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“Excellent service but a few downfalls”

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Mt. Olympus Villages
Ranked #61 of 73 Hotels in Wisconsin Dells
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Excellent service but a few downfalls”
Reviewed April 2, 2012

We stayed at mount Olympus for one night for $211. Had a horrible time there so we moved to skyline and got a 2 bedroom suite for about $375 for 2 nights. It was very peaceful and quiet. The customer service is great! Check in time was at 3pm and we got there at 10:30 and asked if our room was ready and she said we can go in there but the head housekeeper didnt check it yet and if there was anything wrong to call right away. The only thing that we saw was a fake rose pedal on the floor which wasn't a big deal. One of the biggest issues was the soda machine.. We had to get our money back about 5 times because I got a soda that had exploded inside the machine and the others were either expired or had dried up soda all over them. I asked if they ever checked the machine and they said they had to call the company and complain to them. Another thing is that they say there was water at the front desk but they were out. Other then that we actually got some sleep and had a nice quiet time with the family in the pool and the room.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sierra544
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
Fond du Lac, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 29, 2012

the water park is right across the street and you get free pass to go there every day when you stay there and when you go to the water park you can play all day long.

Room Tip: rooms on the south side are quieter.
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  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank theresa50_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, United States
1 review
Reviewed March 26, 2012

Outstanding Hotel! It is questionable as to why people pay such a premium for “clicky” hotels with expensive price tags and sub-par rooms. Skyline outdoes competitors in affordability, location convenience (they are in the middle of the Wisconsin Dells), and customer satisfaction. They offer everything that is needed; a comfortable place to recoup after a long day of activities. If you plan to visit the Dell’s for the attractions, save yourself some money without sacrificing comfort (or convenience) and stay at Skyline! Good job Skyline team, I'll see you again this summer!!!!

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 26, 2012

My wife and I stayed here at the end of March for our 8-year anniversary. We were a bit skeptical at first because we had read a few poor reviews involving the hotel, but I have to say that I am glad that we looked past them. For starters, if you are looking for a full-blown waterpark resort...this is NOT the place to stay. However, if you are looking for a nice cozy place at a great price and still want to swim a bit...this is the place for you.

We stayed in the King-Jacuzzi Suite and it was perfect! Complete with working Jacuzzi, microwave, fridge, coffe pot, TV and all the other regular amentities. Hotel staff was fabulous. If your looking for a more detailed experience please email me at behnke1980@yahoo.com.

The only down fall to this place would be their continental breakfast. The food was decent, but you end up waiting in line FOREVER just to make a waffle. But, IHOP is right down the street:)

Room Tip: Their is a HUGE Trojan Horse for Go-Carts across the street in front of the hotel. Otherwise nothin...
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  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisB08261980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cypress, California
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 28, 2012

Rooms are old old old....toilet rocked. Furniture from the seventies. Parking was plentiful and free, the rare good thing. Guests go to blows over free breakfast. Huge lines...not enough food nor tables for dining. Do it right or not at all. Better places to stay for the price. I won't be back.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
2 Thank fistful_of_dollars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Wisconsin Dells hotels

Sun Prairie, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 9, 2012

We stayed here for New Years eve, 2011. The staff was very courteous, and friendly. There were 8 of us in 2 rooms. Continental breakfast was very good. in fact we got there a little late and they even put out more food for us. We also asked for a late checkout and they were very happy to oblige and gave us an additional hour and a half.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy1011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 8, 2011

Room was very spacious which was nice. The beds were a bit hard though. Totally quiet for sleeping. It was clean but an older hotel. But the price was in line with what we got and I would DEFINITELY stay again. We were there on off season - there was only about 10 people in the hotel. The hotel staff was AWESOME and very personable!!! The pool for kids was nice and hot tub for us great. The breakfast for off season guests - plan on going out to eat. We were offered the same left overs each morning - some danishes (what was not eaten the day before) and a waffle maker - that was it. So breakfast did suck, but the place was really nice and the people that worked there were great and the rate for off season was totally acceptable for what we got. I was happy with the stay.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isasescs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mt. Olympus Villages

Property: Mt. Olympus Villages
Address: 1970 Wisconsin Dells Pkwy., Wisconsin Dells, WI 53965-8448 (Formerly Skyline Hotel & Suites)
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #61 of 73 Hotels in Wisconsin Dells
Price Range (Based on Average Rates): $
Number of rooms: 87
Official Description (provided by the hotel):
WE LOCATED DIRECTLY ACROSS FROM MT.OLYMPUS, Situated on a quiet hilltop exactly in the center of the main strip in Wisconsin Dells! Here are just some reasons why Skyline Hotel & Suites is the best value in town:*Chula Vista Waterparks are included for everyone, everyday + day of checkout. *A delicious expanded CONTINENTAL BREAKFAST IS SERVED EVERY MORNING with Hot Waffle Bar, scrambled eggs + 10 other items. *Every room receives a WIS DELLS FUN CARD *Best Location- Leave your car and walk to Mt.Olympus(save $10 daily parking fee) Yeah we're that close! *Skyline Hotel & Suites features 89 rooms, 5400 sq.ft. Indoor Water Activity Area with slides for the kids, mini-suites that sleep 6, micro-fridges, relaxing sundeck overlooking outdoor pools and great views of the main strip!Top-notch amenities for the whole family and friendly, professional service provide a warm welcoming atmosphere. Come and discover what it means when we say "Where Our Family Takes Care Of Yours" ... more   less 
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Also Known As:
Skyline Hotel And Suites
Skyline Wisconsin Dells

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