We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“My back hurts”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Grand Marquis Waterpark Hotel & Suites
Ranked #14 of 73 Hotels in Wisconsin Dells
A TripAdvisor Member
“My back hurts”
Reviewed March 16, 2006

I was booked into this hotel while attending a coference. I had a Jr. Suite with whirlpool tub. The room was nice enough but could have cleaner. There were some stains on the sheets. The real problem was the bed. The mattress was very hard, it was like sleeping on a carpeted floor. After sleeping on this Sunday night I complained to the front desk and asked if they might have a different room with a better mattress. The woman at the front desk was no help, rather than try and provide customer service she responded that "it's a hotel mattress and they are supposed to be firm". She did not offer any alternatives to the problem and would not authorize a refund for Monday night she said "you booked the room for 2 nights so you have to pay for that". My mattress at home is a firm one but not a rock like the hotels so I am used to something a little harder. As far as this being a hotel mattress, well I have been in many hotels and they are not all firm and rarely do I run into one this hard. With my back complaining and a poor nights sleep I decided to find a different motel because a poor nights sleep is not an option for me. So due to the lack of service and the crappy mattress this place gets a 2.

  • Stayed March 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

627 reviews from our community

Traveler rating
    265
    202
    79
    50
    31
See reviews for
484
41
1
3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Danish first
  • English first
  • Spanish first
  • Any
English first
Hotels you might also like...
Travelers also viewed these Wisconsin Dells hotels
3.3 mi away
Polynesian Resort Hotel
Polynesian Resort Hotel
#54 of 73 in Wisconsin Dells
612 reviews
2.9 mi away
Best Western Ambassador Inn & Suites
Best Western Ambassador Inn & Su...
#4 of 73 in Wisconsin Dells
863 reviews
1.9 mi away
Atlantis Waterpark Hotel & Suites
Atlantis Waterpark Hotel & Suite...
#32 of 73 in Wisconsin Dells
472 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hilton Garden Inn Wisconsin Dells
5.9 mi away
Wintergreen Resort & Conference Center
Wintergreen Resort & Conference ...
#19 of 73 in Wisconsin Dells
639 reviews
1.5 mi away
Alakai Hotel and Suites
Alakai Hotel and Suites
#25 of 73 in Wisconsin Dells
245 reviews
Show Prices
Show Prices
Show Prices

Been to Grand Marquis Waterpark Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Marquis Waterpark Hotel & Suites

Property: Grand Marquis Waterpark Hotel & Suites
Address: 840 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Grand Marquis Waterpark Hotel & Suites 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
"NOAH'S ARK WATERPARK TICKETS"."FREE"Indoor Amenities◾Blue Dolphin Lagoon Waterpark Complete with 4 Slides (Kids Size)◾2 Half Tube Sea Shell Slides◾Water Spouting Sea Life with Coral Reef Jets◾Activities Galore in the Shallow Waterpark Wading Pool◾Whirlpool◾Large L-shaped Indoor Pool (3-5 Feet Deep)◾Triple Chute Dolphin Slide◾Toddler Pool◾Twin Whirlpools◾Sauna◾Game RoomOutdoor Amenities◾Large Outdoor Pool (3-5 Feet Deep)◾Triple Slide◾Purple Dinosaur Slide◾Water Basketball◾Grand Waterfall◾Picnic Tables & Grills ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Booking.com, Hotwire, Cheap Tickets, Agoda, Orbitz and HRS so you can book your Grand Marquis Waterpark Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Marquis Resort Hotel And Suites
Grand Marquis Hotel Wisconsin Dells
Grand Marquis Wisconsin Dells

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing