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“Great Family Time”

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Grand Marquis Waterpark Hotel & Suites
Ranked #15 of 75 Hotels in Wisconsin Dells
Michigan
Level 2 Contributor
6 reviews
4 hotel reviews
“Great Family Time”
Reviewed July 8, 2009

We took a family vacation with my parents. We stayed the the Dolphin Suite which was a little expensive, but we really felt that it was a value considering it was really two rooms in one. Having the suite allowed for easy nap times. The children could go in one room without actually being left. The rooms were huge and clean. The kids, ages 5, 3,and 1, loved the indoor water park. My father like the fact that there was a whirlpool. in the same room with the water park. He could soak while watching his grandkids have fun. He was not isolated at the other pool, where the other two whirlpools were located.
We recieve our wrist bands for MT. Olympus at check in with our Passport to Save coupon. The front desk was always friendly. I decied to take my oldest son on a walk and the woman at the front desk told me about a play ground within walking distance. There were also a few gift shops and quicte a few resurants nearby as well. Ponderosa was very close which was nice for us.
We enjoyed ourselves so much on this trip we decided to stay and extra day. We had to switch rooms, which was totally understandable. They told us not to worry about the check out time. All we had to do was pack up our stuff and housekeeping moved us to the next room.
The second room, had three queens and a sofa in one room. It was also VERY spacious.
There was hot coffee in the lobby every morning. Not having a continental breakfast didn't really affect us. We had cereal and fruit in our room. Kids could get ready and eat at their leaisure. They have a mini fridge and microwave in each room.
I like that to hotel was easy to find on our way into town, but not in the very center of things so traffic wasn't bad. We found that it was very quite, except in the waterpark, then again, that can be expected with all the little ones having fun. All in all we enjoyed our stay and have determined that this is where we are staying when we come to Wisconsin Dells.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajchatterbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (89)
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English first
Minneapolis
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 30, 2009

I have just returned from a weekend Wisconsin Dells for a Basketball Tournament and stayed at Grand Marquis Hotel. I checked in on Friday June 26th at about 7p.m. and that part was ok. My reservation was for 2 adults and 2 children. Another team member ended riding with me at the last minute, but was staying with one of the coaches. As we were bringing in our bag, the lady at the front desk stopped us all and told me that we had a problem(THAT MY RESERVATION WAS 2 ADULTS AND 2 CHILDREN--NOT 3). Number one, she should have called me up to the front desk and been a little more professional by not doing this in front of the children or anyone else for that matter. After I explained to her what was going on, she stood in the hall and wanted to know exactly which room the teammember was staying in. That lady and everyone else was rude the entire weekend and lack people and customer service skills. We were to receive Mt. Olympus wristbands at checkin(which we didn't), when my daughter went back up to the counter to ask for her bracelet she told that the park closes in an hour and was she still gonna, if not to come back tomorrow. We did not receive our wristbands until Sunday at checkout time. There was an older lady and a man and they were both mean and rude as well. I WILL NEVER STAY AT THIS HOTEL AGAIN AND WOULD NOT RECOMMEND IT. This hotel charges nearly $200/night and doesn't have flat screen tv's, irons in the room, continental breakfast(coffee only) and it's just not worth the money or the headache .

  • Liked — Absolutely Nothing
  • Disliked — The Customer Service
  • Stayed June 2009
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank friend4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed June 23, 2009

We spent two nights at The Grand Marquis - one night on the way to Chicago and one night on our way back home. We were able to check into the hotel several hours early on both days.
The hotel was very easy to find - it is just a couple blocks north of Exit 92 - and is located within walking distance of a Pizzeria Uno and a Ponderosa. (There is a little pathway that cuts across the front lawn of the hotel and leads to the restaurants.) There is a BP gas station right next door too.
There are three pools at the Grand Marquis. As mentioned in previous reviews, the swimming pools - one inside, one outside - are nothing special, though they do both have slides which the bigger kids seemed to enjoy. The water depth in these pools maxed out at about 5'.
The ocean-themed "waterpark" is definitely geared towards the younger set; our 7-year old daughter spent more time there than the other two pools combined. The deepest part of the waterpark (near the bottom of the two bigger slides) is only about 12" deep; the rest of the area is zero-depth to about 8" or so.
Be aware that the waterpark room is VERY LOUD - the noise from the water rushing down the slides and the geysers shooting up out of the floor is deafening. Bring earplugs if you intend to relax or read a book while your kids play. (All of the pools are open from 8AM - 10PM.)
Other notes and comments:
This hotel is not flashy like the Wilderness or Kalahari down the street - in fact, it looks like a three-story office building - but it is definitely worth checking out if you are on a budget.
We found the staff of the hotel to be very friendly on both days of our stay. When I asked what time we needed to check out, I was told "Sometime between 10:30 or 11:00, but if you need a little extra time, just let us know."
The double queen room is pretty standard. Both rooms we stayed in were clean and the beds were comfortable.
There is free internet access: It was rather slow to connect in the first room, but we had good reception in the second room.
The hotel was pretty quiet. The place was near capacity both nights of our stay, but we never heard anyone in the rooms next door.
There is a nice grassy courtyard on the south side of the hotel; people were grilling out there and eating at the picnic tables.
There is not a grocery store close by, so if you want to stock the fridge, you'll need to go to the super-expensive Mobil Mart down the street, or to the Wal-Mart back out on I-90/I-94.
We received free wristbands when we checked in, which gave us admission to Mt. Olympus waterpark for the check-in and check-out days of our stay. Admission to Mt. O. may be free with the wristbands, but you will have to pay $5.00 to park. (Hint: If you enter the parking lot by the Trojan Horse, you will have to wind your way all over the place to get to the pay booth. Save yourself some driving and enter the parking lot via the Bus Entrance, which is a half block north of the Horse. There is no one guarding this entrance, so you won't be turned away; the car traffic merges with the bus lane about 25' after the entrance, so you end up in the same place, just quicker.)
The hotel will charge the first day of your stay on your credit card when you book the room. There is a $10.00 service charge if you cancel the reservation.

Grand Marquis will be our lodging choice when we return to Wisconsin Dells.

  • Stayed June 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MplsMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL USA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 2, 2009

Arrived at 12:15 and the place was locked up tight. Called and was told the everyone had gone home and only security was left on site. Asked to check-in and was told to come back tomorrow morning. (Great advice) Needless to say I went elsewhere...

(therefore I can't really rate cleanliness, rooms, etc)

  • Stayed May 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank VillaGlen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Dakota
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 1, 2009

We stayed at the Grand Marquis from May 25th-28th 2009 and it was a GREAT experience. I was not sure what to expect because of the wide range of reviews on Tripadvisor. We arrived on a Monday and the check in process was very quick and the lady at the front desk was very friendly and helpful. We got to our room and it smelled very clean and we were in room 120 which is right next to the waterpark so that was really nice as we spent alot of time there. I really liked how the hotub faces the little kids waterpark so I could easily relax while watching my three yr old swim. I plan on staying there on every trip to the dells from now on. I have to say though that this waterpark is for younger kids and if you have older children they may get bored easily but it kept my 3 yr old entertained for days! I also have to comment on the wonderful maid service. The room was kept spotless and my daughter loved coming back to the hotel everyday after a day of sightseeing to see how the housekeeper has arranged her stuffed animals on the bed. LOVE LOVE LOVED it!

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gymnas11906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 28, 2009

My fiancé and I stayed here to relax and getaway. We had a FABULOUS time at the hotel. The room was clean including the bathroom, Jacuzzi (Loved It!) and bed sheets. Our room was very spacious for the amount we paid. It had huge windows to get great sunshine. I really like the convenience of having both a fridge and microwave. You had basic cable, so late at night there was something to watch. The service was GREAT. I forgot their names but they were very polite and professional. Although, I did not get into the pool, I check it out and the folks in the pool/sauna area looked as though they were enjoying themselves with friends/family. The hotel was quiet so you had a peaceful environment. The location was great to me (blocks away from the highway). I would highly recommend this hotel for couples.

  • Stayed March 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovinthis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 11, 2009

The waterpark is very small and designed for younger kids. My two were 6 and 4 when we visited and it was perfect for them. There's no way for them to get lost, and the water features are definitely designed for the 6 and under set. Adults can use the slides, but they are small. Still fun, though :) There is a larger pool with larger slides for older kids and adults, but it's just a couple of slides, nothing fancy.

The room was clean, with no fancy bells or whistles. We didn't care, we weren't there to spend time in the room. The price was good, we got a special where were had some tokens for the little arcade area and some other stuff that I don't recall anymore. I was pleased with the hotel and waterpark. This is not a good choice for older kids or teens, though, but for the little kids it is really perfect.

  • Stayed April 2006, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meigzilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Marquis Waterpark Hotel & Suites

Property: Grand Marquis Waterpark Hotel & Suites
Address: 840 Wisconsin Dells Pkwy, Wisconsin Dells, WI 53965
Location: United States > Wisconsin > Wisconsin Dells
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Wisconsin Dells
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Grand Marquis Waterpark Hotel & Suites 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
"NOAH'S ARK WATERPARK TICKETS"."FREE"Indoor Amenities◾Blue Dolphin Lagoon Waterpark Complete with 4 Slides (Kids Size)◾2 Half Tube Sea Shell Slides◾Water Spouting Sea Life with Coral Reef Jets◾Activities Galore in the Shallow Waterpark Wading Pool◾Whirlpool◾Large L-shaped Indoor Pool (3-5 Feet Deep)◾Triple Chute Dolphin Slide◾Toddler Pool◾Twin Whirlpools◾Sauna◾Game RoomOutdoor Amenities◾Large Outdoor Pool (3-5 Feet Deep)◾Triple Slide◾Purple Dinosaur Slide◾Water Basketball◾Grand Waterfall◾Picnic Tables & Grills ... more   less 
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Also Known As:
Grand Marquis Resort Hotel And Suites
Grand Marquis Hotel Wisconsin Dells
Grand Marquis Wisconsin Dells

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