guy come by. We waited & waited till we fell asleep no one ever showed up. The next day we went for breakfast which was served from 7:30-9:30am when we got there about 8:30am they had ran out of eggs, juice, cereal, etc. We asked staff if they were brining more items out the indicated yes but never did. That same I spoke with Michelle who indicated to be the owner: right away she was incredibly rude there seems to be many complaints about her (Micehlle) unwillingness to work with customers and the rudeness she displays. She walked with me to our room pulled the t.v out from the stand found out that the cable cord was not plug looked at me and said (the cable line is out) like if I had done it. Then she said “$79.99 you get what you pay for”. Asked her nicely I would like my refund for tonight because I not going to stay here after your rudeness don’t need to put up with it. She said “I will refund but I want you out by 11:00 am and never want to see you again.” After much back and forth with Michelle and her complete lack of respect for good customer service, we packed up our things and left. I would not recommend Skyline. Very unprofessional being that Michelle is the owner.
- Official Description (provided by the hotel):
- WE LOCATED DIRECTLY ACROSS FROM MT.OLYMPUS, Situated on a quiet hilltop exactly in the center of the main strip in Wisconsin Dells! Here are just some reasons why Skyline Hotel & Suites is the best value in town:*Chula Vista Waterparks are included for everyone, everyday + day of checkout. *A delicious expanded CONTINENTAL BREAKFAST IS SERVED EVERY MORNING with Hot Waffle Bar, scrambled eggs + 10 other items. *Every room receives a WIS DELLS FUN CARD *Best Location- Leave your car and walk to Mt.Olympus(save $10 daily parking fee) Yeah we're that close! *Skyline Hotel & Suites features 89 rooms, 5400 sq.ft. Indoor Water Activity Area with slides for the kids, mini-suites that sleep 6, micro-fridges, relaxing sundeck overlooking outdoor pools and great views of the main strip!Top-notch amenities for the whole family and friendly, professional service provide a warm welcoming atmosphere. Come and discover what it means when we say "Where Our Family Takes Care Of Yours" ... more less
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- Also Known As:
- Skyline Hotel And Suites
- Skyline Wisconsin Dells